Annoyed Student in need of my £50 back!! HELP

pulliptears

DCFC79 wrote: »

about same amount of time for me as well,

interesting to know what this special law is

Hmmm, my boss wasn't your boss too was he? Tall, lied a lot, claimed to have been in the SAS and still licensed to carry a gun as a civilian in case they needed him in an emergency .....
(not even making that up either....)

arcon5

kajstring24 wrote: »

As for those of you !!!!!ing because a 'poor student' spent £50 on a dress. Now, I would agree. However, the moment my loan went in I went on a shopping spree and spent the rest of the day in the pub. Could I afford it? Not really, but if I didn't enjoy my life as a student then, I'd not have another opportunity. I stand by that more now since getting a full time job and generally becoming a very dull person. There's no shame in spending money unnecessarily, it's how you learn from it that counts.

Totally agree. You can either learn from your mistake and be more prudent with money in the future, or go on a forum moaning you are poor, have spent loads of money on a garmut of clothing and whining because the business won't give you your money back, clearly with no knowledge of consumer rights

Zandoni

arcon5 wrote: »

Totally agree. You can either learn from your mistake and be more prudent with money in the future, or go on a forum moaning you are poor, have spent loads of money on a garmut of clothing and whining because the business won't give you your money back, clearly with no knowledge of consumer rights

Don't worry the OP has already been bullied away, your last insult wasn't needed.

Why don't you stand outside your local university and tell the students in the flesh to be more prudent.

POPPYOSCAR

Zandoni wrote: »

Don't worry the OP has already been bullied away, your last insult wasn't needed.

Why don't you stand outside your local university and tell the students in the flesh to be more prudent.

I agree.

I am not a student. I have money and would not spend £50 on a dress for myself but that is my personal choice.If she chooses to spend £10,50,100
that is entirely up to her.She may have decided to go without other things in order to do this, it may be for a special occasion or perhaps she would rather have just this one dress than two cheaper ones, who knows and what does it matter.

Pollycat

POPPYOSCAR wrote: »

I agree.

I am not a student. I have money and would not spend £50 on a dress for myself but that is my personal choice.If she chooses to spend £10,50,100
that is entirely up to her.She may have decided to go without other things in order to do this, it may be for a special occasion or perhaps she would rather have just this one dress than two cheaper ones, who knows and what does it matter.

It doesn't matter.
I agree that it's the OP's choice to spend her money on whatever she wishes.
But, it was she who mentioned the (totally irrelevant imho) fact she was a 'struggling student' and an 'annoyed student' - thereby giving some posters ammunition to 'have a go'.

She has been given some advice on her rights and a number of people have pointed out that how the store she works in deals with returns/refunds without receipt has no bearing whatsoever on how River Island does.

I hope she has been reading the replies she's received and either accepts that an exchange is a good deal for her in the circumstances or contacts RI Customer Services and appeals to their better nature (assming they have one!) rather than insisting or demanding that she is refunded.

pmduk

There's also the point that the OP says she needs the £50. However she didn't need it when she bought the dress! I spend money on things that other people might not agree with, but having spent the money I don't complain that I'm now broke.

Pollycat

pmduk wrote: »

There's also the point that the OP says she needs the £50. However she didn't need it when she bought the dress! I spend money on things that other people might not agree with, but having spent the money I don't complain that I'm now broke.

The OP has only made the one post.
I can't see where the OP says she NEEDS the money.
She does, however, make the point that £50 is a lot of money - but that's not the same as 'needing' the money.
I can't see where she says she's broke either.

But (imho) I don't think it matters whether she needs the money, whether she's broke or if anyone thinks that, as a student, she shouldn't have spent £50.00 on a dress.

Surely the key point is what her legal rights are?

*ella* wrote: »

Last weekend I purchased a dress from River Island for £49.99 using my debit card, when I brought it home to try it on I wasn't keen and decided I would be taking it back to get a refund. However I couldn't find the receipt anywere and don't know whether I have thrown it out with the bag or have missplaced it. I understand that receipts are proof of purchase as I work in a retail store myself, however I do know in the store I work at they will take a debit card statement as proof of purchase.
So I went to a River Island store yesterday with my bank statment to try and get my refund as £50 is a lot of money for a struggling student and to keep something that I don't like or be pressured into buying something else in replace of the dress isn't fair. At the store they told me that my bank statement wouldn't be proof of purchase and after speaking to a "manager" they told me that I would only be able to exchange. I wasn't happy with the decision and have taken the number for customer services to take this further, but because it was a weekend they weren't open. I just wanted to see if anyone had an suggestions or could help me before I contact customer services tomorrow.
Thanks
Annoyed student

wealdroam

Pollycat wrote: »

Surely the key point is what her legal rights are?

And that question was answered in post #3.
Within twenty minutes of the original post.

:beer:

fluffnutter

wealdroam wrote: »

And that question was answered in post #3.
Within twenty minutes of the original post.

:beer:

Yeah, so now it's just about having a pop at the OP and posting rubbish :cool:

Pollycat

wealdroam wrote: »

And that question was answered in post #3.
Within twenty minutes of the original post.

:beer:

I know that - that is why I said (in my post before the one you picked my quote from):

Pollycat wrote: »

She has been given some advice on her rights and a number of people have pointed out that how the store she works in deals with returns/refunds without receipt has no bearing whatsoever on how River Island does.

I hope she has been reading the replies she's received and either accepts that an exchange is a good deal for her in the circumstances or contacts RI Customer Services and appeals to their better nature (assming they have one!) rather than insisting or demanding that she is refunded.