Unable to boot into Vista

Laura_Browne

stilltheone wrote: »

Did you choose 'Remove Selected' and then reboot at the end of the Malwarebytes scan?

Did you run ChkDsk?

yes,

ChkDsk didnt do anything, and I removed the selected and then reran malwarebytes when it started up again just to be safe (second time found nothing)

but still doesnt shut down properly and having install issues. you said something about SP2 vista updates, how do I check this has been done????

Laura_Browne

Ok. So I? Restart the entire erecovery process?

stilltheone

Laura_Browne wrote: »

yes,

ChkDsk didnt do anything, and I removed the selected and then reran malwarebytes when it started up again just to be safe (second time found nothing)

but still doesnt shut down properly and having install issues. you said something about SP2 vista updates, how do I check this has been done????

It hasn't. Yes, you can re-start it if you wish and it doesn't take long. Though check first to see if Windows Updates will work for you.

Windows 6.0.6001 Service Pack 1
Internet Explorer 7.0.6001.18000

That would show 2 and 9 respectively if updated. Strange that you have an infection so soon after a Factory Restore. You should really go straight to Windows Updates and nowhere else, until all of the Updates have been installed.

Keep a CD or USB drive with important utilities so that you don't have to surf the web to find them once connected.

So what did ChkDsk report. No damaged sectors?

Laura_Browne

Right so if I got back to erecovery. Unplug the net. Get comodo, avira etc from somewhere else on disc and instal them after updating windowd then we might be somewhere?

stilltheone

Laura_Browne wrote: »

Right so if I got back to erecovery. Unplug the net. Get comodo, avira etc from somewhere else on disc and instal them after updating windowd then we might be somewhere?

Try Windows Updates now.

Laura_Browne

Yeah nothing. Just reset the computer after scanning for a while. Didn't shut down properly tho. Got that blue screen with something about internal power failure

stilltheone

Does the ACER give you the possibility to burn optical disc images of the Recovery Partition?

If so, you should do that. Then perhaps we can try a new OS.

Laura_Browne

On the erecovery? No. If its somewhere else then tell and ill look

Laura_Browne

this is the blue screen error I keep getting. Nothing to do with the HD huh??

nevermind, cant install windows updates, when searching for updates it says it cant find them or gets some error or another (numbers) not always the same.

*sigh*

link to the picture also http://i1114.photobucket.com/albums/k536/Jellybean_Browne/IMG-20110501-00198-1.jpg

Laura_Browne

no, i couldn't get it out.(the bit i was trying to pull) (and im not 100% sure which bit it is, so didnt just wanna pull stuff.)