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CLOSED: Quidco Question and Answers - please see new thread

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  • NX1977
    NX1977 Posts: 87 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    falko89 wrote: »
    I think the whole thing is a scam. I'm not saying there is no cash back more Quidco just keep it for themselves.

    I don't know where the issue lies. If there is anything underhand, it'd be pretty silly in case BBC watchdog, Which? etc got whiff of anything untoward going on.

    As I've posted, all I know is once I had to chase EVERY cashback claim is when I parted company with quidco.
  • falko89
    falko89 Posts: 1,687 Forumite
    NX1977 wrote: »
    I don't know where the issue lies. If there is anything underhand, it'd be pretty silly in case BBC watchdog, Which? etc got whiff of anything untoward going on.

    As I've posted, all I know is once I had to chase EVERY cashback claim is when I parted company with quidco.

    Perhaps they don't know, perhaps they should be made aware so they could investigate? It seems to be happening all to reguarly
  • NX1977
    NX1977 Posts: 87 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    falko89 wrote: »
    Perhaps they don't know, perhaps they should be made aware so they could investigate? It seems to be happening all to reguarly

    I'd have thought people would be reporting to BBC watchdog already?
  • falko89
    falko89 Posts: 1,687 Forumite
    NX1977 wrote: »
    I'd have thought people would be reporting to BBC watchdog already?

    Maybe, But I know if my 3 transactions get declined which they look they are on course to be I will be contacting them.
  • falko89
    falko89 Posts: 1,687 Forumite
    Looking back over my Quidco activity which I've been a member of for a few year the only transactions which have actually been paid are those for 0.01, 0.50 etc, anything larger than this declined.

    Carphonewarehouse £35 Declined
    Three £75 Declined
    Phones 4u £35 declined
  • quidco_Company_Representative
    quidco_Company_Representative Posts: 2,512 Organisation Representative
    Part of the Furniture 1,000 Posts Photogenic
    Hi @falko89,

    I am sorry to hear you've not had this cashback yet.

    Please do contact the Support Team via the Support tab on your Quidco account so they can investigate this further for you.

    Kind regards,
    Vanessa
    Quidco Company Representative
    falko89 wrote: »
    OK I have 3 transactions with Quidco at the moment for Sky, BT and Currys, As it approaches the payment date they moved the date, when it reached the next date I get "Payment Delay", Quidco are blaming the retailers and yes have contacted them, and I also contacted the retailers who blame Quidco, Useless service. Has anyone else had this issue? I am getting no where fast.
    Official Company Representative
    I am the official company representative of quidco. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE
  • quidco_Company_Representative
    quidco_Company_Representative Posts: 2,512 Organisation Representative
    Part of the Furniture 1,000 Posts Photogenic
    Hi @falko89,

    Please be assured that we're voluntarily monitored by the Financial Conduct Agency and any cashback you're eligible for you will receive when it is confirmed for you.

    If you ever have any queries about cashback on your account, please do contact the Support Team via the Support link on your Quidco account.

    Kind regards,
    Vanessa
    Quidco Company Representative
    falko89 wrote: »
    Perhaps they don't know, perhaps they should be made aware so they could investigate? It seems to be happening all to reguarly
    Official Company Representative
    I am the official company representative of quidco. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE
  • Hi @falko89,

    Please be assured that we're voluntarily monitored by the Financial Conduct Agency and any cashback you're eligible for you will receive when it is confirmed for you.

    Kind regards,
    Vanessa
    Quidco Company Representative

    What a load of twaddle - Anyone using Quidco is gambling that they won't close your account on a whim and keep any cashback you have earned
  • quidco_Company_Representative
    quidco_Company_Representative Posts: 2,512 Organisation Representative
    Part of the Furniture 1,000 Posts Photogenic
    What a load of twaddle - Anyone using Quidco is gambling that they won't close your account on a whim and keep any cashback you have earned

    Hi @expressman33

    I am very sorry that you feel this way however, your account was closed as you were not using Quidco in the way it was intended. We have been in contact with you and explained the reasons for closing your account.
    As you have been fully informed of the reason for your account closure, we will no longer discuss your account online.

    Kind regards,
    Quidco Company Representative
    Official Company Representative
    I am the official company representative of quidco. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE
  • My word of warning to anyone thinking of signing up or continuing to use Quidco.

    I along with many students signed up due to it sounding good and the recommendation of a mutual fellow student. But we have been notified by the person who referred us that we are all blocked - including him. Our crime - we used Clicksnap to get the free items. That's it. Nothing more than that. At least that is what we have been told by our facebook referral (another student - and I know him and he is sound) - heard nothing from Quidco. Not a thing. Just tried to log in and it is blocked. Having looked at the last few pages, I am glad I did not use it for any large commissions - although some other students are owed about £50. But of course, they may not be aware of the issue due to the lack of communication.

    Seems that if it is used for using Clicksnap and just getting the free items - of which I am sure they will be paid - they will close the account. So beware when you buy the "free" cider, "free" Xmas choccys, "free" dog food (and no, although we are students it did go to the local dog charity and not for sandwiches), they can shut you down but by clicking their fingers (or mouse in this case).
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