AVON PRICE ERROR free 500ml bubble bath for xmas!

Chas

I don't know much about computers & website design but I would imagine that the fault that they have probably can't just be instantly fixed. It would probably be more technical than that, although as I said I'm no expert!

I looked on the website mentioned above, the Information Protection Commission, and on there it says that a company has to be given an opportunity to put right anything that's wrong.

I'm not trying to make excuses for Avon but they ARE aware of the problem & I'm sure that they are working to fix it.

The situation they are in is probably as a result of a human error (the bubble bath thing), they have had thousands more orders than usual & I would guess their priority is to try to honour all the genuine orders that people have placed for Christmas.

I certainly wouldn't want to be working at Avon right now!

frugal_living

I'm sure someone from this board made them aware of this 'security glitch' on Monday??

I'm also not a 'technology boffin'!! but surely they should have fixed it by now??.....as for them making progress - surely temporarily 'disabling' the site would show that they are looking into the problem??.

mustsportsbar

Received the following reply from Avon regarding my e-mail days ago about the security lapse...fill you with much confidence?

Thank you for your recent email.

We appreciate the time you have taken to contact us. We have passed your e-mail to the relevant department, as we need some additional information.

Please be assured that we are aware of this situation and we are currently investigating this.

Thank you for your comments.


Should you have any further questions, please do not hesitate to contact us.

Regards,

Angela Campbell.
Avon Customer Service Centre.

nettibetti

parcel recieved no bubble bath just a note enclosed with my goods same as email

netti

littlem_3

Hi, could someone PM me about the security problems - i'm worried my credit card details are at risk! Does anyone know if this is just a problem today?

thanks!

jonven

Hi can someone PM me also, I'm gettng concerned how people can see my details, just want to know how I can check

Patsy'sPosts

jonven wrote:

Hi can someone PM me also, I'm gettng concerned how people can see my details, just want to know how I can check

Ditto the above. And I'd have thought that Avon was a big enough organisation to employ boffins who can maintain a website without making this type of error.

BargainAholic_2

michael_iain_elliott wrote:

Could someone pm me how to get do the security flaw?

Me too.. Am really worried about people getting my details

Natztastic

Seems to be fixed?

Natztastic

Well they've debited my card...

Is it true that now they've done this they actually have to send it?

Or am i wrong (Probably) Lol.

Natalie x