Quick questions on Consumer Rights

ParryStGermain

Hi, I bought some shoes from my local Treds shop on Wednesday 1st Feb. Key points:
*When I went in to the store, as normal I asked for a size 9 in the shoe type I wanted.
*I was in a rush and quickly tried one on.
*I wore them on the 1st Feb whilst travelling to London and on the Underground, they battered my feet.
*Today, 5 days after purchase I've noted they're a size 42 on the sole of the shoe, which equates to a UK size 8. I've worn them once - my feet are still sore.
*The Shoebox says they're a size 9 (I still have receipts too)
*I took them back to the shop today, they said as I tried one on (yes I know menthioning this was an error) and they don't offer a feet measureing service there's nothing they can do. I questioed this on the above facts and the attendant then said I need to go back and see the manager tomorrow.

Even with the above, is there anything else I can go armed with to back up my case to exchange for a size 9 pair of shoes?

Thanks in advance

wealdroam

ParryStGermain wrote: »

Hi, I bought some shoes from my local Treds shop on Wednesday 1st Feb. Key points:
*When I went in to the store, as normal I asked for a size 9 in the shoe type I wanted.
*I was in a rush and quickly tried one on.
*I wore them on the 1st Feb whilst travelling to London and on the Underground, they battered my feet.
*Today, 5 days after purchase I've noted they're a size 42 on the sole of the shoe, which equates to a UK size 8. I've worn them once - my feet are still sore.
*The Shoebox says they're a size 9 (I still have receipts too)
*I took them back to the shop today, they said as I tried one on (yes I know menthioning this was an error) and they don't offer a feet measureing service there's nothing they can do. I questioed this on the above facts and the attendant then said I need to go back and see the manager tomorrow.

Even with the above, is there anything else I can go armed with to back up my case to exchange for a size 9 pair of shoes?

Thanks in advance

Whether the box, shoes or receipt say size 8, size 9 or size 42 is not that important. It is only a guide... like dress sizes.
The important thing is that you tried one of them on (you know you should've tried both) and decided to buy them based on your inspection.

You have bought the wrong size.
The shop can no longer sell them as new, so I think you are stuck with them.

Are they the type of shoe that will fit better after further use?

ParryStGermain

wealdroam wrote: »

Whether the box, shoes or receipt say size 8, size 9 or size 42 is not that important. It is only a guide... like dress sizes.
The important thing is that you tried one of them on (you know you should've tried both) and decided to buy them based on your inspection.

You have bought the wrong size.
The shop can no longer sell them as new, so I think you are stuck with them.

Are they the type of shoe that will fit better after further use?

I don't know whether they'll fit better after wearing them for a while. I imagine it'd painful finding out

Thanks for the reply. I'll give it a go tomorrow and hopefully the attendant hasn't mentioned to the manager that I tried one on.

ryedaledigger

Hi Peoples
I am having problems with a Sharp Combi Oven I purchased in April last year. In November I had to send it off to be repaired 4 items were replaced then in December again it went faulty and started smoking again I sent it in but they replaced 2 items that were worn out but returned the oven with the burnt area not repaired. I asked Littlewoods to help me with getting this sorted, thats who I bought it from, no help so I contacted Sharp help desk they said that we had not used the oven correctly and not cleaned it that is why it was burnt. But the photos I asked for proof were off a differant oven. Were do I stand on getting my money back and what do you advise me to do next. I dont want this oven back as I am now worried it could blow up. Cheers

dexter-boy

Hi,

I entered a race that had to be postponed due to the snow last week. I cannot run on the new date. The organisers have offered to defer my place until next year but I won't be in the country in 2013.

Do they have the right not to gie me a refund? I paid the money to race on Sun 5th Feb and they cancelled the race! Surely the reason for the cancellation shouldn't affect me?

Thanks for any help!

Dex

Valli

dexter-boy wrote: »

Hi,

I entered a race that had to be postponed due to the snow last week. I cannot run on the new date. The organisers have offered to defer my place until next year but I won't be in the country in 2013.

Do they have the right not to gie me a refund? I paid the money to race on Sun 5th Feb and they cancelled the race! Surely the reason for the cancellation shouldn't affect me?

Thanks for any help!

Dex

I know there's something about timed events somewhere...

here is some information about concerts...


and here, too

So my take on it is this. You booked an event ticket for a certain date. The event was cancelled by the organisers and rescheduled. You cannot make the rescheduled date; moreover a specified date in the future is no use to you as you won't be available to attend. Therefore you write to them requesting a refund. They cancelled the event, not you (see Directgov link;))

dexter-boy

Valli wrote: »

I know there's something about timed events somewhere...

here is some information about concerts...


and here, too

So my take on it is this. You booked an event ticket for a certain date. The event was cancelled by the organisers and rescheduled. You cannot make the rescheduled date; moreover a specified date in the future is no use to you as you won't be available to attend. Therefore you write to them requesting a refund. They cancelled the event, not you (see Directgov link;))

Thank you very much for this advice. I have emailed the organisers and will report back when I get a response.

Many thanks,

Dex

sfisher39

Briefly my problem iis that DFS delivered some furniture tis week and caused minor damage to a door frame and closure

A small piece of wallpaper was also ripped and was very unhappy as the delivery person stuck it back with super glue which did not last

Also he store sales person insisted that they would take away the old furniture and was with other family members who witnessed the conversation

However the delivery people declined o do this and is now left in the garden and have no suitable means of transport for it's removal

What can I claim for and do I have any form of legal redress if the company is unwilling to return my property to the condition that it was in prior to their arrival

Please send reply also to [EMAIL="sfisher39@HOTMAIL.COM"]sfisher39@HOTMAIL.COM [/EMAIL]

Valli

I strongly suggest you remove your email address from your post. (Probably against forum rules anyway).

Did you draw the attention of the delivery men to the damage they had caused at the time and if so what was said?

Did you have written confirmation of the promise to remove old furniture?

McKneff

Ring Sue Ryder Care, they may be able to sell the furtiture in their charity shop