Tesco misprice discussion area part 15

ixi

Hermann wrote:

Have a read through VeryLittleHelps forums !!
This thread in particular ...
http://www.verylittlehelps.com/forum/topic.asp?TOPIC_ID=3424

Notice the figures in the first post ....

I'm sure these people are just following the manual.

I now realise that while we have been joyfull in geting our refunds we are actually stiched up once again by MR T.

We are obviously supposed to be getting the extra refund!!!

You realise this means the Postman may have been diddled out of around £2K cash!! :rolleyes:

That post is by a moderator as well, someone who you would expect to be clued up on things Tesco.

Anyone know what the policy is on staff mistakes? they don't have it taken out of their wages do they?

cannyscot_2

At my Tesco today there were lots of books stickered at 9.96 but scanning at 9.97 I think they would argue a penny does not matter so i did not get any -do they try to say well it is only a penny?

itscheapandiwantit

leadhead wrote:

Give then to charity by all means, but if it will make your circumstances happier by selling/returning them.....do it.

/quote]

All except the Julie Goodyear book obviously

Charities and charity shops get given enough [EMAIL="cr@p"]!!!!!![/EMAIL] that nobody wants already

Could keep it and save on loo roll for a couple of weeks

ginjim

ixi wrote:

That post is by a moderator as well, someone who you would expect to be clued up on things Tesco.

Anyone know what the policy is on staff mistakes? they don't have it taken out of their wages do they?

i doubt it otherwise they'll be working for free if not owe tescos money

poppy10_2

Does Head Office ever send refunds directly to your home? Or do you always have to go to the store to get your refund?

ginjim

poppy10 wrote:

Does Head Office ever send refunds directly to your home? Or do you always have to go to the store to get your refund?

they have been known to send cheques in the past

itscheapandiwantit

cannyscot wrote:

At my Tesco today there were lots of books stickered at 9.96 but scanning at 9.97 I think they would argue a penny does not matter so i did not get any -do they try to say well it is only a penny?

They may try, they try every possible trick to wriggle out of giving you your R&R.

I find the "it's only a penny, but don't you advertise every little helps ?" response works for me

SpudGunner

cannyscot wrote:

At my Tesco today there were lots of books stickered at 9.96 but scanning at 9.97 I think they would argue a penny does not matter so i did not get any -do they try to say well it is only a penny?

they prob will try and argue it but it matters not. It is an overcharge at the end of the day. Go on fill er boots!

itscheapandiwantit

ginjim wrote:

they have been known to send cheques in the past

and hopefully still do, hey mate

kez1234

my thoughts exactly take them back, i just wish i could get a few r nd rs i have had 1 so far but hey its christmas i can wait if i could get what everyone gets like posty,leadhead and the rest i certainly would and wouldn't think twice there is no need to feel guilty, they shouldn't have put the policy there in the first place if they will argue about it and dishonour it, if the cs don't like it then STOP working for them, they are happy to stand in front of the big blue board so the least they should do is abide by it.
sorry for the moan but well done to all who has got 1!!!!!