£20 off £40 Ocado

Firstwatch

Sorry if this has already been posted, as I don't want to read the whole thread again, but this from the Ocado home page:

"The limited number of these vouchers we could redeem has now run out, as such the £20 off £40 Crowdity voucher is no longer valid for any new order placed or existing order edited. We apologise for any disappointment."

Just in case anyone planned to and missed this next to their half-hearted exclamation mark...I don't know if that applies to items or delivery time but maybe best to leave it.
Expecting my delivery on Tuesday night, considering giving the driver a tip...

Former_MSE_Archna

Hi all,

After spending a solid day going back and forth with Ocado it won't continue the original offer, which is really disappointing and frustrating for us.

You can see a full update here: http://www.moneysavingexpert.com/news/shopping/2011/06/ocado-disappoints-thousands-of-shoppers

noodle99_2

dirtysexymonkey wrote: »

it is clear. it couldnt be more clear! if youve placed and paid for your order and the discount went through then it will be honoured.

No it isn't !!!!! Did you actually read my post?

Zack1

photome wrote: »

My email said I had till the 30th to redeem, why should I not believe that?

I didnt know they werent individual codes

A lot of companies "underestimate" the demand for an offer and try to pull a fast one by pulling the offer. Hindsight is a great thing, but 30,000+ people on Crowdity - where they ever going to honor all of those? Either way, I wasn't going to hang around to find out and ordered it at 9am.

Delivery could be booked for 3 weeks later, so unless you are unavailable for the entire 3 weeks there wasn't really any reason to wait around, especially as we were informed about it on Monday or whenever it was so had time to plan, get funds in banks or whatever. Hanging around on any offer (especially one that is as good as this) is just asking for trouble IMO

mhoc

dirtysexymonkey wrote: »

why are you cancelling? all orders are being honoured with the voucher. if you edit or cancel you lose the discount and only then.

I am expecting them not to honour the voucher. I put my order in yesterday June 23rd, all above board, same email address for both parties but I had to alter the delivery time very early this morning (long before the uproar started) so I expect it counts as a new order.

I have emailed them but I expect the reply wont come until Monday.

mhoc

dirtysexymonkey wrote: »

it is clear. it couldnt be more clear! if youve placed and paid for your order and the discount went through then it will be honoured.

I thought money did not go out until your order arrived?????

dirtysexymonkey

mhoc wrote: »

I am expecting them not to honour the voucher. I put my order in yesterday June 23rd, all above board, same email address for both parties but I had to alter the delivery time very early this morning (long before the uproar started) so I expect it counts as a new order.

I have emailed them but I expect the reply wont come until Monday.

i dont know how it can be said so you can understand it. they will honour orders alreayd made when the voucher has been accepted. everyone whos received their order already is proof of that. if you want to cancel then go ahead but youll be missing out.

dirtysexymonkey

mhoc wrote: »

I thought money did not go out until your order arrived?????

its allocated in your account!!!!!!!

dirtysexymonkey

noodle99 wrote: »

No it isn't !!!!! Did you actually read my post?

yes. if you have made an order then of course you wont get a new customer order. but if it is your first order then the discount will be applied. jesus.

Issyc

I've just checked my order and it is still there with the £20 discount, waiting to be delivered tonight.