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Ryanair Delay / Cancel Levy !!

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  • lijaloo
    lijaloo Posts: 265 Forumite
    Part of the Furniture Combo Breaker
    malkie76 wrote: »
    Telling you why there are increases in the breakdown of costs is 100% transparent in my opinion.

    Don't like it then chose another carrier or mode of transport.

    So when you buy a tin of beans from the supermarket, do you expect to see the cost broken down into raw materials, cost of cooking the beans and sauce, cost of canning, cost of transport, etc or do you just expect to see the final cost of the product?
  • malkie76
    malkie76 Posts: 6,170 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    When something increases in price I want to know why. Particularly for things like petrol, because when you realise where the 'cost' actually is you appreciate that it's isn't the forecourt making all the money. It's almost an identical situation for airline ticket costs.

    Same does go for supermarket produce - where does the actual cost occur, and which body is getting the biggest cut? You don't get a breakdown of the ticket cost for an airline either (ie cost of staff, admin, aircraft maintence etc etc), so your comparison doesn't make your point.

    Alternatively I guess you just pay the asking price and don't question where the money goes?
    Legal team on standby
  • 2sides2everystory
    2sides2everystory Posts: 1,744 Forumite
    edited 3 May 2011 at 10:15PM
    As I stood waiting to board my latest Ryanair flight watching the inbound passengers get off, I had one of my more magnanimous thoughts about them ... Ryanair have single-handedly made European flying much greener per passenger mile. Millions of us carry much less baggage on a typical flight in Europe due to their 'education of the masses' in economic ways. We generally now all travel sensibly lightly before we set foot on a Ryanair plane, don't we?

    However, the downsides to the environment include rather a lot of aircraft flying miles that simply would no have occurred without them enticing so many of us to fly so often. I have totally lost count of my Ryanair flights. I don't do carbon offset - I wonder if morally I should?

    I perhaps have much more than most to thank Ryanair for - more than I can detail here. I had no alternative for some years but to use them to make my life work.

    I could now in fact live my life without them, and indeed have used alternatives for the first time recently but except in a few cases the alternatives are still generally less convenient and more costly.

    I notice Michael himself has made an appearance on our tellies today. I was on the phone when I saw him so I missed what he said but I guess I ought to search for a replay on the net in case it is of import :p - if he's threatening any more of these transparent charges then he might naturally be seeing a bit less of me.

    Noticed the cabin crew were very much on the ball in my latest flight with the junior member at the front taking his inboard seat early to keep an eye on us during taxy and holding the senior guy's harness open for him to slip into effortlessly well before we entered the active runway. Senior cabin guy seemed to be running a tight ship too with his Mars Bar lists all sorted and clipped tidily with no last minute panics. Well done them ;)
  • MarkBargain
    MarkBargain Posts: 1,641 Forumite
    malkie76 wrote: »
    When something increases in price I want to know why. Particularly for things like petrol, because when you realise where the 'cost' actually is you appreciate that it's isn't the forecourt making all the money. It's almost an identical situation for airline ticket costs.

    Same does go for supermarket produce - where does the actual cost occur, and which body is getting the biggest cut? You don't get a breakdown of the ticket cost for an airline either (ie cost of staff, admin, aircraft maintence etc etc), so your comparison doesn't make your point.

    Alternatively I guess you just pay the asking price and don't question where the money goes?

    So malkie76, Why has online check-in increased from £0 to £5 to £6 recently? Is that transparent? Do you believe the cost of online checkin has increased to Ryanair more than, say, fuel? It's nonsense to say this is transparent.
  • MarkBargain
    MarkBargain Posts: 1,641 Forumite

    However, the downsides to the environment include rather a lot of aircraft flying miles that simply would no have occurred without them enticing so many of us to fly so often. I have totally lost count of my Ryanair flights. I don't do carbon offset - I wonder if morally I should?

    Flying damages the environment, so it is great to put something back. I am not sure the carbon offsetting schemes are always that good, but better to gives to a proven environmental charity. Try Sir David Attenborough's World Land Trust (www.worldlandtrust.org). The Woodland Trust is another good one (www.woodlandtrust.org.uk).

    Another worthwhile appeal is the WWF one where Sky TV are matching donations pound-for-pound if you sponsor a jaguar, an acre of rainforest or make a donation: http://rainforestrescue.sky.com/our-partnership-wwf

    Don't forget Gift Aid!
  • malkie76
    malkie76 Posts: 6,170 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    So malkie76, Why has online check-in increased from £0 to £5 to £6 recently? Is that transparent? Do you believe the cost of online checkin has increased to Ryanair more than, say, fuel? It's nonsense to say this is transparent.

    It's 100% transparent. If they increased the ticket price by £6 and didn't tell you why, then that would be hiding something.
    Legal team on standby
  • MarkBargain
    MarkBargain Posts: 1,641 Forumite
    malkie76 wrote: »
    It's 100% transparent. If they increased the ticket price by £6 and didn't tell you why, then that would be hiding something.

    But they have not told us why. Not the real reason anyway. Do you think that the costs to Ryanair of people checking in online has really risen from £0 to £6 over the last year? Card fees have risen from £5 to £6 recently, so do you think Visa etc. are charging 20% more than a year ago? These are just excuses for raising fares without stating it in the headline costs.

    Going back to the delay levy, the EU rules have been the same for years and Ryanair knew this and presumably incorporated it into their fares previously. I don't see why it is a new charge from April 2011. If the EU rules came in 2011 maybe, but they did not.
  • malkie76
    malkie76 Posts: 6,170 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Yes, the online check in process has associated set up and costs and running costs.
    Yes credit and debit card handling costs money both in terms of website, admin, and charges from the credit card company.

    Levy is coming in as a direct result of last years ash cloud.

    It's pretty straight forward stuff. Everyone is doing it, the difference is the RyanAir are being honest about it.

    As always, you have other options other than RyanAir.
    Legal team on standby
  • Louisdf
    Louisdf Posts: 575 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    malkie76 wrote: »
    Yes, the online check in process has associated set up and costs and running costs.
    Yes credit and debit card handling costs money both in terms of website, admin, and charges from the credit card company.

    Levy is coming in as a direct result of last years ash cloud.

    It's pretty straight forward stuff. Everyone is doing it, the difference is the RyanAir are being honest about it.

    As always, you have other options other than RyanAir.

    1) Every single airline which has online check-in (or in Ryanair's case forces upon passengers) has the same fees, yet Ryanair is the only airline which charges people to use this non-optional facility. If anything, Ryanair has SAVED money as they do not need to use paper and ink to print boarding passes like Easyjet/Monarch/BA etc. so why are Ryanair charging people £6 per person/per flight?

    2) Given the amount of debit/credit card transactions Ryanair takes in every day, the costs of taking payments is going to be a fraction compared to a small business on a high street, in the matter of pence (and certainly not £60 for 5 return flights). If the costs were really that excessive, then why does Ryanair not accept payment by bank transfer?
  • DavidHayton
    DavidHayton Posts: 481 Forumite
    Don't bother arguing with Malkie. Not worth the effort.

    I think that he is worried that the OFT will put a stop to Ryanair's drip-pricing antics. The result will be more honest pricing (the price you see is the price you pay), but Malkie may well end up paying more for his flights if he can't get a discount with his prepaid mastercard.

    David
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