AVON PRICE ERROR free 500ml bubble bath for xmas!

vij1366

dsont bothwer -just rec a email from avon order not being honoured due to mis price

jenijellybean

Whether we should or should not receive the 'free' bubble bath is unclear but for Avon to send an empty box (the brochure doesn't count!) is clearly them rubbing salt in our wounds....who would be happy to spend £3.50 on thin air? (certainly not MSE's!). Two bubble baths could have been bought for 50p more! Its a total PR disaster...

xxx

tiff

tiff wrote:

Sent this email to Avon

I note from your website that my details are able to be seen by anyone, it
is therefore not secure.

Please deal and advise.

and they sent this reply

Thank you for your recent email.

The padlock symbol shown at the base of the screen indicates that you have entered a secure site. Importantly Avon will never ask for your card PIN when you pay online. Never divulge your PIN number to anyone when you use the Internet.
Should you have any further questions, please do not hesitate to contact us.

Did everyone not see this? What the heck does my PIN have to do with anything lol

V.Lucky

mine is still showing as processing too, late updated on 11 December. No goods received as yet either, and no email.

I did order £3 worth of goods with it at the same time though.

bootserbabe

wrote:

Phew ... glad to hear someone else got the bubble bath (I was starting to feel like I was the only one). It seems a bit odd that some who ordered other stuff as well didn't get it and some did. It's the risk we take I guess.

Angel777

I only ordered the bubble bath, 1. Got an email from them today saying there has been an error and they will not be able to take that order any further.

Fair enough i guess.

alanshave

Angel777 wrote:

I only ordered the bubble bath, 1. Got an email from them today saying there has been an error and they will not be able to take that order any further.

Fair enough i guess.

Thats fair enough if they haven't taken your money, which is definately worth taking. The issue here is that some of us - including me - have been charged for a box with a catalogue and a sheet of paper! In fact mine was next day delivery so turns out to be £5.50, I don't think so avon!

skingirl

have tried to see my order and it is saying that it cant be found on the system but had debited my card for payment

frugal_living

Am I hearing this right Avon have actually charged some people for an empty box/catalogue ?? :mad: UNBELIEVABLE - surely they can't do that

I actually cancelled my order myself as I was worried about their security - I asked for my details to be removed as well - they still haven't done it :mad:

THE AWARD FOR BAD PR/SHAMBOLIC SECURITY THIS YEAR GOES TO :- 'AVON'!!:rolleyes:

lisa21

I'm still waiting for my delivery to arrive (I've had the dispatch email), but reading this thread has made me soooooo angry!! I ordered other items along with the bubble bath, but the fact that Avon are charging some people £3.50 for an empty box and a catalogue which I would normally class as junkmail is disgusting!!!!

It's strange that some have recieved their free bubble bath - I wonder if that is simply an error on their part when picking/packing the orders?

I certainly won't be using avon again, whether I recieve my bubble bath or not - simply due to their obvious lack of customer care...and I'll be advising others of the same....grrrrrrrrr!!!!!!!!!!:mad: