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Malware HELP!! Tried the sticky

13567

Comments

  • GunJack
    GunJack Posts: 11,896 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    yes, as per russ' post, you need an .ISO image of one of the boot-scanners from his link. I would try avira first (only take an hour or so to scan) or dr web (detects more including better for rootkits, but can take many hours to scan)

    oops, cross-posted ;)
    ......Gettin' There, Wherever There is......

    I have a dodgy "i" key, so ignore spelling errors due to "i" issues, ...I blame Apple :D
  • closed
    closed Posts: 10,886 Forumite
    SFC work?

    http://support.microsoft.com/kb/929833

    If this started from a battery dying, it's a bit of a jump to assume infection
    !!
    > . !!!! ----> .
  • Its running windows 7, so how do i save them to the desktop if the affected computer can't access the internet?
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  • RussJK
    RussJK Posts: 2,359 Forumite
    Its running windows 7, so how do i save them to the desktop if the affected computer can't access the internet?

    USB stick or network.
  • mercurystar999
    mercurystar999 Posts: 889 Forumite
    Now i'm not the most techie person but those two links you sent me just go to some text?
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  • mercurystar999
    mercurystar999 Posts: 889 Forumite
    Do i go to both links, highlight the text, copy to a usb stick and then put them on the computer? Where do i put them?
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  • RussJK
    RussJK Posts: 2,359 Forumite
    Right click on them, and save them to your desktop. Alternatively, go to this page:
    http://www.winhelponline.com/blog/file-asso-fixes-for-windows-7/

    and download the COM and EXE ones yourself, and unzip them yourself. Copy those over to the affected computer, and right click on one file and select
    'merge', then do the same for the other file.
  • mercurystar999
    mercurystar999 Posts: 889 Forumite
    When i select merge i have the file system error message.
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  • RussJK
    RussJK Posts: 2,359 Forumite
    Then try the other methods already described, such as a bootable antivirus as in post 18 (http://forum.moneysavingexpert.com/showpost.php?p=43283168&postcount=18) or the Windows 7 recovery disc mentioned in post 21.
  • So i have downloaded the rescue system and also unetbootin and have copied them to the usb stick.

    Restarted the computer with the usb stick in and then pressed f2. I then put the usb drive at the top of the list to boot from and then saved changes.

    The computer then starts to boot and then says error check cable connection

    PXE E63 Error while initialising the nic

    PXE M0F Exiting intel PXE ROM

    Any ideas?
    Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
This discussion has been closed.
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