Cougar Financial and Capital One - DEBT PASSED TO a dca urgent help please

fermi

Culex wrote: »

There won't be!

You should get the normal automated reply that can be summarised as:

"Thank you for your complaint. We have noted it, but won't be doing anything to help you or investigate the issues you have raised."

Culex

fermi wrote: »

You should get the normal automated reply that can be summarised as:

"Thank you for your complaint. We have noted it, but won't be doing anything to help you or investigate the issues you have raised."

Yes - unless the "hardware maintenance engineer", who replenishes the machine with paper, has also dozed off.

inamess_man

thanks for some more great advice

yes culex i did send the letter about no phone calls e.t.c

if they are still ringing me this time nice week i will send another letter

inamess_man

postal order to be payable to cougar?

cheers

Culex

inamess_man wrote: »

postal order to be payable to cougar?

Yes.

Did you sign the settlement offer letters?

inamess_man

no i didnt

and thanks

inamess_man

and still i wait and again somewhat predictably one phone call mid afternoon

TakingControl

If it makes you feel any better, I have no reply to my CCA request and after asking for communication to be in writing only, I also did send on Friday the harrassment letter. So far I still had an average of 3-5 texts and calls a day :mad:

I think CFS are just ignoring the requests.

Culex

So report them, to Trading Standards and the ICO.

inamess_man

well no news is good news

the first day since they have taken over the debt i havent had one phone call or text

this either means they have written back to me with some good news or more likely they just forgot!