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AVON PRICE ERROR free 500ml bubble bath for xmas!

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  • Got a Dear John email form Avon today, basically saying they spotted the error and if I still want bubble bath, will have to order again and PAY! :(

    Darn!
    keep smiling,
    chinagirl x
  • I wonder what it will take for Avon to actually take action to secure their site (it is STILL unsecure!). Maybe they are that money hungry for xmas orders that they have decided it will cost too much to pull the site for a few hours and fix the piggin' problem?! Can't wait for my parcel to arrive and already have the complaint letter composed in my head! xxx
    If we all lived to the rule 'an eye for an eye', the world would be blind...
  • gargoyle
    gargoyle Posts: 251 Forumite
    Then just maybe I will be putting in a complaint about not upholding the original contract when the money was taken out of the bank!
    "Failure is always an option"

    Sealed pot challenge #107 - still going strong
  • sianb84
    sianb84 Posts: 445 Forumite
    Anyone thought of going to watchdog about the security problem and Avon's breach of the data protection act
  • twizzles
    twizzles Posts: 130 Forumite
    got my parcel today no bubble bath in (6 bottle) but was on shipping note phoned them up they sending all 6 out to me today should get them in 3- 5days i just told them they were missing from parcel
  • Leanne200
    Leanne200 Posts: 1,385 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    sianb84 wrote:
    Anyone thought of going to watchdog about the security problem and Avon's breach of the data protection act

    I got half way through filling in the online form and decided I will need to email Avon and get a response from them myself.

    Anyone have their e-mail address please???
  • Morglin
    Morglin Posts: 15,922 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Just got this mail from them:


    "Dear Avon Customer

    I am writing to advise you of a technical error that occurred on our
    website and affected your recent order.

    When you selected your choice of products, the offer for 500ml Avon
    Bubble
    Bath was clearly stated as £4.00 or ' Buy two choose 2nd free'.

    However, when your selection was added to your shopping basket, both
    items
    appeared as free. This genuine error means that we are unable to
    process
    your order and I would like to apologise for the inconvenience this
    may
    cause. The error has now been rectified. If you wish to take advantage
    of
    the 'buy one get the same one free' bubble bath offer, please go onto
    the
    website and re-submit your order.

    Thank you for your cooperation and may I apologise for the
    inconvenience.

    Yours sincerely


    Angela Campbell
    Avon Customer Service Team"

    Lin :confused:
    You can tell a lot about a woman by her hands..........for instance, if they are placed around your throat, she's probably slightly upset. ;)
  • sianb84
    sianb84 Posts: 445 Forumite
    twizzels - I tried phoning and saying it was missing and they said that it was a mistake on the website and although it was on the receipt they didn't charge me for it. She said if you still want them to go and re-order them.
  • sianb84
    sianb84 Posts: 445 Forumite
    Leanne200 wrote:
    I got half way through filling in the online form and decided I will need to email Avon and get a response from them myself.

    Anyone have their e-mail address please???

    watchdog@bbc.co.uk.
  • twizzles wrote:
    got my parcel today no bubble bath in (6 bottle) but was on shipping note phoned them up they sending all 6 out to me today should get them in 3- 5days i just told them they were missing from parcel

    Realy:eek: For FREEEEEE:eek:

    Will try when mine comes:money:
    :rotfl: :j :T :bdaycake: :xmastree: :bdaycake: :T :j :rotfl:
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