NatWest (merged)

smudgemanc26

timewilltell wrote: »

well i have decided to have a positive day, i am thinking about my holiday and the letter awaiting my return, so think positive, don't let the b*****ds get you down.

Thanks - Oh here's something to make us both smile just checked the weather for Spain and its 30 and 32 degrees this week near Malaga if your going anywhere near there! :T

And they have been reading/receiving emails because when i spoke to the manager before she said she had just found my email sent to them on the 11th May so keep mailing them if you wish they are getting round to reading them!

brightonman_2

smudgemanc26 wrote: »

hopefully will stop it happening in the future to more people.

Jen, that's quite right. We have to see what this site is doing as the beginning of a movement, thousands of individual consumers coming together to take on the greedy corporations, in the hope that our children won't be subjected to the same iniquities.

The fact is that banks charges are just one of the things that I have become angry about in recent years. I'm sure we all have a bee in our bonnet about certain things. One of mine is mineral water in plastic bottles that's imported from abroad, then the bottles just end up in our landfills! And at the same time, the companies doing it are making millions out of something we can just turn on our taps for. Daft, innit?

Anyway, that's waaaaay off topic, but just an illustration of the fact that there are many causes that could do with websites like this.

Right, time to go do some work!

H

jonun

timewilltell wrote: »

jonun, if you go onto page 148 and look at what kurt-hamster has wrote, there is something there about contravening social security administration act 1992 section 187, hope that is of some help.
i have made a decision NOT to make any more phonecalls, its making me to stressed. i am going away on 29th, i have even told my son if a letter comes to open it and text me in spain, is that sad or what.

Thank you very much for that TIMEWILLTELL..
Did you read my y'day post that i received another 6 years of statements yesterday..pathetic or what..I hope they dont see that as responding to my letters/
Thanks again
jo x

jonun

smudgemanc26 wrote: »

I am going to have to get my mum to go round and check my mail and send the offer back im not waiting any longer than i have to for this god damm money!

I have just email the lady who put up the contact details for the customer services manager cos i am now going to make a formal complaint to her aswell.

Just read another post someone got an offer within 8 weeks - why havent i got mine eh?! :mad:

I dont blame ya..its not fair how some people have to wait longer than others..
Their 8 weeks is almost up for them regarding your claim now isnt it..its apalling that you havent heard anything by now..

I wish you had got your money before your holiday so you could have sent them a nice postcard..hahaha.
can i just ask, did you send your 1st two letters 2 weeks apart? or have you sent other letters after that??
Im just asking cos i sent my 2 letters 2 weeks apart and im gonna wait till 56 days is up.. do i not need to send any more letters now??

thank you
jo x

smudgemanc26

jonun wrote: »

I dont blame ya..its not fair how some people have to wait longer than others..
Their 8 weeks is almost up for them regarding your claim now isnt it..its apalling that you havent heard anything by now..

I wish you had got your money before your holiday so you could have sent them a nice postcard..hahaha.
can i just ask, did you send your 1st two letters 2 weeks apart? or have you sent other letters after that??
Im just asking cos i sent my 2 letters 2 weeks apart and im gonna wait till 56 days is up.. do i not need to send any more letters now??

thank you
jo x

8 Weeks is up tomorrow! I sent my first letter dated on the 20th March they said they received it 23rd March, 2nd letter sent 12th April, 3rd letter threatening court action sent 1st may I think (should have filed with MCOL this week but after so many people telling me i'll receive my letter defo by the end of week (18th May) i thought id just wait and save myself the money well save me having to borrow it to file my claim that is!

Have you sent your letter thretening court action (3rd letter) 2 weeks after the 2nd one?

When is it that your suppose to file your claim with MCOL and are you going to do it? Jen x

jonun

smudgemanc26 wrote: »

8 Weeks is up tomorrow! I sent my first letter dated on the 20th March they said they received it 23rd March, 2nd letter sent 12th April, 3rd letter threatening court action sent 1st may I think (should have filed with MCOL this week but after so many people telling me i'll receive my letter defo by the end of week (18th May) i thought id just wait and save myself the money well save me having to borrow it to file my claim that is!

Have you sent your letter thretening court action (3rd letter) 2 weeks after the 2nd one?

