HSBC (merged)

susie99

Update::j A letter popped thru the post box this morning from HSBC offering me £2010 from £2284....:T gonna call them this afternoon just to see if I can squeeze more as I am due to be charged £111 at the end of the month..... but overall pretty happy today!!!!!! Will let you know if I can get anymore... :beer:

thanks for everyone's support and advice, hope everybody else gets what they want

elliebellie

Hi All!

Good news and bad news - i received an offer yesterday to settle my claim on the joint account, only £300 less than total with interest, so have sent off acceptance form and look forward to receiving a cheque:beer:

However on my solo account, they have made an offer, but said a cheque will be sent to collection agency:mad: Am currently trying to get clarity on the rules of "set off" so i can argue against it. Anyone had same experience and successfully argued against monies being sent to an agency?

Good luck everyone, keep going!
Cheers

SDJones_2

I have just sent my letter off to the HSBC requesting the payment of £1287.87 inclusive of interest. But i have just double checked and i have noticed that they have changed the description from 'Total Charges' to 'Notified Fees/Chrges' but i have missed these notified fees can i make a second claim on the same bank account???
wouldn't of probolise bothered but it adds upto an additional £150, and why should they have something what is rightfuly mine.

froggy_girl128

Hello

I sent HSBC a letter requesting chargers 2 months ago with cheque and have not heard anything back - i sent it to my local bank is this the correct address? Or does anyone have another address I could resend it to

Thanks

Foot101

elliebellie wrote: »

Hi All!

Good news and bad news - i received an offer yesterday to settle my claim on the joint account, only £300 less than total with interest, so have sent off acceptance form and look forward to receiving a cheque:beer:

However on my solo account, they have made an offer, but said a cheque will be sent to collection agency:mad: Am currently trying to get clarity on the rules of "set off" so i can argue against it. Anyone had same experience and successfully argued against monies being sent to an agency?

Good luck everyone, keep going!
Cheers

I had an overdraft with HSBC for £850 which went to a debt collection company just before I started the charges back process. Basically part of my offer (£2300 from claim of £2519) was on the condition that they would pay £850 off and send me a cheque for the balance.

THey said cheque would be 14 days , its now day 7

Foot101

froggy_girl128 wrote: »

Hello

I sent HSBC a letter requesting chargers 2 months ago with cheque and have not heard anything back - i sent it to my local bank is this the correct address? Or does anyone have another address I could resend it to

Thanks

You mean request for statements or charges ?

Tescoa

legoman wrote: »

i sent off for mine 7 days ago. how long did it take for peoples statements to come back? could HSBC customers send in their times please? i understand it can take up to 40 days.

many thanks,
mike.

Mine took pretty close to the 40 days, but they wrote to me to say that they had destroyed the £10 cheque (because they don't charge for providing the information) and that the information would be coming by way of duplicate statements. I did actually ask someone at the bank about why I had only received about two thirds of the statements initially, but they told me that they could only request a certain number of statements per day per account.

The remainder of the statements arrived a couple of days later.

Fliss_M

Got my offer letter through today. I claimed 1320.50 plus interest came to 1734.12. They have offered 1122.00 which is about 90% of claim without interest. Not sure if I should take or fight. Ultamatly am not entitled to interest as am not a court so it would mean fighting over 198.50. What does everyone think?

learningallthetime!!

Fliss_M wrote: »

Got my offer letter through today. I claimed 1320.50 plus interest came to 1734.12. THey have oggered 1122.00 which is about 90% of claim without interest. Not sure if I should take or fight. Ultamatly am not entitled to interest as am not a court so it would mean fighting over 198.50. What does everyone think?

:T I think it's a good offer, perhaps you could do a bit of haggling over the phone alot of people have dragged a bit more out of them that way. But if you have no joy there then I would be pleased with what you've achieved.

Well done, it was worth the wait.:D

wantmymoneyback37

I received my cheque from HSBC today for £1,505. I still have an account open with them and a Managed Loan but requested that they pay me by cheque. Didn't think they would but received it today!! 9 days after I sent the offer letter back to them. Request a cheque if you want one - you never know!!

:j