Tesco misprice discussion area part 15

TescoEmployee

mafia_boy wrote:

Personnally I quite enjoy reading the opinion of TE. Its interesting reading what the "Dark Side" think and having healthy debate, though a few less !!!!!y remarks would probably more appreciated.

I would still like to hear TE's opinion of what happened to BigJohnnyB. Surely you cannot condone this behavour. I understand you disdain for deliberate r&r-ers as you believe they are abusing the system but this policy is to protect customers and treating them as badly as BigJohnnyB's partner was is not accebtable.

Im not aware of what happened in that case - Where can i read about it?

sarah_skint

postman can you hurry up and bring me my letter with my ban inside please I need cheering up! It is obviously not that important to them, i doubt they sent it 1st class :rotfl:

spa2k

TescoEmployee wrote:

Iv been posting constructive messages on this board but some people seem to get tetchy at the fact that i (like many others) use the information on this board to my advantage

TE, from time to time I too use information from here to the advantage of the store that i am in however i try not to patronise or belittle the people on here that supply the information that you and i use.

People dont get tetchy at the fact that you use the information, its the way that you convey your message that gets peoples backs up. When you genuinely help people will thank you for it but equally when you are less than helpful expect to be criticised.

mafia_boy

TescoEmployee wrote:

Im not aware of what happened in that case - Where can i read about it?

It is on page 103.

sc123_2

Hi, I have been reading the post and am now itching to get my first r&r. I was wondering if there is a post anywhere explaining the "rules" of this. For example, if there is an offer price that has expired but is still displayed, are you still entitled to a r&r if charged at the higher price, even though the expiry date has passed? Also how do you find out about all these misprices and how do you remember what the SEL says when you get to the checkout if you have a number of items.

Thanks

TescoEmployee

mafia_boy wrote:

Personnally I quite enjoy reading the opinion of TE. Its interesting reading what the "Dark Side" think and having healthy debate, though a few less tetchy remarks would probably be more appreciated by some.

Yes indeed - I'd also appreciate a few less tetchy remarks by people calling me a fool, boring etc, - I do not make personal attacks to people on here nor do i expect them back

PabloMonkey77

sc123 wrote:

Hi, I have been reading the post and am now itching to get my first r&r. I was wondering if there is a post anywhere explaining the "rules" of this. For example, if there is an offer price that has expired but is still displayed, are you still entitled to a r&r if charged at the higher price, even though the expiry date has passed? Also how do you find out about all these misprices and how do you remember what the SEL says when you get to the checkout if you have a number of items.

Thanks

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BaileyB

Does anyone know if the carlsberg 2 for £16 is scanning ok? Grabbed 2 Fosters though!

mor7s_2

TescoEmployee wrote:

Will be added to tomorrow's e-mail - Thanks for the heads up.

Been skulking in the shadows for a while and never managed an R&R personally but still on the look out thanks to all the tips here.

Sorry but I feel compelled to comment on TE's notes about e-mailing to remove the potential R&R's listed here. Are we seriously supposed to believe that a multi billion pound plc monitors an internet chat room to sort out it's pricing screw ups??

Oh and while you're sending your e-mails TE would you mind sending one to the people who adminster the home shopping site and see if they can stop it falling over every 10 minutes and another round of "sorry we've lost your order you'll have to do it again" reminds me of Little Britain "COMPUTER SAYS NO!!!!"

BaileyB

Yes Tesco do check these forums, so DO NOT post where you are from, or where you got the R&R.

Also Tesco have been seen to run around (and no not like Mike Read ) with lists from this site to check their SEL's.