When is it that your suppose to file your claim with MCOL and are you going to do it? Jen x

HI,
i sent letter requesting statements 2nd april
1st letter requesting charges 10th april
LBA sent 25th april
their 56 days are up on the 7th june..gonna wait till then before mcol as i cant really afford it and im a bit daunted by courts etc (im a wimp)
emailed them twice ..1st time adding on more charges that have incurred and i eamiled them last sunday telling them how apalled i am with it all.
do i need to send anymore letters now or just wait..?

thanks
jo

smudgemanc26

jonun wrote: »

HI,
i sent letter requesting statements 2nd april
1st letter requesting charges 10th april
LBA sent 25th april
their 56 days are up on the 7th june..gonna wait till then before mcol as i cant really afford it and im a bit daunted by courts etc (im a wimp)
emailed them twice ..1st time adding on more charges that have incurred and i eamiled them last sunday telling them how apalled i am with it all.
do i need to send anymore letters now or just wait..?

thanks
jo

Sorry hun its a question of waiting now. I sent emails too and added on extra charges whether or not they will actually get round to reading this and upping the offer i dont know but im that sick of it all for the extra i think i'll leave it cant be a*sed anymore.

i too sent a email of complaint which the lady manager had today and since hearing that load of !!!!!! today ive emailed a proper complaint for her attention and copied in the FO.

They need a good kick up the a*se for this im telling you and the way i feel today im gonna be the one doing the kicking!

If you can resist just try not to ring after all they just lie to you. Thats it now im done with trying to find out whats happening they dont seem to know their a*se from their elbow and its only frustrates you more.

Were just gonna have to play the waiting game now

Oh just read but why are you giving them 56 days? Oh rite you should have filed MCOL on the 8th May is that right? But you are gonna wait the 8 weeks instead. Get you now :rotfl:

Well you never know you might get resolved before your 8 weeks although if they told me they are sticking to tight deadlines ie when the claims are made and if mine is not settled already your's may go over like mine

Apparently they are only dealing with claims from March now but reading the success stories thats just another lie too as people have submitted and got offers even when they claimed after march!

jonun

smudgemanc26 wrote: »

Sorry hun its a question of waiting now. I sent emails too and added on extra charges whether or not they will actually get round to reading this and upping the offer i dont know but im that sick of it all for the extra i think i'll leave it cant be a*sed anymore.

i too sent a email of complaint which the lady manager had today and since hearing that load of !!!!!! today ive emailed a proper complaint for her attention and copied in the FO.

They need a good kick up the a*se for this im telling you and the way i feel today im gonna be the one doing the kicking!

If you can resist just try not to ring after all they just lie to you. Thats it now im done with trying to find out whats happening they dont seem to know their a*se from their elbow and its only frustrates you more.

Were just gonna have to play the waiting game now

Oh just read but why are you giving them 56 days? Oh rite you should have filed MCOL on the 8th May is that right? But you are gonna wait the 8 weeks instead. Get you now :rotfl:

Well you never know you might get resolved before your 8 weeks although if they told me they are sticking to tight deadlines ie when the claims are made and if mine is not settled already your's may go over like mine

Apparently they are only dealing with claims from March now but reading the success stories thats just another lie too as people have submitted and got offers even when they claimed after march!

Thanks for that smudgemanc26..

ive just rand the 020 number, got straight thru no holding.
spoke to a lady called Kathy.
she said they received all of my emails and letters and confirmed the total im charging from them and told me that an offer would be sent out no sooner than 10 days time..
i asked why some have to wait longer than others and she said its due to the amount your claiming...
whether thats just another story in the tales of the natwest unexpected..il have to wait and see..
she told me to ring back after 10 days time///
Like you i am really fed up with this now, i hope you have your offer waiting for you when you get back of holiday..

thanks
jo
x

smudgemanc26

Hi Jo well in a way thats good news i suppose 10 days time is before your 8 weeks isnt it so at least yours might be sorted within THEIR timescale unlike mine.

Think that amount statement she said is just another tale if you read some of the success stories the amounts are not all the same some are small some are big.

More like sodding pot luck or whatever piece of paper their hand lands on first. Maybe they are making a game of it and only choosing names they like - nothing would suprise me! :rotfl:

Thats the lady i spoke to aswell and thats where my complaint has gone not that it will do any good i wouldnt have thought. My only hope is that the FO give them a good telling off hopefully fine them if thats possible and give them all of a day to stump up the money! Lets see how they like being charged now that would be a case of what goes around comes around wouldnt it eh! haha

Well ive finally done it been putting it off and ive asked my dad to borrow me the money for my hols - he said he would which is lovely of him just wish i hadnt needed to ask but thanks to natwest and their non sticking to off timescales i had no choice! :mad: :mad: :mad:

allacrossthesand

The 14 days after my second letter pasted at the start of the week. Decided to give the bank a ring today to see what was happening and if they are planning to settling and try to avoid going to court. Was told that a letter offering me all the charges they've taken but no interest was to be send by 31st May. Anyone else been in this situation?

Does the letter arrive or is it a stalling tactic on their part. Also getting it sorted with out going to court appeals but missing out on the interest is a bit of a downer.