Sold an item on eBay, mis-spelt the email to pay to

simmed

adouglasmhor wrote: »

I would be a bit miffed if I was waiting 30 days for my money and without my item because a seller didn't bother to proof read his auction.

I believe it is also the duty of the buyer to be co-operative with the seller. For example, like I've said, I have been sent the completely wrong item in the past, and I have always co-operated with the seller to sort the situation out. In this case, the buyer has only logged on to eBay once in an entire month, and she has ignored the advice given to her which would solve the problem. I will therefore have no moral qualms about winning the dispute of payment not received.

Your example for this case is invalid. The only reason the buyer has had to wait 30 days is because she failed to log on more than once, and she failed to follow the advice given to her. She has made her bed, now she can sleep in it, so to speak. I have done 100% to try and sort this problem out but there is only so much a seller can do with a totally unco-operative buyer.

Loanranger

simmed wrote: »

I believe it is also the duty of the buyer to be co-operative with the seller. For example, like I've said, I have been sent the completely wrong item in the past, and I have always co-operated with the seller to sort the situation out. In this case, the buyer has only logged on to eBay once in an entire month, and she has ignored the advice given to her which would solve the problem. I will therefore have no moral qualms about winning the dispute of payment not received.

Your example for this case is invalid. The only reason the buyer has had to wait 30 days is because she failed to log on more than once, and she failed to follow the advice given to her. She has made her bed, now she can sleep in it, so to speak. I have done 100% to try and sort this problem out but there is only so much a seller can do with a totally unco-operative buyer.

The only reason the buyer has had to wait 30 days is because you are incompenent and TSFE.

You are blocked from my Ebay account after the appalling treatment you meted out to the seller to whom you gave an incorrect address.
Need I go on?

Gleeful

simmed wrote: »

But I am going to win the dispute by default, as the user is inactive and won't reply to the dispute. Should I still call..?



Indeed. I've been in dialogue with MSE Martin for a while about the level of bullying on the MSE forums as a whole, you can discuss it in this thread here. In the meantime, all we can do is report and hope the mods do their job, although they seem to think bullying is tolerable.

There is NO evidence of you being in dialogue with Martin in that thread. It merely exposes you as the bigot you are. Are you for real?

simmed

Another post above reported for the mods to take a look at

Gleeful wrote: »

There is NO evidence of you being in dialogue with Martin in that thread. It merely exposes you as the bigot you are. Are you for real?

Woah! Calm down there dialogue over PMs, not public discussion.

d.ross_2

simmed wrote: »

Hm, I called PayPal, told the guy the whole story. He seemed like a knowledgeable, helpful guy and said that I should continue with the eBay dispute.

To be honest, the dispute automatically wins in my favour if the buyer doesn't reply to it within a day, which I'm sure she won't.

And what happens if they do respond??

You are missing the point. You are going to give someone a non payment mark when they have tried to pay you. This obviously is unfair on the buyer.

Did the guy from paypal say what had happened to the payment?

simmed

d.ross wrote: »

And what happens if they do respond??

IF they respond (very slim chance) then I will tell eBay exactly what has happened, that no payment has been received, and that I am following the precise instructions of PayPal staff.

IF after that (note 2 ifs in a row), I get a mark against my account, so be it.

d.ross wrote: »

You are missing the point. You are going to give someone a non payment mark when they have tried to pay you. This obviously is unfair on the buyer.

I half-agree, half-disagree. On one hand, I made a mistake originally, and the buyer did nothing wrong up until that point. On the other hand, I have provided the buyer with a corrected method of payment, to which they have failed to co-operate with.

It's like this: A person is trying to get a drink from a vending machine. They put the money in, but the money keeps on coming out. Just because they TRIED to put money in, doesn't mean they are entitled to a free drink from the working vending machine next to it.

d.ross wrote: »

Did the guy from paypal say what had happened to the payment?

Nope..

d.ross_2

simmed wrote: »

I half-agree, half-disagree. On one hand, I made a mistake originally, and the buyer did nothing wrong up until that point. On the other hand, I have provided the buyer with a corrected method of payment, to which they have failed to co-operate with.

..

I'm afraid that's complete rubbish. The buyer ordered and paid for the item. It was you who gave the wrong details and stopped the payment going through. If you had then set up the other account within 30 days, then the money would have been in the account. So it is down to you that you haven't received the money.

So to sum up, a buyer has paid for an item, but had the money returned (although they probably don't even realise this). So they are within their rights to expect delivery, but you haven't posted it. There are ways to get buyers phone numbers on ebay, but it sounds like you haven't called them to explain.

I'm afraid you are in the wrong on this one. You made a mistake, and you need to rectify it.

simmed

d.ross wrote: »

You made a mistake, and you need to rectify it.

I've already done exactly what you earlier told me to do - call PayPal. I am now following the precise instructions of PayPal staff. What now?

hermum

But when you put in the new email address it came up print postage that doesn't happen unless payment has been received. There is still something wrong & it's probably down to you not having the correct address.
Put yourself in the position of your buyer, you win an item, you pay via paypal as soon as you can. Then you wait & wait & wait until the seller sends you some story about you needing to pay again, to a different email address after cancelling the first payment. You would no doubt be suspicious & ask for your item to be sent as soon as possible, as after all you paid for it a while ago. You would also no doubt have opened an INR case.
This buyer doesn't seem to have & yet you are hoping that they get a NPB strike, the only reason that you couldn't claim the payment is because you made a mistake & they are going to pay for it.
They may not have internet access, in some countries internet isn't widely used at home. If English isn't their first language they may not understand what you want them to do. After all it's taken some time for you to understand it & I'm guessing that English is yours.
You could have gone onto the help pages on paypal, the links I put up earlier took me 2 minutes to find.
I think that you opening a NPB against her stinks & I do hope that Paypal or ebay whoever it is open with, throws it out.
Yes I am a middle aged woman.
What's your excuse for bullying this buyer?

simmed

hermum wrote: »

You would no doubt be suspicious & ask for your item to be sent as soon as possible

I have a very high feedback score which is over 99.5%, it is not my issue if the seller is "suspicious" and does not agree to the new terms of the trade.