MSE News: Tesco weakens Price Check guarantee again

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  • jayok
    jayok Posts: 753 Forumite
    You have a very strange idea of fraud if you think that
  • arthur_dent_2
    arthur_dent_2 Posts: 1,913 Forumite
    Yes I think some people took advantage a little. However Tesco take pride in charging double for products and then putting them on buy one get one free.

    Tesco are routinely trying to make the customer buy false bogofs and displays are targeted at selling as much as they can to the customer. Whilst this sounds fair, they are a business after all, in reality it is taking advantage of certain wording and offers to target more profitable lines.

    I had a nice few weeks from this and got products I could not usually afford. I will miss the vouchers. After my remaining ones are used I shall not go back to Tesco. It is further away, the staff are rude, we have to go through a very busy one way system to get to it and lastly because a main shop at Asda or Morrisons with top ups from Heron are almost certainly cheaper.

    RIP DTD.
    Loving the dtd thread. x
  • spaceboy
    spaceboy Posts: 1,926 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    No need to shop at Tesco any more then...
  • milfhunter wrote: »
    It's called playing the system, you know, using tax "avoidance" loppholes (rather than evasion, which is illegal) just like how people were gaming the tesco discounts for their own advantage? Or is it one rule for you, and one for them... ;)


    What I do not understand is how do Tesco, Asda, Morrissons, Sainsburys etc, all claim to be the cheapest, and cheaper than ever before, yet every year they announce higher and higher profits? Somebody somewhere is lying, and somebody somewhere is falling for marketing spin.

    And who will win the race to the bottom to be cheapest? And at what cost will that be? How many british farms and producers will go under due to price pressure from these big supermarkets? How much extra CO2 will be used transporting cheap products from abroad to fuel our incessant hunger for a bargain?

    What happens if one of the supermarket steps out of this race to be cheapest? It's already well known and has been said on here that Tesco treat their staff badly, will we the paying customers expect their staff to take pay cuts to enable us to seek out more bargains?

    So many questions, but i doubt the majority would even understand - as long as they get "cheap" deals, They're alright Jack.

    I think that treating supermarket staff badly isn't confined to Tesco. I did part-time shelf stacking at Safeway some years ago. After 6 months I told them to shove it - and that's the polite version.
    Tesco, along with some other supermarkets, have reached the (IMO) where they are starting to themselves in the foot. In the race to cut costs, the advent of the self service till has accelerated in my area. There is an Asda, two Sainsburys, and a Tesco within two miles of where I live. The Asda and the Tesco are 24/7 opening - presumably because there is a major international airport on my doorstep and a higher than usual proportion of shift workers. Although a staff member will be around, sorting out up to six tills, when things are reasonably busy, at night, there is often no-one anywhere near them. In frustration, I have left a number of baskets of shopping at these tills when something goes wrong with them. I'll be damned if I'm walking around the store trying to find the person who can fix the till for me. I hate those damned things. The last time one of these things let me down it was about 1 AM. I scanned about a dozen items but it wouldn't let me pay. The desire to smash the screen through the nearest wall was very strong - my fatigue level didn't help. I settled for questioning its parentage. I do wonder how many sales these stores have lost as I'm sure I'm not the only one who walks away from these damned things in preference to breaking them. I also wonder how many fridge or freezer products get ruined if they don't notice them in time.
    I suppose it's fortunate that self service petrol pumps were the norm before I became a driver. Can't have garages getting blown up, can we? :)
    The irony is that some companies determine staffing levels by turnover.

    OK so the above is a bit tongue in cheek but I seriously hate those machines. Their desire to save money could actually end up costing them.

    I really would like to be on that TV programme called "Grumpy Old Men" :D
  • geordie_joe
    geordie_joe Posts: 9,112 Forumite
    1,000 Posts Combo Breaker
    However Tesco take pride in charging double for products and then putting them on buy one get one free.

    It's not just tesco, it's all of them.

    It's not that long ago that I was complaining the Morrisons had a certain brand of pasta shapes on a half price offer, 54p instead of £1.16.

    Two or three weeks after the offer ended they had exactly the same offer again, but this time the pasta was reduced from £2.16 to £1.08.
  • dobsoncrew
    dobsoncrew Posts: 123 Forumite
    edited 29 April 2011 at 7:50PM
    kevin_M wrote: »
    "Some people have misused the scheme to cash in," a Tesco spokesman said.

    An Asda spokesman said: "Clearly they found it hard to make a promise they could not keep."

    Very Very True, ASDA has not changed theirs, Shame on you Tesco's. Well it's back to Morrison's, ASDA & Sainsbury's for me as I save between 5% & 10% at them
  • Anon
    Anon Posts: 14,561 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    ... So have MSE or other media challenged them on the short notice given to consumers? Changing t&cs is within their rights, but changing them while still advertising DTD and while people are still shopping and not aware of the change isn't really on?

    Anon
  • cymru47
    cymru47 Posts: 84 Forumite
    Can anyone let me know about items purchased before the 12 noon cut off period. As we were actually purchasing items under the DTD terms, surely Tesco would have to pay DTD even if you entered the receipt after the 12 noon deadline. Otherwise, are they not breaching their own terms and conditions or code of conduct, can someone with a brain please help and also can you give me the email of phillip clarke, as firstly I would like to complain about that, and secondly, I was going to thank him for the DTD :rotfl: thanks
    Expect nothing and you wont be disappointed
  • Anon
    Anon Posts: 14,561 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    cymru47 wrote: »
    Can anyone let me know about items purchased before the 12 noon cut off period. As we were actually purchasing items under the DTD terms, surely Tesco would have to pay DTD even if you entered the receipt after the 12 noon deadline. Otherwise, are they not breaching their own terms and conditions or code of conduct, can someone with a brain please help and also can you give me the email of phillip clarke, as firstly I would like to complain about that, and secondly, I was going to thank him for the DTD :rotfl: thanks

    Their current position is that receipts had to be entered before 12 noon to get DTD. However, on the Part 6 thread some believe that Tesco are breaching consumer protection law as some people bought believing they had the Price Check guarantee. As it was also still being advertised on tv the day before, and some stores STILL have DTD promotion material displayed, then there is hope that they will at least honour purchases made before 12. Apparently they had to backtrack when they changed from £100 to £20 limit.

    Anon
  • akh43
    akh43 Posts: 1,595 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    jizadine wrote: »
    r you could go and buy it from Netto for £4.49 :D

    Don't Asda now own Netto? Sure I read this somewhere.
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