Tesco misprice discussion area part 15

illmonkey

Deniro wrote:

I'm after some advice please, yesterday I bought four packs of 800g lean steak mince SEL £3.99kg/£3.19 pack, the price on the pack was £3.48.Went to CS and after he had spoken to the duty manager I was told I couldn't have an r+r as the SEL was only a guide as the item was individually priced???

I got a R+R on that, no probs. The label said each pack was £3.48 but the SEL was £3.18. Its mince, they make every pack weight exactally the same. Its not like its done on weight like steak is.

Plushchris

jubarnes26 wrote:

Finally, are meats the best bet to go for when you go shopping? Do their prices change regularly?

Firstly depends entirely on you as to raising your profile in the store, if its one you use a lot then its probably not worth it, just bite the bullet and learn from your mistakes. IMO yes, you should have got the R&R as, like you said, its not down to you to check dates etc but sometimes its just not worth the fight, save it for an Xbox or something!

Meat prices do tend to go up and down so are always fair game for R&Rs, obviously you can never tell what you are gonna get! (which is half the fun, I've probabaly had a more varied diet since I started R&Ring meat) although in the stores around my area they seem to be really on the ball with meat prices, as if there are any differences they seem to be covered over with those yellow stickers! Best bet is to have a bit of a nose if you see someone filling a shelf up with fresh stock.

Plushchris

myk wrote:

If they do this surely you get a sealed one if you buy it?

Because if the seal is broken they wont accept it if you want to return it...?

Oops thanked by mistake!

I'll let you have that one!

Some stores will give you a sealed one, some dont/cant as they are all unsealed, you can always ask for a sealed one or get them to write "sold unsealed" on the receipt.

stevieg

hi there, i have phoned the CS number after being refused RandR on the basis of an out of date SEL. Is there a number for head office i could phone that might get some results? thanks.

myk_2

0800505555

Constantine

Re: Photocopied cases.

Couple of reasons its done. One is the item will not fit in a Safer Case - Dr Who Boxset springs to mind but there are others. Secondly, empty cases get stolen as well, which is the same loss as the whole thing as it is impossible to get replacement sleeves. A store would put just the sleeve in a Safer to keep the game/instructions safe in its original box (good idea I think, may try it in my place). Thirdly, by having everything on the department Safered, it gives it a uniform look and makes it Simpler to replenish - if it all has to be protected then it is easier than just picking and choosing.

Not sure about the legality of photocopies...probably isn't and does look poor. But better to try and sell it than just not display it or have it nicked/damaged.

stevieg

0800505555: thats the number for CS in dundee i phoned, is there a number for HO that i could phone?

Constantine

leafton wrote:

Hi,
I think I know where Constantine works. NEVER any r&rs. And its a huge store! Give us some clues!!

Its got a big sign over the door with a T in it.

There is a hard flat surface where cars park just outside the door.

There are a number of wire baskets on wheels spread all over this flat surface.


That should have narrowed it down for y'all....see you in the morning

wlfc1

Constantine wrote:

Re: Photocopied cases.

Couple of reasons its done. One is the item will not fit in a Safer Case - Dr Who Boxset springs to mind but there are others. Secondly, empty cases get stolen as well, which is the same loss as the whole thing as it is impossible to get replacement sleeves. A store would put just the sleeve in a Safer to keep the game/instructions safe in its original box (good idea I think, may try it in my place). Thirdly, by having everything on the department Safered, it gives it a uniform look and makes it Simpler to replenish - if it all has to be protected then it is easier than just picking and choosing.

Not sure about the legality of photocopies...probably isn't and does look poor. But better to try and sell it than just not display it or have it nicked/damaged.

Does your store do this ?

Constantine

sexybunny wrote:

i also agree with the r+rers as we are just shwoing up tesco for all the mistakes that they make. each store only has around about £150 budget each week for overcharges although it virtually always over that in store anyway.

That is not correct. The "budget" is a percentage of sales, not a set sterling amount.