CLOSED: Quidco Question and Answers - please see new thread

expressman33

Quidco have now refused to reinstate my account because I did a few extra daily clicks and are keeping about £140 in cashback that I have earned ( £88 Direct Line , £50 First Utility) - don't trust them

NX1977

expressman33 wrote: »

Quidco have now refused to reinstate my account because I did a few extra daily clicks and are keeping about £140 in cashback that I have earned ( £88 Direct Line , £50 First Utility) - don't trust them

I would try topcashback instead. That's what I did once I started being messed around.

expressman33

ffacoffipawb wrote: »

Quidco is a con. My wife had her account blocked because she did more than 5 direct flights clicks a week. This was not deliberate, not all clicks track and it is hard to keep track. . She has now lost all her cashback, so quidco have arbitrarily stolen the money from her, obviously not just the excess direct flights clicks but future cash yet to be received. At least with imutual the clicks are capped and you cannot go over. Quidco treat customers with contempt and should be avoided.

Completely agree - Imutual is the most honest cash back site

quidco_Company_Representative

Hi expressman33,

Please do contact our Support Team, you can find all the details to do this on the Help pages on Quidco.

Kind regards,
Quidco Company Representative

expressman33 wrote: »

Completely agree - Imutual is the most honest cash back site

expressman33

quidco_Company_Representative wrote: »

Hi expressman33,

Please do contact our Support Team, you can find all the details to do this on the Help pages on Quidco.

Kind regards,
Quidco Company Representative

already have - but still banned

why don't you invest in the software to cap clicks as any decent cashback site does

falko89

OK I have 3 transactions with Quidco at the moment for Sky, BT and Currys, As it approaches the payment date they moved the date, when it reached the next date I get "Payment Delay", Quidco are blaming the retailers and yes have contacted them, and I also contacted the retailers who blame Quidco, Useless service. Has anyone else had this issue? I am getting no where fast.

NX1977

falko89 wrote: »

OK I have 3 transactions with Quidco at the moment for Sky, BT and Currys, As it approaches the payment date they moved the date, when it reached the next date I get "Payment Delay", Quidco are blaming the retailers and yes have contacted them, and I also contacted the retailers who blame Quidco, Useless service. Has anyone else had this issue? I am getting no where fast.

My friend had this with sky, which then ended up declined.

expressman33

go with Imutual - they have a Cashback Guarantee

richard&#64 wrote: »

One of the biggest criticisms of cashback sites - for instance, in press articles - is that you are cautioned not to consider the cashback as being guaranteed. Even if you do everything correctly :shock: The largest two cashback sites have the following in their Terms and Conditions:

quidco wrote:

We're afraid that cashback and cashback payment periods cannot be guaranteed due to the number of parties and hand-offs involved in the process

tcb wrote:

In all circumstances payout of Cashback is at our sole discretion and further we may refuse to make payout of Cashback to you for any reason including but not limited to non-payout or late payout by the Merchant.

We don't think that's acceptable. :evil:

The imutual concept was created precisely to counter the concern that cashback offers might prove unreliable. We already offer the following measures to reassure members:
- A reputation for reliable cashback offers, backed up with published stats against each merchant
- An excellent track record of dealing with the small number of claims for untracked cashback, with regular performance stats published in our forum
- The option to "appeal" directly to members in the unlikely event of a claim being rejected
- Directors cashback guarantee to protect confirmed cashback in the highly unlikely event of the company hitting financial difficulties
- A unique member-owned structure, so you can hold directors to account

But in addition to all of the above, we've now introduced an explicit Cashback Guarantee.

imutual wrote:

If you follow all the offer conditions but your cashback fails to track properly, and your claim gets rejected, we'll pay you anyway.

This applies to over 90% of our offers - the main exceptions being the "Free cashback" deals where claims aren't applicable anyway.

We've updated our T&Cs to reflect this new "guarantee". For more details, see here

We want to help as many people earn free cashback (and shares!) as we can, and we hope this will give you added confidence to share the imutual secret with everyone you know!

falko89

NX1977 wrote: »

My friend had this with sky, which then ended up declined.

I think the whole thing is a scam. I'm not saying there is no cash back more Quidco just keep it for themselves.

expressman33

falko89 wrote: »

I think the whole thing is a scam. I'm not saying there is no cash back more Quidco just keep it for themselves.

Agreed
I booked 2 holidays at Butlins via Quidco and lost over £150 cashback because they said Butlins never paid them. Now they ban me and keep over £140