Grattan catalogue printing error - E900 pink bargain!!!

1mmaker

I Got my one for £149.99 but as they said on the phone call they would throw in £50 worth of accessories.

And as they stated everything cam about 3 days ago.

I returned the accessories and it has take the £50 off of my bill, so still ended up with the e900 for £100.

Sorted

bexxie90

I just got two of these one for hubby (phone is red not pink) and one for my neice cost 79.99 each. This is with freemans.

bexxie90

I just got two of these one for hubby (phone is red not pink) and one for my neice cost 79.99 each. This is with freemans.

System

I contacted CS today and the woman was very rude,she told me to p***s off and put the phone down.
I'm disgusted with freeman's and how they have treated me over this problem,after being a loyal and trusted customer for over 10 years freeman's will force me into taking court action,then they can go stuff their catalogue.

liquorice_2

this is a strange one........I recieved the extra pack the other week, charged 24.99 each for them (3). Sent them straight back. 2 days later I get a letter about the phones being out of stock. Then yesterday they turned up and have been invoiced £99.99 each for them.

Was going to send them back, but thought I would see how ebay faired with them.......sold one for £177 & one for £167! gonna give my other half the other one and pocket the profit!

Ended up being an ok deal in the end, for me anyway.

Kal

Ordered mine through Freemans and was delivered yesterday. The problem is I ordered the phone at £99.99 (minus 20% new customer discount), and my on-line account management says I owe £119.99?? Just rang customer services and they said to forward the email (which may take a few days for them to reply) but that I cant return the phone if I break the seal, so I'm pretty much stuck as I cant give the phone as a present anymore. Really annoyed with them:mad:

danio_2

Kal wrote:

Ordered mine through Freemans and was delivered yesterday. The problem is I ordered the phone at £99.99 (minus 20% new customer discount), and my on-line account management says I owe £119.99?? Just rang customer services and they said to forward the email (which may take a few days for them to reply) but that I cant return the phone if I break the seal, so I'm pretty much stuck as I cant give the phone as a present anymore. Really annoyed with them:mad:

You CAN return it if you have broken the seal....Their T&Cs don't even mention the seal

Non-Returnable once installed or connected. Your statutory rights are not affected.

socks_uk

Just wanted to say that my daughter bought one today from the O2 shop in town for £109.99

It was £129.99 but she took in an old Nokia 3110 and they deducted £20 off the bill.

Now she's after selling her Motorola V5 hot pink phone.

Jill

Edit*
You should see how much they are trying to get for them on Ebay!!!

System

Please can any1 help me how to go about sueing freemans in the small claims court for not honouring the order of these samsung E900's.
I did the order on freemans website and i av a letter from freemans stating that i can av these E900 for £80 once they come in stock.
I know they av been in stock at least once since i ordered but freemans won't despatch them to me for £80 each.
What do i sue freemans for and what do i put on the claim for so i don't !!!! up this claim?

danio_2

blowfelt wrote:

Please can any1 help me how to go about sueing freemans in the small claims court for not honouring the order of these samsung E900's.
I did the order on freemans website and i av a letter from freemans stating that i can av these E900 for £80 once they come in stock.
I know they av been in stock at least once since i ordered but freemans won't despatch them to me for £80 each.
What do i sue freemans for and what do i put on the claim for so i don't !!!! up this claim?

You won't get anywhere in suing Freemans, They will have water ight T&Cs to cover misprices etc.

If it were possible to sue over things like this, then Argos would have gone out of business ages ago over their TV Misprice.