Sooner Royal Mail goes bust the better

a1054966

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dmg24

Next time you send a letter, post it here first. Your letter is far too long and rambley. The best you'll get from that is a book of first class stamps.

a1054966

Like I said, I don't expect to get anything, not even a reply. Just Google for Royal Mail complaint and see what you get. They are going under because they are useless, from top to bottom.

DCFC79

I dont have a problem with them, in fact its a top notch service, the post lady is pleasent so what more can i ask for,

it may not be perfect everytime (is any business perfect 100% all the time)

PZH

I have sent two parcels over the weekend - both have been delivered perfectly.

I have, in the past, received cards through the door - I called the number on the card and the package was redelivered.

My postman is always happy to help when he can and always does his best to get post and parcels delivered (Even in the extremely bad snow over Christmas)


I sent a small padded envelope to Thailand and it was delivered in 4 days :-)

Personally, I think the Post Office provide a very good service.

a1054966

Well, Googling for "complain royal mail -royalmail.com" yields 5,290,000 results, including, right at the top "Customers no longer bother to complain in the face of Royal Mail" from telegraph.co.uk and "Royal Mail 'sorry we missed you' card complaints up 25%" from the BBC.

I don't think I'm alone in this. Their whole attitude stinks. You can't even -find- a link to complain to them on their web site. Their staff just laughs at you when you phone them.

But then, this is good service in this country now isn't it.

dmg24

a1054966 wrote: »

Well, Googling for "complain royal mail -royalmail.com" yields 5,290,000 results, including, right at the top "Customers no longer bother to complain in the face of Royal Mail" from telegraph.co.uk and "Royal Mail 'sorry we missed you' card complaints up 25%" from the BBC.

I don't think I'm alone in this. Their whole attitude stinks. You can't even -find- a link to complain to them on their web site. Their staff just laughs at you when you phone them.

But then, this is good service in this country now isn't it.

Googling Dean Gaffney Complaints brings up over 300,000 results ... Should I be worried about the future of Eastenders?

It took me thirty seconds to find their complaints process. Are you sure that you looked?

a1054966

dmg24 wrote: »

Googling Dean Gaffney Complaints brings up over 300,000 results ... Should I be worried about the future of Eastenders?

Same old dissmisive attitude you get all thru this country nowadays. Who cares about some dumb soap opera? 5 million+ complaints about one of the backbone services in this country should matter to you.

dmg24 wrote: »

It took me thirty seconds to find their complaints process. Are you sure that you looked?

No, what you found was a description of their complaints process. Now be a good little boy and go find the form that lets you submit a complaint.

dmg24

a1054966 wrote: »

Same old dissmisive attitude you get all thru this country nowadays. Who cares about some dumb soap opera? 5 million+ complaints about one of the backbone services in this country should matter to you.



No, what you found was a description of their complaints process. Now be a good little boy and go find the form that lets you submit a complaint.

The biggest problem that you have in complaining is your attitude. You have displayed it in your letter and you continue to display it in your posts. No one will take you seriously if you act in this way.

Who cares about some dumb soap opera? According to Google, 320,000 people do. Or does it really mean that any Google search will have countless duplicate searches, and hence your original assertion regarding the number of RM complaints on the internet is nonsense.

The form to send a complaint is here. You've really not done your research have you? :rotfl:

Equaliser123

a1054966 wrote: »

Well, Googling for "complain royal mail -royalmail.com" yields 5,290,000 results, including, right at the top "Customers no longer bother to complain in the face of Royal Mail" from telegraph.co.uk and "Royal Mail 'sorry we missed you' card complaints up 25%" from the BBC.

Googling "Royal Mail great service" reveals 51,800,000 - more than 10 times your figure.

a1054966

dmg24 wrote: »

The biggest problem that you have in complaining is your attitude. You have displayed it in your letter and you continue to display it in your posts. No one will take you seriously if you act in this way.

Being annoyed you mean? Heaven forbid! Life's just a rosy joke isn't it? Well, when your medication is stuck in a post office that you can't get to, and you phone them and they laugh at you, see if you remain calm.

dmg24 wrote: »

Who cares about some dumb soap opera? According to Google, 320,000 people do. Or does it really mean that any Google search will have countless duplicate searches, and hence your original assertion regarding the number of RM complaints on the internet is nonsense.

Yes, it's all unrelated. In fact, everyone cares more about eastenders than the post offfice. It's not the amount, although the relative amount does tell you something, but where they go to, which is why I mentioned the telegraph and bbc articles. But then, they don't count either do they? Maybe if someone in eastenders mentions it you'll take notice.

dmg24 wrote: »

The form to send a complaint is here. You've really not done your research have you?

Jeez. Once again, you have the wrong link. Let me spell it out in english. Go to their site, and click around and get yourself to a form (a white box you can type in) that allows you to make a complaint. To underline it: what you have given is a list, none of which are to make a complaint. Their list (and the next page) just send you in circles, and are designed that way so that you just give up and don't complain. It's hardly an original idea.

'You've really not done your research have you?'