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HSBC (merged)

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  • Edinburghlass_2
    Edinburghlass_2 Posts: 32,680 Forumite
    10,000 Posts Combo Breaker
    gye78 wrote: »
    I was thinking of accepting the offer as part payment and still pursuing the balance.

    An ideas?

    Sounds like the bank is making an offer of what you are actually entitled to and if you decide to take it further you would then need to prove that a) you are entitled to claim overdraft interest and b) some charges that are now time barred. As regards the 8% interest this doesn't come into play unless your claim has gone to filing at court and is awarded by the court so I would suggest you think carefully about the offer the bank has made.

    To the user filling in the Allocation Questionnaire, you'll find a guide in the Reclaim Help Thread.
  • tracepppp
    tracepppp Posts: 166 Forumite
    Congratulations on getting so far,

    Yes i would definately phone and haggle, you wont be entitled to interest (if you have added that on in your claim) but from reading back on some of the success stories quite a few people have phoned with a figure in their head and have asked for more, apparently 90% of the claim about is a good amount,

    They know that if you take them to court you will get full amount plus all the interest, why must they beat about the bush and stall things when they know in the long run they will pay up. Think they must like making more work for themselves.:rotfl:

    good luck:T

    let me know tomorrow what offer you get in letter etc.

    Im not at this stage yet stil got three weeks til my 8wks is up, so fingers crossed i shall be reporting sooner rather than later

    lou x

    Hi Lou
    I'll let you know as soon as letter comes, I don't expect to hear until next week, as they'll try and stall. I thought about asking for 90%, but I'll be happy with 8K, which is less than 90%, so they're getting a good deal from me dont ya think!! If they come back with something silly with £5K, I'll take em to court! I really, really don't want to go thru court process but I will. Think I'll have to sift thru old paperwork, to see if I can get any more back of other companys, but to be honest I'm so crap with money, years gone by, I can't even remember who I owed & what I owed - not any more!:D Stick with it Lou and good luck! I'll only breathe a sigh of relief when that money is in my account!! Mind you, they paid up and took it off someone didn't they?!
    Tell ya wat, seemed sureal ME demanding money off THEM :T
    Good luck Trace :D
    Self Combust Society Member :eek: :rotfl:
  • I am about to send my letter to claim back my bank charges(£2757.00).
    Should i try and claim the interest as well,(£695.85)or will i have more success just claiming the charges.

    thanks
  • stargazer59
    stargazer59 Posts: 726 Forumite
    Hi, I thought I could fill out the allocation questionnaire but I'm stuck! Can anyone help?

    My questionnaire is from section A to H.

    Part E - Trial or Final Hearing

    It asks how long I estimate the trail will take.... I don't know? What do say?

    Part F - Proposed Directions

    Do I need to include directions, if so does any one know what they are?

    Part H - Other informaion

    Do I need to attached documentation to the questionnaire? (I either tick yes or no).... do I need to resubmit my statements?

    Also, can anyone advise me if I need to write anything in the space for other information I consider will help the judge manage the claim?

    Any help will be greatly appreciated...... I need to get this in by 18th June!!
    My case is small claims £2220........

    Thx

    Hi if you look through the help thread it tells you exactly what to put and where...mine is done and posted and had to be in by the 18th too!

    Court date soon hopefully!
  • paul1971 wrote: »
    I am about to send my letter to claim back my bank charges(£2757.00).
    Should i try and claim the interest as well,(£695.85)or will i have more success just claiming the charges.

    thanks

    Hi ya,

    you can add the interest, but you aren t actually entitled to it unless you take them to court, but be all means show them it all, might be useful in long run if you need to negotiate a figure before court action if they dont give you a reasonable offer.

    Good luck

    desperate lou
    Its been the longest three months..... success is nearly insight:T ....... Money in account :beer:
  • JayMac_3
    JayMac_3 Posts: 29 Forumite
    Hi everyone,

    I sent my first letter asking for 6 years worth of statements last month (using templete from this site), enclosing a cheque for £10.00 and giving the 40 day deadline etc.

