NatWest (merged)

ajaxgeezer

Hi everyone,

Please forgive me for being a little lazy, but I think that going through 49 pages of info would give me more questions than answers. The background is that I've had a letter from the Halifax saying they will refund my total charges of £128, and I now want to help my (sceptical 2 months ago) fiancee to get hers from the Natwest, which she estimates to be in the region of a few hundred quid. I remember spotting on this site a few months ago that Natwest took a harder line than most. What I'd like to know is:

a) are Natwest likely to go all the way to defend, and if they do then what is the likely outcome?

b) if we win, by whatever means, are they likely to close her or even OUR accounts? (We have a total of 6 accounts with them, and live together)

any input will be appreciated, thanks.
Martin

Rex_Mundi

ajaxgeezer wrote:

a) are Natwest likely to go all the way to defend, and if they do then what is the likely outcome?

b) if we win, by whatever means, are they likely to close her or even OUR accounts? (We have a total of 6 accounts with them, and live together)

a) They are not very likely to go all the way to a hearing, but you may have to issue a court claim before they pay. Some claims they are paying out immediately. It is pot luck how they approach your claim.

b) This bank don't seem to be closing accounts after reclaiming, but it is always a possibility. They will only close the account you claim from if they do this.

johncolin78

Send Natwest a summons, the offer letter will be in the mail a week after they acknowledge.

lelb72

I have a Natwest account which i no longer use as i was sick and tired of them overcharging me for different things.
My overdraft is over £1000 which i now owe. When i pay it back each month all they do is put the charges back on and i end up going over the overdraft (f you see what i mean) which means me having to fork out almost double what ive payed back already for the next month.

What i want to know is
1/ can i claim these charges back
2/Who do i send the letter for the attention to?

Thanks

lelb72

I have a Natwest account which i no longer use as i was sick and tired of them overcharging me for different things.
My overdraft is over £1000 which i now owe. When i pay it back each month all they do is put the charges back on and i end up going over the overdraft (f you see what i mean) which means me having to fork out almost double what ive payed back already for the next month.

What i want to know is
1/ can i claim these charges back
2/Who do i send the letter for the attention to?

Thanks
:rolleyes:

lelb72

Can someonetell me who i send the claims letter for the attention of at Natwest?

and also when i receive my statements how do i calculate the interest?

THANKS )

Edinburghlass_2

Address thread...

http://forums.moneysavingexpert.com/showthread.html?t=304064

Follow the steps in Martin's article.

Step-by-step Guides: Bank Charges: Reclaim Your Cash | Top New Bank Account Calculator: Charge them interest Template Letters: (right click and save) Ask for charge details |Initial letter | Second letter | Small claims note Get Updates On Important Changes: Free Weekly Money Tip

mercury238

just looking for a reassurance really.....

i received natwests defence and cpr 18 part 2 this morning

am i right in thinking i don't have to do anything with these and just fill in the AQ when it arrives?

Thanks!

Edinburghlass_2

Yes, have a read of this thread while you wait on the AQ.

http://forums.moneysavingexpert.com/showthread.html?t=304064

maffew_2

Yeeeeeeeeeeeaaaaaaahhhhhhhhhhh

got my letter(s) yesterday and today

claimed £2421, got a leter yesterday offering £1063, thought hmmmm might take it but prob push for more, got a SEPARATE letter this morning for other account for £886 so gonna accept £1949 (its basically what I claimed less the interest!