Tesco misprice discussion area part 15

tbw

ncrossland wrote:

I read that Tesco (and probably other supermarkets) are trialling LCD shelf edge labels which would automatically update themselves to the correct price. I reckon these will be commonplace and we'll all look back and laugh at how prices used to be printed on bits of paper! :-)

I was chatting to a Manager in a big IT store today (I was doing an audit and some of his sel prices were scanning higher and he was telling me what a problem it is as their main till database is updated at a different time to the database that the hand held scanners work on). We got on to supermarkets and he mentioned the LCD labelling - he said Morrisons are using it already in selected stores but it only checks that items are in the right place on the shelf - if a customer puts a £50 item back in the wrong place then the price 'follows' it ifyswim. He said the system works on a chip on the product label and thats put on by the manufacturer. Tesco HO would presumably still have to input the correct price details into their central database - so I don't see that the LCD system would stop all misprices given that they are almost certain to make input errors. And OOD errors would still happen wouldn't they ? Or have I misunderstood the whole thing ?

TescoEmployee

MyUserNamesTaken wrote:

Sainsbury's used to focus on Tesco. That is not the case any more, as you've rightfully pointed out. I'm quite happy to watch Sainsbury's over the next few years, as I think its market share will increase consistently and steadily.

As i mentioned i think we will see strong Christmas trding figures from JS this year - But i also believe it will take them a very long time to get their business back on the rails, It has been managed so poorly in the past that it will take time - They are also way behind in terms of growth area's such as Home Shopping (They literally stood by and watched Tesco and Ocado run away with this), Non Food, Stand alone Non Food stores, Clothing etc, I think their biggest mistake though was not getting into the 'top-up' market which have been so successful for Tesco in the Express/Metro formats. But their focus on high quality food will hold them in a good position as they have a grand scope to roll this out nationally unlike Waitrose, They now need to revamp their stores which have been neglected for years - Of my 4 locals JS stores only 1 has had a refit in the past 5 years, On the otherhand my local Asda has had 2 refits and of the 5 Tesco stores - 4 have had refits inbetween 3 Express stores and a Metro popping up.

MyUserNamesTaken

leadhead wrote:

I quite agree, and as i said above....lose the troll image, post constructively, and I will even welcome you, even though we know you will correct misprices....which we dont care about.

It was the attitude that made you unbearable.

I agree with Leadhead here. If you look at other TEs who post here, they post constructive and friendly stuff. TEs are welcome on the thread, as it makes it interesting to see things from both sides. What it comes down to is how the message is delivered (from both sides). If people attack TEs, it's only human nature to attack back, and vice versa. In the past, you have posted some very inflammatory remarks. Today, however, (apart from one post early on), your posts have been friendly and informative, without sarcasm or criticism. If we all post like that, we can get along happily, even if we don't necessarily agree with each other. Constantine and Spa are very good examples to follow. Constantine won't post his personal views on R&R. He will, however, say that his store sticks to the policy no matter what. If it's an overcharge, his store won't fob you off with lies and accusations in order to avoid following the policy. He is critical of the stores who bend the rules, as is Spa. I think most posters appreciate both Spa and Constantine for their honest approach to this thread. There are other TEs who also post who don't go as far as Constantine and Spa, but they still participate in a friendly and informative way. We know Constantine and Spa use the information they see on this thread to make sure prices are correct in their stores. We have no problem with that. There are many on the thread who would be happy if Tesco did actually take action to stop the overcharging.

Carry on as you have been today and you'll find people will respond in a positive way to your contributions to the thread.

Don't be offended by this post, either, as no offence is meant.

TescoEmployee

tbw wrote:

I was chatting to a Manager in a big IT store today (I was doing an audit and some of his sel prices were scanning higher and he was telling me what a problem it is as their main till database is updated at a different time to the database that the hand held scanners work on). We got on to supermarkets and he mentioned the LCD labelling - he said Morrisons are using it already in selected stores but it only checks that items are in the right place on the shelf - if a customer puts a £50 item back in the wrong place then the price 'follows' it ifyswim. He said the system works on a chip on the product label and thats put on by the manufacturer. Tesco HO would presumably still have to input the correct price details into their central database - so I don't see that the LCD system would stop all misprices given that they are almost certain to make input errors. And OOD errors would still happen wouldn't they ? Or have I misunderstood the whole thing ?