    I sent the letter to the data protection officer at HSBC using the address from this site.

    That deadline expires on 23.06.2007 and I still haven't heard anything.

    Has anyone else waited this long to get the copy statements?

    Thanks
  • Hi, I am at the MCOL court stage with HSBC who owe me £4,401, they claim I have miscalculated and the actual total of charges is £4118.50. With added interest the amount came to just over £5,500, the amount I have claimed is £5,000 (as I am aware you cannot claim over 5k in small claims court?) That means I have already reduced the claim by £500 in their favour! HSBC have written to me offering full and final settlement for the sum of £2,855. I do not want to accept this offer as they have already stated in writing in this letter that they calculate the charges to come to £4118.50!! I'm not bothered if I don't get the interest in full by I do want to reclaim all the money they have charged me so please can someone give me some insight into what I should do next. Do I contact MCOL? Do I write to HSBC and refuse the amount and suggest an out of court settlement for the £4118.50 they claim they've charged me without the added stat interest? or shall I just see the whole thing through to the endm and if so how? :confused: I'm getting a bit nervous now because I really need this money to sort out my debts. Please help, thanks - Sue
  • Stephen_Leak
    Stephen_Leak Posts: 8,762 Forumite
    1,000 Posts Combo Breaker
    suzyqt65 wrote: »
    Hi, I am at the MCOL court stage with HSBC who owe me £4,401, they claim I have miscalculated and the actual total of charges is £4118.50. With added interest the amount came to just over £5,500, the amount I have claimed is £5,000 (as I am aware you cannot claim over 5k in small claims court?) That means I have already reduced the claim by £500 in their favour! HSBC have written to me offering full and final settlement for the sum of £2,855. I do not want to accept this offer as they have already stated in writing in this letter that they calculate the charges to come to £4118.50!! I'm not bothered if I don't get the interest in full by I do want to reclaim all the money they have charged me so please can someone give me some insight into what I should do next. Do I contact MCOL? Do I write to HSBC and refuse the amount and suggest an out of court settlement for the £4118.50 they claim they've charged me without the added stat interest? or shall I just see the whole thing through to the endm and if so how? :confused: I'm getting a bit nervous now because I really need this money to sort out my debts. Please help, thanks - Sue

    I have to say that I cannot recall seeing anything which says whether the small claims court limits (£750 in Scotland, £5000 everywhere else) are just the charges or include the interest.

    Politely refuse the offer in writing. Keep a copy of the letter for your court bundle. It is then up to them to respond - they can either up the offer, file a defence, pay up in full or let things continue to a judgement by default.

    You aren’t legally entitled to the 8% per year statutory interest on the charges unless it is awarded by a judge.

    Please read the Reclaim Bank Charges Help thread for information and the Reclaimed Bank Charges Success Stories and Reclaimed Bank Charges Success Stories II threads for inspiration
    The acquisition of wealth is no longer the driving force in my life. :)
  • Tillybella
    Tillybella Posts: 146 Forumite
    Hi Jaymac

    I originally sent the letter asking them for copy statements but then decided I didn't want to wait 40 days+ so decided to do the leg work myself. If you have access to online banking you will be able to see all your statements for the last 6 years. It might be worth doing this yourself just in case they take longer to send you the info. If you can list all the charges yourself from the statements online, you could have your claim sent off before they send you the statements! It will take a bit of time to go through them but could speed up your claim time.

    Tillybella
  • JayMac_3
    JayMac_3 Posts: 29 Forumite
    Tillybella wrote: »
    Hi Jaymac

    I originally sent the letter asking them for copy statements but then decided I didn't want to wait 40 days+ so decided to do the leg work myself. If you have access to online banking you will be able to see all your statements for the last 6 years. It might be worth doing this yourself just in case they take longer to send you the info. If you can list all the charges yourself from the statements online, you could have your claim sent off before they send you the statements! It will take a bit of time to go through them but could speed up your claim time.

    Tillybella


    Thanks Tillybella, i'll get cracking with that tonight.

    Did you have to print off the statements from the website and send them to HSBC?
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