pc wont run a recovery disc

toejumper

need to return my pc back to factory setting, loaded the recovery disc and nothing happens, the disc drive is turning but not loading.

santer_2

Will it run other discs, software, music?

If so, is the recovery disc clean?

Does it need to boot from the recovery disc?

toejumper

yes have put a cd in and that run fine

stilltheone

Make and model?

toejumper

when i put the disc in it load the disc with the information on whats on it but it wont run

closed

has the machine got a factory restore partition.

have you set the machine up to boot from the disc, either in the bios, or by pressing a key at boot?

Why are you reinstalling?

toejumper

it my brother pc, and every thing you try to open it comes up with a screen choose a program you want to use to open the file, hes also lost Internet explorer, tryed to set back to restore from pc and nothing happens.

closed

sound like you need fixexe, to fix the file associations in the registry after a malware infection

http://download.bleepingcomputer.com/reg/antivirus-vista-2010/FixExe.reg

santer_2

See if this works if you can download it either on this PC or yours

http://www.tangosoft.co.uk/re-enable%20v2.html

toejumper

thats what i thought it was infected, i loaded malwarebytes and spybot on a memory stick but they wont run either.

closed

the fix is in the 2 posts above