NatWest (merged)

Yargo1

Hi, have just got home to find an acknowledgement of service of my claim, natwest cobbbetts, a lynsey burgoyne , is going to defend all the claim,

feeling worried now. this is for 4 years worth of statements. they had delayed sending two years , which i have now and had wrote to them to say i wanted to settle all six in one go. The bank have not been in touch at all really bar the standard investigating letter.

Am i really gonna get this money back. my mate claimed from hsbc and had no hassle at alll, but seems as though natwest really dont want to pay back.

michellefromessex

I only sent my first letter (already had statements for 6 yrs) and I had offer letter back within 10 days, the money went into my account today - £668.00. So for Natwest to say they have an 8 week wait is ridiculous. I was told that if I claim again I would be put on a basic account (which I already have). I sent my letter to my local branch which was the one I opened the account at.

lewt

i got my first letter back from natwest i was claiminmg £330.00 and they sent the usaul then they said at the end that i had paid less when i paid it off to a debt company it was 154 less what are my options now still go for the full ammount? or take off the 154 and carry on?

Ken.W_2

Ernest wrote:

Ken,

This was really helpful and reassuring.

Thank you for taking the time to post.

Almost at the end now

Steve

No problem at all and most of all: Best of luck, Ernest.

kduques

Hi guys,

Recently I went down the path of taking my bank to the small claims court.. I didn't hear anything until today, and was looking forward to their 14 days being up as of this Sunday. Unfortunately they have acknowledged the claim, and have declaired that they will defend all of my claim. Is this standard practice? I felt sick. It's gone on for too long, and if in the end they are either going to pay up, or make a partial offer, then why won't they just be a good bank and give me back my freakin money.

Also, if they do submit their defence before the further 14 days are up, where does that leave me?

kx

Edinburghlass_2

Have a read of previous posts here of NatWest users who will be able to help due to their experiences.

Kill_Natwest

Hi, i'm 16 and have had an account with Natwest and have had previous charges of £38 each - just for going a tiny bit overdrawn sometimes like £1 - £8, which I payed. My friend told me I could claim them back, I didn't bother following it up but then saw on the TV some women saying she's successfully claimed back grands.
I have only had about ..two maybe three charges so maybe £74 + which I know isn't alot compared to like what other people claim but I still don't like the fact the banks can get away with it so I want to follow it up and get it back.

So far all I have done is ring them, I rang them straight after seeing the thing on TV and eventually (after about 20minutes) got through to some arrogant women, I was immediately quite brutal in my defence and stated I would like all previous charges back immediately lol, the women seemed quite defensive and said I would need to make some sort of enquiry or something and they would need to investigate why the charges were unfair.
I told her the unfair nature of the charges were the amount itself and that £38 a time is criminal, she got all stumbled in her arrogant self and suddenly seemed less inclined for debate and spouted on about some letter she would send.
Anyway I got some letter about 5 days later and some leaflet to do with the ''Financial Ombudsman Service" I think they're just trying to delay and make me clustered up so I dont bother to procceed realistically with my claim.

I downloaded some template letter the ''14 day'' letter but my printer is broke so I cant print it, is hand written ok?

Could someone help me and advise me on how to go about this small claim please? thanks.

Edinburghlass_2

Kill_Natwest wrote:

I downloaded some template letter the ''14 day'' letter but my printer is broke so I cant print it, is hand written ok?

Could someone help me and advise me on how to go about this small claim please? thanks.

You can handwrite the letter. You are a long way from using the small claim court but read Martin's article and follow the step by step guide. Link in my signature.

blackcountrychap

Hi Everyone
Newbie here....
Can anyone tell me what the situation is with claiming back charges when you are no longer with the bank??
many thanks

Lorr1465_2

As long as you have your account details etc its the same as if the account is still open. If you have lost your details for it ring them up or write to them requesting the info. Good luck