NatWest (merged)

deedee2665

jellybugs wrote: »

blimey Natwest are taking time to pay money into accounts:mad: ...I sent my letter back accepting their offer as a partial payment and have been told that it could be 7 - 14 working days!!

arrgghhh soo impatient!!

I am haveing the exact same problem with natwest . I sent my acceptance letter back last monday 5 march via internal mail (we took it to our local branch) and still the money has not gone into our account yet im getting a bit angry with natwest now they do nothing but stall stall stall:mad: , how long does it take to press a button aaaarggggghhhh

dlb

I sent mine back via royal mail on the 5th march also, money went into the account on fri 9th march. I hope you get it soon.

bloomfieldbird

deedee2665 wrote: »

I am haveing the exact same problem with natwest . I sent my acceptance letter back last monday 5 march via internal mail (we took it to our local branch) and still the money has not gone into our account yet im getting a bit angry with natwest now they do nothing but stall stall stall:mad: , how long does it take to press a button aaaarggggghhhh

DeeDee,did they email you back yet? i sent my acceptance back last thursday,and it went in my account this morning.I believe that if you took it into your branch,it can take over 5 days for internal mail to reach the right department.
Really do hope you get it soon....keep on at them.Have they decided if they have recieved it yet or not!!

kevsam65

ukpam2000 wrote: »

After a bit of a wobbly morning when I thought I might forget about claiming my charges back, I've now committed to DOING IT.
I've done my letter ready to post by registered mail tomorrow, together with a natty little spreadsheet which details my claim for £1184.62 - date, the charge details, amount and interest.

I'll keep you posted!

Pam (crossing fingers..)

:T :T :T :T

sam.

Edinburghlass_2

Token_Payment wrote: »

Has anyone come up against this before? Can I reject their offer and ask for this amount as a cheque? What happens if I then take them to court? Will NatWest say, “Well we tried to pay him this money but he refused.”

Cheers

Ed

Had you asked for any payment by cheque when you initially claimed you might have had a case but not now. Post in this thread where someone carried on to court complaining about the bank not issuing a cheque and the court turned down the complaint.

http://forums.moneysavingexpert.com/showthread.html?t=306355&page=7

deedee2665

bloomfieldbird wrote: »

DeeDee,did they email you back yet? i sent my acceptance back last thursday,and it went in my account this morning.I believe that if you took it into your branch,it can take over 5 days for internal mail to reach the right department.
Really do hope you get it soon....keep on at them.Have they decided if they have recieved it yet or not!!

Hiya they did email me back 2 days after i sent them the email saying that they would pass my concerns onto the person that is dealing with me query . Feel so frustrated everyone is getting thier money into their accounts and still ours isnt there . They have said they definitley got our aceptance letter last tuesday 6 march . So whats taking so long i just dont undersatnd :mad:

deedee2665

Ive just had a thought , our account is with the recovery team because we are overdrawn with all the unlawful charges they have apllied to our account , so i wonder if that is why its not in our bank yet .

snapper64

ok now i am at the allocation questionnaire from the courts and i remnember reading somewhere on this site a how to fill it in???? now i cant find it please help as i need to get this sorted asap

mercury238

snapper64 wrote: »

ok now i am at the allocation questionnaire from the courts and i remnember reading somewhere on this site a how to fill it in???? now i cant find it please help as i need to get this sorted asap

you need to go here and read Post 8!

http://forums.moneysavingexpert.com/showthread.html?t=304064

bloomfieldbird

deedee2665 wrote: »

Ive just had a thought , our account is with the recovery team because we are overdrawn with all the unlawful charges they have apllied to our account , so i wonder if that is why its not in our bank yet .

That probably depends on if your reclaimed amount covers what you are overdrawn?? Can't see it making any difference to be honest, as when i claimed from HSBC in Jan,i was £450 overdrawn and had a default on my account....they paid me out the full amount within 4 days,and i just paid off what was owed.
Maybe its because you sent it internally instead of posting it?! As some have been telling you they have it,and others saying they haven't!!!