HSBC (merged)

harryandrew

Should HSBC send me my statements if my account was passed onto their collections agency?.I sent the template letter asking for statements with £10 cheque.HSBC said unable to send statements fr May 2001-Feb 2005,acct passed to collections in Jan 1998,they said in Feb 2005 had new computer system and therefore they will supply me with statemants from March 2005,can anyone help me?

JayMac_3

Managed to get my statements online and was quite shocked and embarassed when I totalled up the charges.

Feels good though to be on the road to hopefully getting some money back from them.

Going to send off the letter asking for my money back tomorrow so will be keeping my fingers crossed!

Tillybella

JayMac wrote: »

Managed to get my statements online and was quite shocked and embarassed when I totalled up the charges.

Feels good though to be on the road to hopefully getting some money back from them.

Going to send off the letter asking for my money back tomorrow so will be keeping my fingers crossed!

Jaymac, I know that feeling, I was the same! It also made me really cross though :mad: when I realised just how much they'd had off me and realised that it wasn't entirely my fault I'd been struggling all these years! Do you mind me asking how much you are claiming? It's a good feeling when you actually get the claim in the post though, I'd send it by recorded delivery if I were you and send it direct to the Service Management Team.

Well done!

Tillybella

tracepppp

desperate_lou wrote: »

traceppp

Hi. Take it you never got letter this morning, if i was you if it dosent arrive tomorrow, i would phone them up again and ask whether its been sent and if so if it was 1st or 2nd class. They have stalled long enough now, i read somewhere on here each complaint to the financial ombudsman costs the bank £400. Maybe try and find out if thats correct and use that as ammo.

let me know

desperate lou x

Desperate lou
No letter yesterday, waiting for postie as i type! If i don't hear anything today i shall take your advise. This waiting is driving me mad :huh: Think i'm going to mow the lawn now to take my mind off it!
I'll keep you posted, not long for you now!! Money would be nice for my hols end of July

Trace x

tracepppp

JayMac wrote: »

Managed to get my statements online and was quite shocked and embarassed when I totalled up the charges.

Feels good though to be on the road to hopefully getting some money back from them.

Going to send off the letter asking for my money back tomorrow so will be keeping my fingers crossed!

JayMac
Was also shocked & embarrassed at my charges - totalling nearly £10K!! HSBC have had nearly 10K :mad: :mad: :mad: !! No wonder we could never get out of debt, i bet you most of us wanted to, but these huge money grabbing faceless financial institutions wouldn't let us! Let's take on the Big Boys and get our money back
Sent off your letter & don't give up, it'll be worth it in the end!

Trace

JayMac_3

Tillybella wrote: »

Jaymac, I know that feeling, I was the same! It also made me really cross though :mad: when I realised just how much they'd had off me and realised that it wasn't entirely my fault I'd been struggling all these years! Do you mind me asking how much you are claiming? It's a good feeling when you actually get the claim in the post though, I'd send it by recorded delivery if I were you and send it direct to the Service Management Team.

Well done!

Tillybella

Hi,

It came to £2021.00 once i'd totalled it all up. I'd never have thought it would be so much.

Will be sending the letter recorded delivery very shortly!

tracepppp

Hi Desperate Lou
Well, Postie came - no letter So called them up to see where it is! Nice lady called Fay confirmed that the letter was sent 1st class post, so should have received it by now, so she send she'd send another one :mad: I've run outa patience, i want to know!! Another day living, breathing, dreaming of that darn letter!!! At least I got day of work tomorrow to wait for Postie, but shall'nt hold my breath
Let you know
Trace:p

desperate_lou

tracepppp wrote: »

Hi Desperate Lou
Well, Postie came - no letter So called them up to see where it is! Nice lady called Fay confirmed that the letter was sent 1st class post, so should have received it by now, so she send she'd send another one :mad: I've run outa patience, i want to know!! Another day living, breathing, dreaming of that darn letter!!! At least I got day of work tomorrow to wait for Postie, but shall'nt hold my breath
Let you know
Trace:p

You should definaltey receive tomorow, chances are they never sent it, and you phoning them as pushed them into sending it today. Best of luck. Wish they were as patient as we are when they want our money:mad:
Shall be thinking of you tomorrow.

Good luck

lou x

Tillybella

Good Afternoon Guys

Does anyone know if HSBC are closing accounts once they have paid out?

tracepppp

desperate_lou wrote: »

You should definaltey receive tomorow, chances are they never sent it, and you phoning them as pushed them into sending it today. Best of luck. Wish they were as patient as we are when they want our money:mad:
Shall be thinking of you tomorrow.

Good luck

lou x

I blooming well hope so!! Tell ya wat Lou, if i do hear & i get my money, if you're in the west mids area i'll treat ya to a drink! i'll treat all my mates!! :rotfl: How much are you claiming by the way?
Trace