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myfairrlady wrote: »I ordered pink and later black as gifts. Pink was despatched and I received email about black asking me to contact them. When I did, I was told that my order was cancelled (? that thought it was duplication). When I gave them my CC info over phone, I was told that my card reached limit of transacations with tmobile and I cannot use it for another week (I only ordered these two phones). I ended up placing another order for the black phone online, using different card.
Strange!
I did the same as you and re-ordered online using a different card.I Hate Jobsworths!!!0 -
Is the credit automatically added? Thanks.0
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I am off to phone them. It says on their website 'FREE DELIVERY AS STANDARD ON ALL ONLINE ORDERS'.
YEP DELIVERY SHOULD BE FREE, PHONE THEIR CUSTOMER SERVICES0 -
I am loving my new phone. Just scanned lots of things in my kitchen cupboards. I can find out how much they cost after I bought them!0
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They charged me for delivery too but I'll ring them tomorrow because I'm too busy playing.0
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LOL......the customer service credited me back a £1 when I asked her if she would transfer me to websales dept as me ringing them would cost me, as its 0845.
When I phoned websales the said I have not been charged delivery , its their system error that is why it says on despatch note.0 -
How long did it take for your texts to come through after turning it on? I've had mine on for about an hour now but nothings happened yet.
They didn't come. I left it for a couple of hours then rang them using the number on their website. They said it can take up to 24hrs but she put it on for me.0
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