When does 15p equal to £65?

chambta

Just had to google 'graze box'.

Perhaps if things are that tight then they could be deemed an unnecessary expense?

paulw98

Banks are a business, not a charity. On the plus side people doing this keeps banking free for the rest of us!

coolesticeking

Although £65 for just 15p is a heck of a lot, I agree to that.

Do people stop and think we get FREE banking in the UK as long as you stay in credit - And it has to be paid one way or another.

Move abroad and pay for everything that you do with your account, sure change your mind!

pmduk

This sounds like a recurring card transaction. The banks can't refuse to pay these.

vintagegirl

vaporate wrote: »

lol Give over.

In the realm of 'over the top' now.

Such transactions should be cancelled by the bank and not let through.

With £65 a pop trap awaiting customers I wonder why they do not.

End result, move from Santander anyhow, find a bank with a interest free £100 buffer zone. Start fresh.

why should they cancel transactions? its not the banks job to babysit customers, you should know how much you have in the bank before you pay for something. its not rocket science

whatyadoinsucka

paulw98 wrote: »

Banks are a business, not a charity. On the plus side people doing this keeps banking free for the rest of us!

perfect answer, but at the same time if this is a first offence it is likely you can get a refund. I know hsbc and a&l have given me refunds in the past but with a good history they'll do that.

the lesson to be learn't

1, get a small authorised overdraft and use it as an emergency fund, ie don't assume its your own money. stick to the zero balance, but the overdraft will prevent future fines
2, manage the account better keep a list of incomings and outgoings on a piece of paper on your wallet
3, check your bank account on a regular basis, at the very least once a week to ensure no erroneous/fraudulent payments have hit your account (with internet and mobile phone banking this is getting far easier to access your account)
4, when you spot a mistake rectify it asap, paying in cash over the counter or transfering funds 'faster payments'.
this will be seen in good light by the bank.
5, finally, overdrafts are repayable on demand and therefore should not be used as available 'funds',
unauthorised overdrafts charge high rates (as with travelodge if you book in advance its far easier and cheaper than turning up on the day to get a room)

dabbit

chambta wrote: »

Just had to google 'graze box'.

Perhaps if things are that tight then they could be deemed an unnecessary expense?

Things aren't particularly tight for my daughter, yes she has just had a new baby - but normally she manages well and saves enough money to see her through. This time however, she lapsed and went overdrawn by 15p. She her wages each month go in, and this was a pure over sight.

dabbit

CLAPTON wrote: »

how is the £65 arrived at?

The statement says: £25 for going overdrawn £40 for the daily unarranged overdraft

glider3560

dabbit wrote: »

The statement says: £25 for going overdrawn £40 for the daily unarranged overdraft

So she had 8 days in which to bring the account back into credit?

dabbit

DeeMarie89 wrote: »

Tell your Daughter to give Santander a call and see if they will remove the charges as a goodwill gesture. You will find that if she usually keeps her account in order, and this is a "first offence" so to speak, they will usually do this

She is going to do just that - thanks.