Tesco misprice discussion area part 16

spa2k

simonleblank wrote:

Having been a R&r er for a long while now, I am noticing more managers who tell blatent fibs about the policy, trying and succeedind in only partial repayments or point blank refusals. I think they see on this thread that other stores are openly flouting the policy and others are following suit.
Or an I imagining it? What do you think? I am not prepared to phone cs for obvious reasons

I was about to answer you but then i caught sight of your avatar.

After throwing up most violently i have recovered sufficiently to offer my deepest sympathies for your misplaced loyalty!!:D:D:D

leadhead

mochun wrote:

Hi All!!!

where do we stand if there is there is a sign clearly saying that summink is at £X.XXp which ends for eg, 12/12/06....but it's like 17/12/06 and H/O say that they are not gonna give an r&r coz' offer ended on 12/12/06 so it's not misleading???

please reply asap!!!

thanks in advance

mochun wrote:

hey guys, i need to talk to H/O tomorrow, any answers for OOD SEL????
please MUNT or Ben500 ....help?!?!?!?!?!??!?

I'll try and answer this satisfactorily in case either MUNT or Ben500 don't post tonight.

Tescos must display a price for their product.

In the event they display an incorrect price, or an out of date price, you have clearly been overcharged.

I would suggest before ringing HO tomorrow, you ring the store, ask to speak to the store manager (not the duty manager).

Tell him your story, tell him you have spoken to TS and they say that an accurate price MUST be displayed for the product.

If the price displayed is lower than the actual price of the item, regardless of wheher the sign is out of date....this is the most that can be charged.

If more is charged, it is clearly a misprice.

In line with Tescos policy, you have clearly been overcharged.

Tell them they advised you to ring HO, but decided it would be better to allow him to correct it first.

If he refuses, and you think it is worth it, ring HO with the same story.

If HO knock you back, ring again until you get someone who sympathises with you, or you feel you are getting no where.

I'm sorry I cant quote the relevany law, but wouldnt know where to find it, whereas MUNT and Ben500 appear to "know it off by heart" or have it at their fingertips.

I see no point in asking this question again, as if its answerable, someone will pick up on this and follow it on.

Hope this helps everyone with similar "out of date" SEL or POS problems.

The beer we have been RandRing all week has had OOD signs on it.

Constantine

maggiemay11 wrote:

Tesco Employee, Spa, Constantine or indeed any Tesco Employee You are invited onto the new dedicated Tesco Forum, we are setting up a new thread for Tesco employees to give their points of view and hopefully answer any questions

The thread will simply be called The Company Line- Are you up for it?

The new thread can be found on the discussion thread of "Every Little Penny", the all new discussion community for all things Tesco.


Hope to see you there

My unanswered question from last night remains the same - who would have access to my details? I have no desire to join to simply lurk. However, I agree with the later comment made - input from both "sides" gives a far more rounded debate.

Not having anyone able to find out information about me I don't want to share is important to me, as I am sure you can appreciate.

My IPA is my version of a CC on an R&R


Edit:-cross posted with Spa.

spa2k

Constantine wrote:

My unanswered question from last night remains the same - who would have access to my details? I have no desire to join to simply lurk. However, I agree with the later comment made - input from both "sides" gives a far more rounded debate.

Not having anyone able to find out information about me I don't want to share is important to me, as I am sure you can appreciate.

My IPA is my version of a CC on an R&R


Edit:-cross posted with Spa.

Exactly what i was trying to say but far more eloquently put.:p

pontyendred

the sel has been in place for a while but the phones have been out of stock until today - it looks the same sel but i didnt look at the t+c's cos i thought they would change it when the phone came back in.

anyway will try it tomorrow

The_Aquapanther

gari189 wrote:

I think the OP did think as you suggested. Its not clear what he/she means by the differences remark. Maybe they'll clarify.
Cheers

Clarified!

I did think as LeadHead suggested.

Also not quite got the hang of the whole replying to post thing! :rolleyes: and another message I've sent has got lost in intracybernetspace so I'll repost here!

"My AAARRRGGGHHH!!! has now changed to an AAAHHH!!!

That is freeking quality! Trust me to not have paid attention to the best thread ever to exist!!!

What a weird thing to do! Part of my job is putting the prices down to the tills for a big retail chain - if we gave away the goods free for every time I've fk'd up then we would go under in a week!!!"

leadhead

spa2k wrote:

I was about to answer you but then i caught sight of your avatar.

After throwing up most violently i have recovered sufficiently to offer my deepest sympathies for your misplaced loyalty!!:D:D:D

Now now ..........you could be neighbours

spa2k

leadhead wrote:

Now now ..........you could be neighbours

Yep, but the silverware would only be on one side of the street - and it aint his!:D

leadhead

The_Aquapanther wrote:

Clarified!

I did think as LeadHead suggested.

Also not quite got the hang of the whole replying to post thing! :rolleyes: and another message I've sent has got lost in intracybernetspace so I'll repost here!

"My AAARRRGGGHHH!!! has now changed to an AAAHHH!!!

That is freeking quality! Trust me to not have paid attention to the best thread ever to exist!!!

What a weird thing to do! Part of my job is putting the prices down to the tills for a big retail chain - if we gave away the goods free for every time I've fk'd up then we would go under in a week!!!"

No it hasnt got lost...its number 493 and i "thanked" it....i believe

Its afast moving thread

Always scroll back to your last post to check for answers, otherwise you could miss a lot.

leadhead

Constantine wrote:

My unanswered question from last night remains the same - who would have access to my details? I have no desire to join to simply lurk. However, I agree with the later comment made - input from both "sides" gives a far more rounded debate.

Not having anyone able to find out information about me I don't want to share is important to me, as I am sure you can appreciate.

My IPA is my version of a CC on an R&R


Edit:-cross posted with Spa.

When I enquired about ths last night, I was told that IP addresses would be available to the people running the forum, namely wlfc1, Osakan and Ole1974.

It isnt difficult to make your IP address dynamic though.