Sold an item on eBay, mis-spelt the email to pay to

d.ross_2

simmed wrote: »

I've already done exactly what you earlier told me to do - call PayPal. I am now following the precise instructions of PayPal staff. What now?

Paypal are as much use as ebay. They don't care about your reputation. You need to sort this out with the buyer that you let down.

d.ross_2

simmed wrote: »

I have a very high feedback score which is over 99.5%, it is not my issue if the seller is "suspicious" and does not agree to the new terms of the trade.

The seller has every right to be suspicous, as they paid, but they haven't received the goods. They should have had a goods not received dispute against you ages ago.

So stop arguing on here and go and sort things out for your customer.

hermum

simmed wrote: »

I have a very high feedback score which is over 99.5%, it is not my issue if the seller is "suspicious" and does not agree to the new terms of the trade.

I'm not too sure that you can dictate new terms after the purchase has been made & paid for.

simmed

d.ross wrote: »

You need to sort this out with the buyer that you let down.

For the third time - how?

d.ross wrote: »

go and sort things out for your customer.

For the fourth time - how?

d.ross_2

simmed wrote: »

For the third time - how?



For the fourth time - how?

Call the customer to explain the mistake you made, rather than trying to pin the blame on them, when they have done nothing wrong.

simmed

d.ross wrote: »

Call the customer

I texted them and there was no reply.

d.ross_2

simmed wrote: »

I texted them and there was no reply.

Just call them. It was your mistake that caused the problem, so stand up and be counted rather than hide behind a text message. If you actually speak to them then at least you know that they know the full story.

simmed

d.ross wrote: »

Just call them

No. The person did not understand when I wrote very simple instructions on eBay, I refuse to humiliate them by calling them and trying to explain financial matters. If If I purchased something and something went wrong, I would converse via eBay or text messages, I do not want random people phoning me up.

easyhost

simmed wrote: »

:wall:


d123, you are not being helpful in that, as shown above, you are not reading the information I have given you. I do not believe money has left her account. I don't understand the workings of PP but a payment cannot be made to an email that doesn't exist, no?

I was recently sent the complete wrong item from an eBay trade, as shown here. That said, that does not give me an excuse to go berserk and become un co-operative. Mistakes happen, that's life.

how do you know the email does not exist. you mis-typed your email address, but someone else on the world wide web may have the emails address as you typed it, so the buyer may have paid and this went to someone else.

it is clearly your mistake, if the buyer has proof that she has paid well she can also place a non delivery claim with ebay which could result in you been restricted from selling or your ebay account could be suspended as you have failed to honour the transaction.

simmed

easyhost wrote: »

how do you know the email does not exist

Because I created the email shortly afterwards. :money: