MSE News: Scottish Power to hike energy prices

Leodogger

I was going to change on line through my account to the "Direct 2012" but I can't identify it from the list of "Guaranteed, Discounted, All" as the tariff Scottish Direct 2012 is not listed.

Am I being thick or something ?:)

Also if i move house can I keep with the same tariff or if I leave the area do I have to pay a penalty ?

Jaycee_Dove

I am a carer full time looking after my 85 year old mum. We are with Scottish Power and pay around £2080 per annum on a pay when we get the bill type deal for gas and electricity.

Called them to get some help after our bills have soared (medical equipment in use 24/7 etc) and with the big rise coming.

Was told the best they can offer was a price of £175 pm direct debit - which they told me would be capped to Jun 2013.

Now that seems almost exactly what we pay now - in fact a tad more than we do - and yet we were told we were making substantial savings by going on line and monthly direct debit.

All we seem to be doing is postponing the 20% rise for 2 years. Is that correct? And if prices go down presumably we lose out?

Going onto all the on line comparison sites with our exact usage for the past year they claim a SP total bill of over £100 less than above. And also a direct offer to October 2012 of over £400 less. Yet this is not mentioned on their web site or offered by phone as the post above notes.

The comparison sites make equally big savings claims (down into the £1600s) for various other suppliers but given the above not sure how accurate to regard these.

Now not clear what the best option might be. Was hoping SP might offer a reasonable deal to stay as we would be happier not switching but this hardly seems a great offer.

lolly5648

Froglet wrote: »

Well,i have just come off the phone after finally getting my email this morning from them.

She said i could only change to direct 12 online,but the oes14 i could do on the phone.Very strange!!

So basically i still have the dilemma of whether to risk it and wait or do it now and lose 5 weeks lower rates.

What are others doing?

I have also just received the email. I am going to wait - last time I changed to OES 12 before my deal ran out and they launched OES13 which was cheaper.

I actually like SP, we enter our readings on the 1st of every month so can see what we are using and in December which was a very heavy month we did a one off additionsl payment so that our credit stayed the same and they didn't want to raise our DD.

roddydogs

Whats to stop you asking to change tariff, then stipulating "Not to take effect till August?"

Froglet

roddydogs wrote: »

Whats to stop you asking to change tariff, then stipulating "Not to take effect till August?"

You can ask but i think we all know the answer!!

Froglet

JWhite wrote: »

I was going to change on line through my account to the "Direct 2012" but I can't identify it from the list of "Guaranteed, Discounted, All" as the tariff Scottish Direct 2012 is not listed.

Am I being thick or something ?:)

Also if i move house can I keep with the same tariff or if I leave the area do I have to pay a penalty ?

It is under the discounted one and certainly shows up for me.

If you move home and change supplier,it is in their terms and conditions that you can do so without a penalty.

Leodogger

Froglet wrote: »

It is under the discounted one and certainly shows up for me.

If you move home and change supplier,it is in their terms and conditions that you can do so without a penalty.

Thanks, must take another look !

Leodogger

Froglet wrote: »

It is under the discounted one and certainly shows up for me.

If you move home and change supplier,it is in their terms and conditions that you can do so without a penalty.

Just took another look and spotted it ! :T
PRICE TRACKER ONLINE NSC Our Price Tracker October 2011 Offer is guaranteed to remain 2% below British Gas' standard monthly Direct Debit prices until October 2011. Our No Standing Charge option means that no daily service charge is applied to your fuel charges. [URL="javascript: form_CellSelectSubmit('SelectQuoteMainForm','0','2','formID=23,objectID=2,eventType=7');"][/URL] SP DIRECT NSC Look forward to saving a minimum of 1% against our monthly Direct Debit electricity and gas prices until 30th September 2012 with our ScottishPower Direct Offer. You'll have no more paper bills and a discount for managing your account online. Our No Standing Charge option means that no daily service charge is applied to your fuel charges. [URL="javascript: form_CellSelectSubmit('SelectQuoteMainForm','1','2','formID=23,objectID=2,eventType=7');"][/URL] Pay in Advance Pay a minimum of one years estimated consumption in advance up to a maximum of £20,000 and receive a discount of 5% below our standard Direct Debit prices for as long as your account remains in credit.The more you pay initially the longer your credit will last. [URL="javascript: form_CellSelectSubmit('SelectQuoteMainForm','2','2','formID=23,objectID=2,eventType=7');"][/URL] Pay in Advance NSC Pay a minimum of one years estimated consumption in advance up to a maximum of £20,000 and receive a discount of 5% below our standard Direct Debit prices for as long as your account remains in credit. The more you pay initially the longer your credit will last. Our No Standing Charge option means that no daily service charge is applied to your fuel charges.

Froglet

JWhite wrote: »

Thanks, must take another look !

yes,they don't exactly make it easy to find,do they !!

Rightlaugh

:mad:They cant get me on a Fixed price plan but have informed me by mail that the Daily Service Charge has gone from 15.23p to 31.48p on my electricity and 28.89p to 35.41p on my Gas in August. Really not happy!
Is it that I have been paying under the odds or just S.P. clawing back money due to the savings I make on the fixed deal?