NatWest (merged)

roysal

Thanks Kurt, what would we do without people like you. Am feeling very nervous about this court thing. I consider myself to be reasonably intelligent, but all this legal jargon gets me a bit jittery. At this point I suppose we have to be exact in everything we do, otherwise we can lose on a technicality, but tomorrow when I am less tired I am going to read and disect what they have sent me and hopefully will be able to make more sense of it.

leia_2

My husband and i are both in the process of reclaiming from Natwest.My husband is reclaiming £4500. and i myself £2500.
I have got to the stage of going ahead with court proceedings, whilst my husband was offered a "GOODWILL GESTURE" of £4052. without taking it to court.

Stephen_Leak

Did he accept the offer?

margymuggins

ripski wrote: »

I can only give my experience of Nat West which has been total non response and to be ignored . I have adhered to Martin's templates and guidance re timetables Nat West initially sent my statements promptly then nothing I have tried tel the numbers quoted on this site to no avail Eithe rput on hold or engaged for 20 mins plus andI have given up . E mail was no better either . I started my MCOl claim in April and if you have the money then I would advise this. Nat West acknowlwedged this but thereafter nothing - No settlement offer either. They said that they intended to defend and I now have 24 hrs left before pressing the " Judgment button" I am feeling vulnerable and jittery and I expect that they will submit there defense tomorrow However I have nothing to lose and am ploughing on as per Martin advice I am worried thtaI am the one who will get nothing or have to defend .
One thing that has become apparent form trawling this site There is no formula or standard response from the banks. Each bank is different and the banks are different with different individuals The right hand not knowing what the left is doing.

going through same try this no; 0800 015 4212 took me 56mins to get answer but was told wot offer is which i should receive 6thjune in writing have a go its a free no;

natweststaffmember

That is good advice to give a call if you are not confident on the court claim process which some have been put off by, as a result of the Lloyds TSB issue, but NatWest Bank won a case in 2005 using the same arguments and yet they have yet to get lucky again.
If you are or are itching to get your hands on the bank then I would advise you to take the bank to court for their unlawful activity and i would say that they did so with malice aforethought. If you can wait then do so, but if not sue them.

stephendelaney

Well i never.I got back today from work and the letter from natwest has turned up.I have nt got time to type it all out tonight but i will tomorrow.
They have not closed the account either. We Just have to sign it and the money will be paid straight into the account.
I would like to thank everyone on here for there help and support.
cheers:beer:

little_evo

I would have posted this on Friday but had pc problems. The story is on May 14th, last Monday they validated my claim and I received my offer on the Saturday. This past Monday I had sent it back via special delivery, they got it on the Tuesday. I checked my account on the Friday and still nothing in it, so I called them up and the guy couldn't even find my claim, so I told a little white lie and said I was told last Friday when I had called it would be in today.

He said he would call the main office and get them on the case and low and behold it it was in a few hours later!

Claim was orginally for £2712 and accepted £2600! Thank you to everyone on this site! The information here has been invaluable! :j :T

jrity31

good for you well done:D
that was quick wasn't it can i ask when you sent your first letter?
their 56 days are up at the end of may for me although i have been told the amount i will recieve several times they just keep saying please be patient blah blah blah, i've called , emailed on friday just to remind them they only have a few days left so we will see! i've downloaded a form to fill in for the financial ombudsman aswell but it seems they have quite a backlog aswell.
i sent my first letter on 29 march.
good luck to everyone claiming!!!

little_evo

jrity31 wrote: »

good for you well done:D
that was quick wasn't it can i ask when you sent your first letter?
their 56 days are up at the end of may for me although i have been told the amount i will recieve several times they just keep saying please be patient blah blah blah, i've called , emailed on friday just to remind them they only have a few days left so we will see! i've downloaded a form to fill in for the financial ombudsman aswell but it seems they have quite a backlog aswell.
i sent my first letter on 29 march.
good luck to everyone claiming!!!

I sent my first letter out on 28th March asking for my money back. Good luck to you and stay on them!!!

jrity31

little_evo wrote: »

I sent my first letter out on 28th March asking for my money back. Good luck to you and stay on them!!!

thanks for that , it makes me feel a bit better you was a day before me, mind you they dont seem to be dealing with anybody in any particular order!!!