That is indeed the problem - It would still be managed centrally the only bonus would be that Managers would have the option of changing prices if there was an error which in turn MIGHT cutdown on r+r's

MyUserNamesTaken

TescoEmployee wrote:

As i mentioned i think we will see strong Christmas trding figures from JS this year - But i also believe it will take them a very long time to get their business back on the rails, It has been managed so poorly in the past that it will take time - They are also way behind in terms of growth area's such as Home Shopping (They literally stood by and watched Tesco and Ocado run away with this), Non Food, Stand alone Non Food stores, Clothing etc, I think their biggest mistake though was not getting into the 'top-up' market which have been so successful for Tesco in the Express/Metro formats. But their focus on high quality food will hold them in a good position as they have a grand scope to roll this out nationally unlike Waitrose, They now need to revamp their stores which have been neglected for years - Of my 4 locals JS stores only 1 has had a refit in the past 5 years, On the otherhand my local Asda has had 2 refits and of the 5 Tesco stores - 4 have had refits inbetween 3 Express stores and a Metro popping up.

The revamping of the stores is already underway. A store I was in last week underwent a major revamp just last month. This is a Sainsbury's flagship store, by the way. Last week, they had the CEO in, this week a Director was in...The result of the revamp has pushed their trading figures through the roof (last week alone, they went £140K over target on trading figures for the week). There are a load more revamps planned for the new year, starting in January. I think, once the revamps are underway, Sainbury's will turn its attention to other areas, such as Home Shopping, etc, etc. The TU departments within the individual stores is one of the areas of focus for revamping, by the way. Ditching the horrible orange colour's going to help, too...

TescoEmployee

I know this isn't the right place to post this but am i able to change my username seeing as we now have a TescoEmployee (Me) and a Tesco Employee:rolleyes:

MyUserNamesTaken

TescoEmployee wrote:

I know this isn't the right place to post this but am i able to change my username seeing as we now have a TescoEmployee (Me) and a Tesco Employee:rolleyes:

Not sure how you do it. I guess you'd have to email Admin to change your username.

BaileyB

Yeah just email admin and explain and they would normally change it.

TescoEmployee

MyUserNamesTaken wrote:

The revamping of the stores is already underway. A store I was in last week underwent a major revamp just last month. This is a Sainsbury's flagship store, by the way. Last week, they had the CEO in, this week a Director was in...The result of the revamp has pushed their trading figures through the roof (last week alone, they went £140K over target on trading figures for the week). There are a load more revamps planned for the new year, starting in January. I think, once the revamps are underway, Sainbury's will turn its attention to other areas, such as Home Shopping, etc, etc. The TU departments within the individual stores is one of the areas of focus for revamping, by the way. Ditching the horrible orange colour's going to help, too...

They seem to be stuck with what to do with their 'Savacentre' stores at the moment though - I know people who work in one that was changed into a standard JS - In it's heyday it was taking 1.6 million pw, that dropped to below 800,000, since the refit its still taking 800,000 (still a good amount) - At the moment the few converted SC stores they have simply do not have a big enough Non Food range to be able to fill them but in turn JS won't part with them as they know Asda or Tesco will snap the sites up.

MyUserNamesTaken

TescoEmployee wrote:

They seem to be stuck with what to do with their 'Savacentre' stores at the moment though - I know people who work in one that was changed into a standard JS - In it's heyday it was taking 1.6 million pw, that dropped to below 800,000, since the refit its still taking 800,000 (still a good amount) - At the moment the few converted SC stores they have simply do not have a big enough Non Food range to be able to fill them but in turn JS won't part with them as they know Asda or Tesco will snap the sites up.

They should have kept Homebase and turned them into Sainsbury's...


The Savacentres are a bit of a problem. You'll find a lot of the stores are far too small in terms of floor space. I think the way forward is for Sainsbury's to start buying up land and build when possible. Follow Tesco's lead here, and build up a massive land bank...