Scottish Power Energy reward tariff

notbritishgas

Did anyone sign up to the SP Energy reward tariff last year? If so have you had the £105 reward yet.

It is paid if the account was still open on June 7 and would be credited to the account after June 8. I realise the word "after" could mean anytime but interested to see if any had been paid.

Perhaps the SP rep could comment on the timescale.

backfoot

I manage my father in laws account and he is on this tariff.

No sign of the discount on his online account.

Good tariff.

Good question for Colin.

Also they are going to write with a 'special' offer before end of June as this one runs out on 31/7/11.

notbritishgas

backfoot wrote: »

I manage my father in laws account and he is on this tariff.

No sign of the discount on his online account.

Good tariff.

Good question for Colin.

Also they are going to write with a 'special' offer before end of June as this one runs out on 31/7/11.

Yes we will wait and see what the offer is.
Really this is a bump for the SP rep.

Ferrety_2

I'm glad someone's posted this - I'm on this tariff and was wondering when the reward will come through too.
Also, on a fixed rate like this, when is the best time to initiate a switch without penalty i.e do I have to wait until 31 July has passed?

notbritishgas

Ferrety wrote: »

I'm glad someone's posted this - I'm on this tariff and was wondering when the reward will come through too.
Also, on a fixed rate like this, when is the best time to initiate a switch without penalty i.e do I have to wait until 31 July has passed?

There is a penalty if you switch before 31 July (although bear in mind that the switch to another company can take 6 weeks) .

However I am going to do some homework before then to see if there are any suitable SP tariffs or as backfoot has said see what the special offer is, but I am not holding my breath on that one.

Also by the end of July the other companies may have shown their hand on their increases.

Whatever happens I will initiate the switch/tariff change on 31 July to make sure there is no penalty.

Scottish_Power

Good morning all,

I have just have confirmation that we will be looking to start crediting customers from next week, we have no confirmation as of yet of when all customers will have received the payment.

Kind regards

Graeme @ ScottishPower

Charlot

That is interesting as I have had an e-mail which is now telling me I will get the discount credited to my account after 1st August, whereas my original agreement said 7th June. I am therefore going to have to stay with SP longer than I might have otherwise in order to use the £105 credit and may miss good fix deals elsewhere in the meantime...

Richie-from-the-Boro

Charlot wrote: »

That is interesting as I have had an e-mail which is now telling me I will get the discount credited to my account after 1st August, whereas my original agreement said 7th June. I am therefore going to have to stay with SP longer than I might have otherwise in order to use the £105 credit and may miss good fix deals elsewhere in the meantime...

Not necessarily ask Colin or Graeme for clarification, it may be that the term date was June 7 but it will take a month to get all the credits paid.

notbritishgas

Charlot wrote: »

That is interesting as I have had an e-mail which is now telling me I will get the discount credited to my account after 1st August, whereas my original agreement said 7th June. I am therefore going to have to stay with SP longer than I might have otherwise in order to use the £105 credit and may miss good fix deals elsewhere in the meantime...

If you received the same email as I did yesterday that is not correct.
Here is a copy from the email:

Thanks for being a ScottishPower customer. Your current Online Energy Reward Offer is due to end on 31st July 2011. You'll be glad to know that during this Offer you've enjoyed price security with fixed prices. You are also entitled to receive a reward discount of £105 (incl. VAT)1, which will be automatically applied to your account before 1st of August 2011 as a thank you for being a loyal customer.

So it is before 1 Aug, still might not be next week as the SP rep said!

But in reply to backfoot earlier post, there appears to be no special offer (surprise surprise) instead we will be moved onto their standard tariff with the option of moving to any of their other tariffs.

backfoot

notbritishgas wrote: »

But in reply to backfoot earlier post, there appears to be no special offer (surprise surprise) instead we will be moved onto their standard tariff with the option of moving to any of their other tariffs.

There is the following condition in the same memo.


'If you notify us that you wish to do this before 1st August 2011 and we receive a request for your supply from another supplier within 15 working days, we will not move you to our standard monthly Direct Debit prices or charge the agreed cancellation fee.'


So as I read this, we have up to 31st July 2011 to give notice to SP that we intend to switch supplier and provided the new Supplier makes contact with SP in 15 working days, we will maintain the exisiting fixed price until the switch goes through.


Can the SP Rep confirm that I am interpreting this correctly?


How should that notification be given? I would prefer an e mail address.

notbritishgas

backfoot wrote: »

There is the following condition in the same memo.


'If you notify us that you wish to do this before 1st August 2011 and we receive a request for your supply from another supplier within 15 working days, we will not move you to our standard monthly Direct Debit prices or charge the agreed cancellation fee.'


So as I read this, we have up to 31st July 2011 to give notice to SP that we intend to switch supplier and provided the new Supplier makes contact with SP in 15 working days, we will maintain the exisiting fixed price until the switch goes through.


Can the SP Rep confirm that I am interpreting this correctly?


How should that notification be given? I would prefer an e mail address.

Yes I did note that as an option. Looks like the comparison sites are going to be busy in July!