HSBC (merged)

anita_newbie

nickmack wrote: »

When the 14 days is up, I would file the court claim. You could call them, but they will most likely stall you again.

Many banks know wait until customers file the claim, to know they're 'serious'. It shouldn't be stressful if you follow the guide on here.

Thanks . . . . court it is!!

cjbaps

I have my first chance to call the (no) service (poor) quality team - have now been waiting for 6 minutes for a response! Will I be here in 2 hours time?

cjbaps

Had enough after 20 minutes of listening to their cheesy music - I then called 0800 88 11 55 from my mobile and spoke to whoever answered first - funnily enough the 0800 one did (do they have to pay for this). They told me that they have an 8 week deadline from the first letter received to complete cases and make an offer. I even offered to accept payment WITHOUT interest, but she said she was not in a position to do this - I kindly informed her that I would be completing my court paperwork this week - thank you very much - goodbye!!!

GGGRRRRRRRRRRRRRRR!!!!!!!!!!!!!!!!!!

susie99

I have just sent my second letter to HSBC and forgot to sign it... oops!! Should I re-send the letter signed this time??

xoxlauraxox

susie99 wrote: »

I have just sent my second letter to HSBC and forgot to sign it... oops!! Should I re-send the letter signed this time??

If I were you I would send it again signed just to be on the safe side.. it could give them an excuse to slow the process down if they just recieve it without a signature hth

susie99

thanks for that, thats what i thought... I'll send another today...

cruncher75

Hi all ok i sent my first letter asking abbey for my statements on 26-2-07 had the normal letter back saying they got my check that was cashed on the 13th march. Ive had my 14 months of letters but when would there 40 days be up is it from when i posted the letter 26th or would it be the day they recived it 27th or from when they cashed the check 13th if its from the 27th then the 40 days is up on satarday and what would i need to do then.

craggle22

can anyone tell me what to do now plz i wrote to hsbc with a list of my charges and recieved a letter this morning saying there lookin into it help me

xoxlauraxox

craggle22 wrote: »

can anyone tell me what to do now plz i wrote to hsbc with a list of my charges and recieved a letter this morning saying there lookin into it help me

Send the letter threatning court then give them 14 days to reply with an offer

ybebly1

can i email abbey or do i have to send a letter