Please help barclays took all money out my account

d.ross_2

staffie1 wrote: »

All financial institutions operate this way - you just don't hear about them all. This particular case has been thrust in your face on here and suddenly Barclays is a cruel monster going around stealing people's money out of their accounts.

I personally have banked with Barclays for 21 years and have been very satisfied with their service. I am not affiliated with them in any other way.

No they don't. I have heard of a few cases where Barclays, and only Barclays have done this.

THere have been transactions on my account recently that would trigger investigations, but what Lloyds TSB do is phone you. Not to tell you that they are investigating, but to get more information from you under the pretence that they want to offer you a savings account. They don't take your money.

d.ross_2

meer53 wrote: »

Bit of a drama queen aren't you ? No-one has "stolen" anything here.

Barclays do have the right to do whatever they think is necessary under their procedures. Every bank has the right to do this. Do you have accounts at every other bank ? How do you know how other banks operate ? At the bank where i work (in Fraud) assuming that there is a suspicion of money laundering, we would have done exactly the same as Barclays.

As a previous post says, it's possible the drafts have been returned for some other reason. As for your comments on Staffie1's post, you're the one who doesn't understand the legal statement they've posted.

"A person is guilty of theft, if he dishonestly appropriates property belonging to another with the intention of permanently depriving the other of it".

At the moment, this is being investigated by Barclays, as many othes have said, including myself, it is more than likely that the OP will be given his money in the next couple of days, the word "permanently" is what matters here. Thats why it's highlighted.

Are you saying it is ok for a car theif to borrow a car, but then bring it back in a few days???


You seem to be completely oblivious to how much a bank doing this can completely screw up someones life. Maybe you work for Barclays also?

staffie1

d.ross wrote: »

You obviously work for Barclays, because you keep avoiding the point completely.

Wrong again, and please explain how you think I'm missing the point.

All I have stated is facts. It's been said many times now - we do not know both sides of the story. Someone has checked their balance, found it to be zero, contacted the bank who have told them it's gone to a processing centre, and it will be resolved in a few days. That's it. Those are all the facts we know. How am I missing the point then?

dzug1

d.ross wrote: »

You obviously work for Barclays, because you keep avoiding the point completely.

And exactly what is the point?

The possibilities are:

Barclays were right to do what they did because of money laundering/bouncing cheques/offset against other debts/some other reason. In none of these instances do they need to tell the customer in advance and in some of them they can't.

Barclays have made a mistake

Barclays have stolen the money permanently

Those are in descending order of probability - I'd wildly guess 70/30/0 percent

Actually there's another possibiity - Halifax have bounced the cheques.


And no I'm not saying it's OK to borrow a car - but it is not necessarily THEFT to do so.

And I don't work for Barclays - or any other bank

meer53

d.ross wrote: »

Are you saying it is ok for a car theif to borrow a car, but then bring it back in a few days???


You seem to be completely oblivious to how much a bank doing this can completely screw up someones life. Maybe you work for Barclays also?

Screw up someones life ??:rotfl: I stand by my drama queen comments earlier.

I think you should shut up now d.ross, you're not doing yourself any favours.

No. i don't work for Barclays but i have worked in Banking Fraud for the past 17 years, whats your job ? All banks will have different procedures, let them get on with it.

staffie1

d.ross wrote: »

No they don't. I have heard of a few cases where Barclays, and only Barclays have done this.

THere have been transactions on my account recently that would trigger investigations, but what Lloyds TSB do is phone you. Not to tell you that they are investigating, but to get more information from you under the pretence that they want to offer you a savings account. They don't take your money.

Yes they do. It's the law of the land - all financial institutions have to abide by it.
Yes, you may well of heard of a few cases where Barclays have done it. So what?

My bank - Barclays have contacted me in the past as well. Yes Barclays, who I do not work for neither am I shareholder.
All cases are different and there are times when contacting the account holder quickly is not possible or is inappropriate.

meer53

d.ross wrote: »

No they don't. I have heard of a few cases where Barclays, and only Barclays have done this.

THere have been transactions on my account recently that would trigger investigations, but what Lloyds TSB do is phone you. Not to tell you that they are investigating, but to get more information from you under the pretence that they want to offer you a savings account. They don't take your money.

When you say that LloydsTsb call you "on the pretence" that they want to talk to you about a savings account, that is exactly why they are calling you, to ask you what your plans are for the money you have paid in. Not because they think you might be money laundering.

Under suspicions of money laundering, they aren't allowed to call you at all, or to make any contact with the customer, to discuss anything. That will be why the OP wasn't aware of the money being taken from his account and had to call Barclays and why they wouldn't tell him anything.

You can't possibly make the comment that "only Barclays " do this. Please tell us how you know this ? Please re read the posts, it's a simple scenario that will be resolved for the OP as long as all is well with the money. If not, then the OP is in BIG trouble.

grizzly1911

d.ross wrote: »

No they don't. I have heard of a few cases where Barclays, and only Barclays have done this.

THere have been transactions on my account recently that would trigger investigations, but what Lloyds TSB do is phone you. Not to tell you that they are investigating, but to get more information from you under the pretence that they want to offer you a savings account. They don't take your money.

Banks deal with millions of transactions a day. I am sure that Barclays will be bound by exactly the same statutory regulations as the others.

I am sure that they will be looking to keep their costs to an absolute minimum and will not be going around picking on people unless set risk triggers have been breached, they have reliable information from other banks /law enforcement agencies or are following statutory requirements.

How they identify these transactions is shared across the banks as is the statutory process for dealing with them.

There are a lot of cumbersome statutory regulations that clobber innocent people to stop a few.

I have been called by my bank to check transactions through my accounts/cards to protect me and them. I am glad they do.

Similarly your bank make may also have other risk triggers internally to keep themselves happy with what goes through peoples accounts. It may well be that you have been called up to satisfy a lower level inquiry. If you had breached one of the more complex triggers above, innocent or not, I am sure your bank would have clammed up in the same way.

The banks are guilty of a lot of things but I do not think stealing is one of them.

allpine99

oh my god i cant believe what im reading. I am just an ordinary person who has held a bank account with barclays for the last fifteen years AND I HAVE NO OTHER BANK ACCOUNTS WITH ANYONE ELSE its just a basic cash card account no cheque book , credit card or overdraught facility and its the only bank account i hold. I have never borrowed a penny from barclays in my life this account is used daily to pay direct debits car insuance and my mobile phone and two small limit credit cards which i use to pay off balances , and for every day shopping purposes ie. food petrol etc. I recenty decided to buy a car so i asked a member of my family to loan me £7000 he said he would be able to give it me he gave me two seperate halifax bankers drafts from his account i put them into my bank account they cleared five days later , i was just going to pay off a few hundred pounds of my credit cards and buy a car for about £3k most car dealers accept debit cards and leave the reat in for my direct debits nd money to live off , NOW HOW THE HELL DOES AS YOU SAY "SOMETHING DOESSNOT SEEM RIGHT " whats so bloody bad about that that they have to take all my money out of my accouint wthout notice and leave me penniless its completely outrageous .

allpine99

my mobile phone monthly payment is due by tommorrow so if i cant pay it i will get a late payment registered on my credit file IS THAT FAIR THAT I HAVE BLACK MARK ON MY CREDIT FILE ????