Tesco misprices thread 7 - please only post misprices here

Forgetful

newish2this wrote: »

But you were overcharged by £1.85 so you should have had 2 x £1.85 (£3.70) back, effectively making the bacon FREE!!!

Unfortunately, CS have taken you for a ride !!!

well he was lucky to get it on BOGOF
the fierce CS at my store wasnt having any of it!!!!!!!!!!!!

I have found its no point in complaining to hO cos they dont answer u back

newish2this

Forgetful wrote: »

well he was lucky to get it on BOGOF
the fierce CS at my store wasnt having any of it!!!!!!!!!!!!

I have found its no point in complaining to hO cos they dont answer u back

Hi forgetful,
I agree with you, but its still wrong!!
I have often wondered if it is a general scam where if tesco CS only give you the difference, do they actually til in DTD and pocket the extra themselves??
Perhaps HO should look into these refunds a bit more............

Forgetful

I mentioned thisb4 , the cs do tend to NOT give u DTD ,and only do so when u ask.
and the strange thing is they do it straight away after u ask...well in some cases// therefore like u say I think they do pocket the difference themselves when customers dont know or dont ask!!!!!

jarshay

Heya everyone,

I saw the bacon post last night, and went to Tesco today, after getting some petrol! So I walked around the store, then found the DANEPACK bacon, then as I looked at the Shelf Price is said £1.88, then abouce it said 2 for £3.00, then I saw the buy one get one free sticker on it. All looked well UNTIL!!!

They put up like a mini disclaimer! It said "The 2 for £3 offer overrides the BOGOF sticker on the packaging' - I stood there for a little while, and was wondering what to do, but I swear, that the disclaimer isn't enough, its like a bottle of Lemonade having a 99p sticker on it, but you still get charged £1.09!

Do you see what I mean? ANY SUGGESTIONS?

Forgetful

oh there was no 2 for £3 last night at my store and no disclaimer!!!!
But yes ur correct about a price on a prodct...and only being charged at that price!!!

colly

Financial_Savvy wrote: »

Please let us all know the outcome.

Are Tesco employees on some kind of bonus if they don't pay out correctly ? I had to ask for double the difference.

just thought i would update you on not recieving my dtd yesterday, i phoned headoffice this morning and told him what had happened he said yes i should of got got dtd back for being over charged he did try and say the sa might of thought it was £3 per kg or something like that i told him she did check that but it was deffo £3 to buy he then phoned the tesco up for me to let them no i will call in for my other £10.99:j

Odd_Fellow

jarshay wrote: »

Heya everyone,

I saw the bacon post last night, and went to Tesco today, after getting some petrol! So I walked around the store, then found the DANEPACK bacon, then as I looked at the Shelf Price is said £1.88, then abouce it said 2 for £3.00, then I saw the buy one get one free sticker on it. All looked well UNTIL!!!

They put up like a mini disclaimer! It said "The 2 for £3 offer overrides the BOGOF sticker on the packaging' - I stood there for a little while, and was wondering what to do, but I swear, that the disclaimer isn't enough, its like a bottle of Lemonade having a 99p sticker on it, but you still get charged £1.09!

Do you see what I mean? ANY SUGGESTIONS?

This effectively comes down to reasonableness.

If the disclaimer is large enough to get noticed by the casual shopper, then the store is "probably" OK. HOWEVER, I feel that each packet should have the label removed.

sel_warrior

lexie55 wrote: »

I have just been thinking (difficult), that this is a Tesco Mis-price thread. Why is there not a Sainsbury's, Asda, Morrisons, Somerfield, Waitrose, Marks and Spencer, Co-op etc., Mis-price thread? Is it only The English Supermarket COmpany that makes mistakes????

Your conscience has kicked in LOL ,generally AFAIK most other supermarkets refund you the difference only.
I think ASDA offer a £2 gift voucher per item and the difference back(please anyone to help as I've never been o/c in ASDA.)
I think it's safe to say that Tescos are the biggest offenders as they're the biggest supermarket.

p.s. It's nice to get a reward for doing their job for them :rotfl:

ampersand

colly wrote: »

just thought i would update you on not recieving my dtd yesterday, i phoned headoffice this morning and told him what had happened he said yes i should of got got dtd back for being over charged he did try and say the sa might of thought it was £3 per kg or something like that i told him she did check that but it was deffo £3 to buy he then phoned the tesco up for me to let them no i will call in for my other £10.99:j

##############
Let us know when you actually receive it, won't you, colly?

gary_lawrence

sel_warrior wrote: »

Your conscience has kicked in LOL ,generally AFAIK most other supermarkets refund you the difference only.
I think ASDA offer a £2 gift voucher per item and the difference back(please anyone to help as I've never been o/c in ASDA.)
I think it's safe to say that Tescos are the biggest offenders as they're the biggest supermarket.

p.s. It's nice to get a reward for doing their job for them :rotfl:

You are correct with your ASDA statement. If they charge you too much they will refund you the difference AND give you a £2 gift card. Great if you buy something for under a pound and they overcharge you by 1p.