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Tesco misprice discussion area part 15

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Comments

  • wlfc1
    wlfc1 Posts: 962 Forumite
    KIM wrote:
    Hey all
    I've not yet had a go at this. I was just wondering what you actually say when you go to customer services to get your refund? Do you get many objections from the staff?


    Thanks, Kim.


    I usually say "Can I have my r&r please"
  • becky004
    becky004 Posts: 5,166 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Definitely a midwife.

    No more entering stores in uniform now! Will have to borrow posties, am sure he'll have a spare,
    I love this board, have "virtually" met so many lovely people, people I am honoured to count as friends.
    March Wins - Product Of The Year Goody Bag

  • KIM
    KIM Posts: 84 Forumite
    wlfc1 wrote:
    I usually say "Can I have my r&r please"

    Cool. Are all the staff aware of this? What if they don't know what you're talking about.... Questions questions...
    Lightbulb moment: Nov 2006
    September Wins Bestival A>Z CD £10 / Cavalliert Facial £75



  • ukmonkey wrote:
    Will do. The OH doesn't want to go for a golden on the "goodies", but might do on part of them (the cheaper parts).

    Anyone gonna let us regualrs in on this secret or is it a clic we have :confused:
    :idea: £2051.50 since Oct 25 2006 ;) Make mine a Golden £143.46 :D

    I love Leadhead :D:D
  • becky004
    becky004 Posts: 5,166 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    wlfc1 wrote:
    I usually say "Can I have my r&r please"

    And they let you have it?
    I played dumb and pretended to read the board as they checked my items and I still didn't get it. Next time I'll try the upfront approach though I wont use the R&R terminology.
    I love this board, have "virtually" met so many lovely people, people I am honoured to count as friends.
    March Wins - Product Of The Year Goody Bag

  • Plushchris
    Plushchris Posts: 3,592 Forumite
    wlfc1 wrote:
    Yeah but in the real world- what the eye don't see

    Thats why I'm gonna be sending off my Subject Access Request in the morning!

    My nice christmas letter to Mr T!

    Should keep them busy over the festive period!
    Missing Tesco R&R since Feb '07 :A & now a "Tesco veteran" apparently! ;)
  • Anyone gonna let us regualrs in on this secret or is it a clic we have :confused:
    its alright postie too late but cant talk too much
  • frenchman wrote:
    Could it be the postman??????????:eek: :whistle:
    :rotfl:
    hahahahhhaa

    "I ate you butlerr!!"
    :idea: £2051.50 since Oct 25 2006 ;) Make mine a Golden £143.46 :D

    I love Leadhead :D:D
  • wlfc1
    wlfc1 Posts: 962 Forumite
    becky004 wrote:
    And they let you have it?
    I played dumb and pretended to read the board as they checked my items and I still didn't get it. Next time I'll try the upfront approach though I wont use the R&R terminology.

    I was joking !

    I always always say " I THINK i've been OVERCHARGED" wait for their course of action, act surprised and very pleased when offered full refund, or courteous question of "oh I just noticed that blue sign saying in the unlikely event", don't argue to long with CS staff ask for a manager if CS are being obstructive.

    Always stay calm, polite and courteous
  • becky004
    becky004 Posts: 5,166 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Haycorns wrote:
    Are you a stork - because of so , I got a BOGOF when i had twins!

    I hear stork is good for making victoria sponges.
    Is great you had a BOGOF (more family members to R&R with you!)
    I love this board, have "virtually" met so many lovely people, people I am honoured to count as friends.
    March Wins - Product Of The Year Goody Bag

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