Complience Letter re: child care payments (merged)

LoopyLaura

Hi, please help me, I'm so upset.
Got home today to find a complience letter asking for two things
invoices relating to child carers invoices for the last year and
contracts with the provider. Why have they asked me to do this? Has someone reported me?

I have less than 2 weeks to supply it all.
Firstly I do not have a years worth of invoices here, I generally chuck them out after I pay the nursey - i didn't know I was meant to keep them!
Secondly, even if I ask my childcare provider to supply me with copies I doubt they will do it so quickly -n and the letter says no photocopies so what am I meant to do??

I also told them in February that my childcare had gone down and my income had gone up but although they adjusted my income, they didn't do the childcare. The guy I spoke to said it had to be passed to a different team as he was in 'change of income'. I assumed this was because of the yearly average thing which I didnt't reaaly understand.

I also phoned them in July last year because nursery had goe up as my mum had stopped having them 1-2 mornings a week for me. I was so upset as my mum had basically disownded me as did my sisters, I had no family support other than my husband. It was a very hard time for me as I battled with depression, anxiety, OCD and feeling suicidal with two small children and a stroppy teenager.

Can I request longer to get the information together?

So I now feel physically sick with stress. I have been depressed for over 2 years, have been on ADs since July 09, had cognitive behavioural therapy for my stress and anxiety and although my nurse signed me off 4 weeks ago for my CBT, and my sucidial thought had tapered off, now I have been kicked further into dispair by this.

I am about to become a student nurse and am sick with fear about how we'll manage to cope with 3 kids and a bursary. My husband works but he's very very low paid - £13,000 last year for 40 hrs per week work.

Please can someone offer me advice as I feel so low. I have been struggling with stress from work and with studying (access course via distancelearning) I just don't know what im going to do. In6 months time I will only have a student nurse bursary but as I am doing the degree course (they no longer offer the diploma) so the bursary will be means tested and my husbands income taken into account.

Just when I thought I wss getting my life togehter this comes alone. I just can't cope anymore please help

pebbles88

LoopyLaura wrote: »

Hi, please help me, I'm so upset.
Got home today to find a complience letter asking for two things
invoices relating to child carers invoices for the last year and
contracts with the provider. Why have they asked me to do this? Has someone reported me?

I have less than 2 weeks to supply it all.
Firstly I do not have a years worth of invoices here, I generally chuck them out after I pay the nursey - i didn't know I was meant to keep them!
Secondly, even if I ask my childcare provider to supply me with copies I doubt they will do it so quickly -n and the letter says no photocopies so what am I meant to do??

I also told them in February that my childcare had gone down and my income had gone up but although they adjusted my income, they didn't do the childcare. The guy I spoke to said it had to be passed to a different team as he was in 'change of income'. I assumed this was because of the yearly average thing which I didnt't reaaly understand.

I also phoned them in July last year because nursery had goe up as my mum had stopped having them 1-2 mornings a week for me. I was so upset as my mum had basically disownded me as did my sisters, I had no family support other than my husband. It was a very hard time for me as I battled with depression, anxiety, OCD and feeling suicidal with two small children and a stroppy teenager.

Can I request longer to get the information together?

So I now feel physically sick with stress. I have been depressed for over 2 years, have been on ADs since July 09, had cognitive behavioural therapy for my stress and anxiety and although my nurse signed me off 4 weeks ago for my CBT, and my sucidial thought had tapered off, now I have been kicked further into dispair by this.

I am about to become a student nurse and am sick with fear about how we'll manage to cope with 3 kids and a bursary. My husband works but he's very very low paid - £13,000 last year for 40 hrs per week work.

Please can someone offer me advice as I feel so low. I have been struggling with stress from work and with studying (access course via distancelearning) I just don't know what im going to do. In6 months time I will only have a student nurse bursary but as I am doing the degree course (they no longer offer the diploma) so the bursary will be means tested and my husbands income taken into account.

Just when I thought I wss getting my life togehter this comes alone. I just can't cope anymore please help

hiya,

first things first, go grab a cup of tea :beer:

you will need to contact them on tuesday, try and get together what you can of the documents they have requested, speak to the nursery, perhaps there maybe something they can do to get you replacement invoices? if you dont ask, you wont know.

in respect of your ongoing depression, its really hard i know, but what ever happens you will cope, you have come through a lot, and you WILL be stronger than you realise. try and make an appointment next week with either your nurse or GP to discuss your worries, if you cant get help, try this site http://www.iapt.nhs.uk/ so at least you can get support fast.

in respect of your earnings, i would head over to the old style board and look at ways to save money where you can, esepcially on the food side. also check out the debt free wanna be board, post your SOA and people will be able to advise you where you can make savings. your other half's wage isnt too different to what a lot of people have to survive on, and is doable, you;ll get there, keep strong (((BIG HUGS))).

jetta_wales

Just explain things to your child care provider they will keep registers and can give you letter for proof of the number of days/weeks that you paid them for childcare and can I'm sure vouch for any sick days that you still had to pay for. You could offer £10 for doing this maybe but they shouldn't have a problem doing it.

I used to work with my Mum running a before and after school club and she often got letters from Tax Credits asking for confirmation of the dates the child was with us for. A fair few times it was for kids we hadn't had in the club for months or had only ever come for a few weeks to start the tax credits then never came again. Obviously we were completely honest about it though and gave accurate dates (which I'm sure made those parents regret their foolish attempt to get away with extra tax credits). Point is this won't be an unusual request for them they'll have done it many times before for parents or for the HMRC directly.

GobbledyGook

Sounds like the HMRC check that happens at this time of year to a set number of cases. Don't panic.

