help and advice needed please...

liannee22

Update! she did not answer her phone, i called 3 times it went to answer phone 1st time and i left a message then i called back twice 1/2 hour later and she hung up on me, ive filled a dispute with paypal and escaleted it to a claim and she disputed it straight away :mad: paypal are now investigating it!!!! how on earth can she dispute it?? she sent me a coat!!!

iamana1ias

liannee22 wrote: »

Update! she did not answer her phone, i called 3 times it went to answer phone 1st time and i left a message then i called back twice 1/2 hour later and she hung up on me, ive filled a dispute with paypal and escaleted it to a claim and she disputed it straight away :mad: paypal are now investigating it!!!! how on earth can she dispute it?? she sent me a coat!!!

But she'll win because she sent it tracked

TUS

If you have all her details, small claims court is an option. Depends how far you wish to push it. Speak to Paypal on the phone though and explain you have supporting evidence that the item was not as described. The fact it has been signed for is not relevant as your dispute isn't that the parcel didn't arrive, it's that it is not as described.

Bottom line - always deal via ebay.

pulliptears

liannee22 wrote: »

Update! she did not answer her phone, i called 3 times it went to answer phone 1st time and i left a message then i called back twice 1/2 hour later and she hung up on me, ive filled a dispute with paypal and escaleted it to a claim and she disputed it straight away :mad: paypal are now investigating it!!!! how on earth can she dispute it?? she sent me a coat!!!

what dispute have filed? item not as described I hope? If so then seller will have to refund upon you returning the coat (fully tracked of course).
Did you keep the packaging? Was her return address on etc?

theonlywayisup

iamana1ias wrote: »

But she'll win because she sent it tracked

Slow down.

She sent a coat, the coat is not the item the op bought. The op must send the coat back via special delivery, not recorded, add the tracking and the op will get her money back. The coat is snad. The op will win.

fishingcinema

Have just sent a message through the ended listing to ask if the phone is still avalible and will it be relisted, see what happens ??

Sagz_2

If you google the phone number from ebay the phone is/was on Gumtree - just having trouble tracking down the actual listing as I've not used Gumtree before.

krazycatlady_2

I really hope you can get this sorted out OP, can't believe the cheek of this woman!

Sagz wrote: »

If you google the phone number from ebay the phone is/was on Gumtree - just having trouble tracking down the actual listing as I've not used Gumtree before.

http://webcache.googleusercontent.com/search?q=cache:GtZDw_2-q7MJ:www.gumtree.com/p/for-sale/apple-iphone-3gs-32gb-black-boxed-charger/77463010+07584416998&cd=2&hl=en&ct=clnk&gl=uk&source=www.google.co.uk

As far as I can see it's not a live advert though.

Sagz_2

krazycatlady wrote: »

I really hope you can get this sorted out OP, can't believe the cheek of this woman!




http://webcache.googleusercontent.com/search?q=cache:GtZDw_2-q7MJ:www.gumtree.com/p/for-sale/apple-iphone-3gs-32gb-black-boxed-charger/77463010+07584416998&cd=2&hl=en&ct=clnk&gl=uk&source=www.google.co.uk

As far as I can see it's not a live advert though.

Goggle says " It is a snapshot of the page as it appeared on 8 Apr 2011 16:15:30 GMT". So she advertised the same sort of phone after the ebay auction had ended.
Is it just me that thinks that's strange?

krazycatlady_2

Sagz wrote: »

Goggle says " It is a snapshot of the page as it appeared on 8 Apr 2011 16:15:30 GMT". So she advertised the same sort of phone after the ebay auction had ended.
Is it just me that thinks that's strange?

Well spotted, the cheeky mare! I can't believe how brazen she is being.