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Malware HELP!! Tried the sticky
Comments
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Anyone help?Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam0
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Yeah just factory restore it:
edit: oops, wrong link0 -
The computer is not letting me uninstall any programmes and also won't run ccleaner. I think i'll need to erase the hard disk and start again with a fresh windows? Is that your recommendation?
How do i go about that and then putting another copy of windows on?
ThanksHi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam0 -
mercurystar999 wrote: »The computer is not letting me uninstall any programmes and also won't run ccleaner. I think i'll need to erase the hard disk and start again with a fresh windows? Is that your recommendation?
How do i go about that and then putting another copy of windows on?
Thanks
Really sorry about that - somehow I posted the wrong link. Basically you want to format and reinstall, likely using your restore partition. The usual method is ALT F10 when you boot up, but check your manual.0 -
My manual is saying that alt f10 should be the correct keys but it's not working. Ive enabled d2d in bios but still nothing?Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam0
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You'll have to get a system install disk, perhaps from the manufacturer in that case!0
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No cd drive though?Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam0
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Also, i can't really do the alt and f10 thing wrong? I've tried both alt buttons. Would the boot order make any difference?
ThanksHi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam0 -
make and model of pc?
what version of windows 32 or 64 bit?
please clarify, if you boot up in safe mode, and try to run 10 different programs, exactly what happens on screen?
eg run
sfc
rstrui
msconfig
internet explorer
eventvwr
do any programs at all work, and do they all give the same error?!!
> . !!!! ----> .0 -
Its an aspire one netbook. I would presume its 32 bit?
How do i boot up in safe mode?
Out of the programmes listed i only know internet explorer and i don't have that i use firefoxHi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam0
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