Your nursery will be able to give you a print out of how much you've paid and, if you don't have one, a copy of your contract.

Just bear in mind all that Tax credits are doing is checking what they are paying. When you think about it it is crazy that there are people getting money for childcare when HMRC haven't even checked that the childcare exists!!

You should really keep your receipts though, they are your proof of payment and HMRC can ask for them at any time. I have a friend who didn't keep her receipts, changed providers when her last one shut down so she has no way of getting replacements. Don't know what will happen to her as it does tell you to keep your contract and receipts.

LoopyLaura

Thank you guys, I just stress about things so easily and am so worried about life already that this has knocked me for 6.

Will this, inc any overpayment, in anyway prejudice my nursing career? Will something like this come up on enhanced CRB?

I'm just so worrie sick, not only about my career but that I have worked so hard to get my qualifications after leaving school with nothing, becomeing a single mother at the age of 16 and now this after 14 years of working full time in a crappy job in order not to have to claim any benefits. I just don;t know how im going to get through this.

jetta_wales

LoopyLaura wrote: »

Thank you guys, I just stress about things so easily and am so worried about life already that this has knocked me for 6.

Will this, inc any overpayment, in anyway prejudice my nursing career? Will something like this come up on enhanced CRB?

I'm just so worrie sick, not only about my career but that I have worked so hard to get my qualifications after leaving school with nothing, becomeing a single mother at the age of 16 and now this after 14 years of working full time in a crappy job in order not to have to claim any benefits. I just don;t know how im going to get through this.

Slow down you haven't done anything wrong and are not being accused of doing anything wrong. They are just checking, it happens there's not necessarily any reason other than pot luck that you got asked for proof it might happen againnone day it might not happen again for years. It's just a check, give them what they have asked for and forget about it

Unless you have been claiming for childcare that you have not been using (these are the people who need to fret) then there's nothing to worry about at all.

5823yil

LoopyLaura wrote: »

Hi, please help me, I'm so upset.
Got home today to find a complience letter asking for two things
invoices relating to child carers invoices for the last year and
contracts with the provider. Why have they asked me to do this? Has someone reported me?

I have less than 2 weeks to supply it all.
Firstly I do not have a years worth of invoices here, I generally chuck them out after I pay the nursey - i didn't know I was meant to keep them!
Secondly, even if I ask my childcare provider to supply me with copies I doubt they will do it so quickly -n and the letter says no photocopies so what am I meant to do??

I also told them in February that my childcare had gone down and my income had gone up but although they adjusted my income, they didn't do the childcare. The guy I spoke to said it had to be passed to a different team as he was in 'change of income'. I assumed this was because of the yearly average thing which I didnt't reaaly understand.

I also phoned them in July last year because nursery had goe up as my mum had stopped having them 1-2 mornings a week for me. I was so upset as my mum had basically disownded me as did my sisters, I had no family support other than my husband. It was a very hard time for me as I battled with depression, anxiety, OCD and feeling suicidal with two small children and a stroppy teenager.

Can I request longer to get the information together?

So I now feel physically sick with stress. I have been depressed for over 2 years, have been on ADs since July 09, had cognitive behavioural therapy for my stress and anxiety and although my nurse signed me off 4 weeks ago for my CBT, and my sucidial thought had tapered off, now I have been kicked further into dispair by this.

I am about to become a student nurse and am sick with fear about how we'll manage to cope with 3 kids and a bursary. My husband works but he's very very low paid - £13,000 last year for 40 hrs per week work.

Please can someone offer me advice as I feel so low. I have been struggling with stress from work and with studying (access course via distancelearning) I just don't know what im going to do. In6 months time I will only have a student nurse bursary but as I am doing the degree course (they no longer offer the diploma) so the bursary will be means tested and my husbands income taken into account.

Just when I thought I wss getting my life togehter this comes alone. I just can't cope anymore please help

Did u renew or just get a letter?

Jugers

There are a lot of checks being down with child care cost on tax credits, as a lot of people provide incorrect details or forget to update when these change. They will probably be looking at your childcare details if either; you haven't updated your providers details (ie changed to a new child carer but never told them), you have given them incorrect details which has been confirmed by the nursery, or your costs seem "appear" higher than what they would expect.

All in all, if you've done everything right then you'll have nothing to wory about, but if you've got it wrong they can claim back what you've been overpaid and levy a £300 fine.

mrcow

Your childcare provider should be able to provide you with said information pretty much immediately. They will have a track of exactly how much has been invoiced over the past 12 months. There is a a clear paper trail, which is all HMRC will want to see. They need the figures to ensure that you haven't been falsely claiming for money that you are not entitled to.

Don't panic, just ask them for the information. As long as you haven't been fraudulently claiming for anything, then there really isn't any thing to worry about.

bestpud

Try not to put it off as it will only play on your mind, and it's not going to go away.

I know depression can make things like this seem huge, but really it isn't.

Write down what you need and hand it to your childcare provider as soon as you see them. They should be able to get it back to you within a day or two - my dd's nursery would print them off while parents waited as it was all on a spreadsheet.

I'm thinking this is more than you worrying though - do you think there is something amiss with your claim?

I know how anxiety can make things seem worse, but I don't understand why you think someone may have reported you (for what?) or why you think a tax credit check could ruin your nursing career...?

I can only suggest you tell the truth if there is something amiss.

Either way, get back to them asap - it will not go away and putting it off is only going to stress you more.

sharples9

i have just received a letter also asking for official contract with nursery and invoices to prove payment for last 3 months and i worried i have no receipts or invoices, does anyone know if a letter from nursery would be enough for them.