Annoyed Student in need of my £50 back!! HELP

fluffnutter

melancholly wrote: »

when someone posts saying that they're a poor student and they need this £50 urgently and it's all just sooooooooo unfair (ok, so i'm paraphrasing a lot!), then it makes sense that people will pass judgement on the initial purchase. had they said they simply bought something that didn't fit and couldn't get a refund, the tone of the responses would have been very different.

I do agree with this. I appreciate this might sound unsympathetic but I respond far better to a post which merely asks for unemotional consumer advice than one which begins 'My elderly mother...' or 'And to make matter worse, I'm ill...', or 'I'm don't have much money to start with...'. I know it makes things worse for people from a personal perspective, and for that I do sympathise, but it doesn't actually change the law, does it...?

DCFC79

Zandoni wrote: »

Your so called one post wonders, stay that way because of the gang culture on this site.

You all like to play at lawyers and state the law constantly. Most stores give better terms than SOGA, and many allow exchanges for any reason with valid proof of purchase.

So lay off the OP and try to help people properly and stop abusing people just because they are students.

what gang culture, its a myth,

i agree some people can go a bit ott about stuff,

pulliptears

Awwww 3 pages and I still don't know what "Valerie's special law" is. Devastated because I worked in retail for ten years and I think my bosses must have been keeping secrets from me

DCFC79

pulliptears wrote: »

Awwww 3 pages and I still don't know what "Valerie's special law" is. Devastated because I worked in retail for ten years and I think my bosses must have been keeping secrets from me

about same amount of time for me as well,

interesting to know what this special law is

pmduk

Zandoni wrote: »

Of course she is entitled to a refund, the store has at least a 14 day exchange policy. The only stumbling block is proof of purchase and I'm sure you know the law on that one. :p

Nobody has an entitlement to a refund solely on the basis they change their mind. A store may choose to give an additional period within which they may exchange or refund, but as that is outside SOGA, they are entitled to add any restrictions they wish, eg refunds only offered if you bring all four grandparents with you on the 1st of the month. or the original receipt.

Zandoni

pmduk wrote: »

Nobody has an entitlement to a refund solely on the basis they change their mind. A store may choose to give an additional period within which they may exchange or refund, but as that is outside SOGA, they are entitled to add any restrictions they wish, eg refunds only offered if you bring all four grandparents with you on the 1st of the month. or the original receipt.

Again I accept that, but in this case the OP has lost the receipt so it's worth ringing the Head Office and see if they will accept a bank statement.

If she had a receipt then she would be entitled to a refund in that particular store and many others. Whether it's a change of mind or because she had trgically lost all of her grandparents on a sponsored Everest climb.

gordikin

She doesn't have the receipt though...even if she turned up with 4 freeze dried GP's she'd not be entitled to a refund...I'd give her one (oh err missus) for trying!

Money_User

Zandoni wrote: »

Your so called one post wonders, stay that way because of the gang culture on this site.

If think it's more to do with what the op's often write. For example theres a thread on here where someones lost 60p and has so far contacted the CEO of the company, Consumer Direct, Trading Standards, the Police & the Equality and Human Rights Commision.

kajstring24

dmg24 wrote: »

What help do you offer Zandoni? The majority of posts on this thread are constructive and helpful, sadly yours offers nothing ...

It's more constructive than people telling the OP not to be so slack with her money and then suggesting she is stupid/one post wonder.

It offers something in that it is actually 100% spot on about a lot of the posters on this website. The OP asked for advice, not a hoard of derogatory and patronising comments.

As for those of you !!!!!ing because a 'poor student' spent £50 on a dress. Now, I would agree. However, the moment my loan went in I went on a shopping spree and spent the rest of the day in the pub. Could I afford it? Not really, but if I didn't enjoy my life as a student then, I'd not have another opportunity. I stand by that more now since getting a full time job and generally becoming a very dull person. There's no shame in spending money unnecessarily, it's how you learn from it that counts.

gordikin

...and strangely are still not happy! Rumour has it a may be a whole £1 though and pushed in the dangerous mid back!