Tesco misprice discussion area part 15

TescoEmployee

gypsy_queen wrote:

thanks nice to get inside info so what your saying is it would be ok for just one at a time!!!!

NO!!...But then again i would say that;)

gypsy_queen_2

sfc_boy wrote:

CS have never actually asked me why I dodn't notice at the till, but if they did, I'd probably say I was too busy talking to the cashier to notice - generally thats true, as I don't want them to spot the fact that the DVD/whatever is stickered lower than it's just scanned (and I always put them face down, so that the price doesn't stick in the cashiers mind subconciously while they are completing the transaction for the person in front of me).

Having said that, I have a problem with the West Wing series ?? that was stickered £29ish and scanned at £61ish as I can't see *anyone* believing that you didn't notice that, and I like the West Wing as well, so wouldn't mind that one!!! I'll have to give it a go to break the phobia.....

thanks for the tips nice one!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

ginjim

itscheapandiwantit wrote:

If both customers were british and the parcel came via Africa , one of the customers may be dissapointed or even a little annoyed

:rotfl: :rotfl: :rotfl: :rotfl: :rotfl:

wlfc1

TescoEmployee wrote:

Iv had this discussion with customers several times especially when they have bought for example 3 copies of the same DVD which are priced at £15 and scan at £20 - This is one of the ways you can easily identify customers abusing the policy and either get them banned or personally host and call every local store in the area with full details of the customer.

TE, I totally understand what you're saying and as tempting as it might be to stick one or two more in your basket, it just isn't worth flagging yourself up as obvious r&r'er. almost £100 made tonight, 1 item -undetected and possibly same again tomorrow- as little fuss as possible.

gypsy_queen_2

TescoEmployee wrote:

NO!!...But then again i would say that;)

haha cheers

MyUserNamesTaken

TescoEmployee wrote:

...personally host and call every local store in the area with full details of the customer.

If your store is doing that, I do hope you have an appointed and named Data Controller who has a full understanding of the DPA and the issues involved with data handling. There are very strict rules laid down on the use of data pertaining to the individual. I have a feeling that what you are doing (hosting personal details, descriptions, etc to other stores) breaches the Data Protection Act.

becky004

itscheapandiwantit wrote:

If both customers were british and the parcel came via Africa , one of the customers may be dissapointed or even a little annoyed

Even if the parcel came from ends of the earth nobody would be disappointed or annoyed unless they had no heart. Suprising how a Salmon can bring out so much love!

Although being a bit slow maybe 1 person would be slightly alarmed if the parcel did not appear to be of the shade they expected!

MyUserNamesTaken

Definitely a midwife.

KIM

Hey all
I've not yet had a go at this. I was just wondering what you actually say when you go to customer services to get your refund? Do you get many objections from the staff?


Thanks, Kim.

wlfc1

MyUserNamesTaken wrote:

If your store is doing that, I do hope you have an appointed and named Data Controller who has a full understanding of the DPA and the issues involved with data handling. There are very strict rules laid down on the use of data pertaining to the individual. I have a feeling that what you are doing (hosting personal details, descriptions, etc to other stores) breaches the Data Protection Act.

Yeah but in the real world- what the eye don't see