HSBC (merged)

daveb276

I sent my LBA on the 6th March, their 7 days would have been up on the 14th. I called them last monday, wednesday and thursday, saying if i had'nt heard anything by the thurs I would be going to court. All I was told was that they wer'nt giving any timescales. Anyhow as luck would have it i've just recieved an offer of 88%:j , (£1858 from £2111) which I'm accepting, was a bit of luck really as i could'nt afford the court fees!:rotfl:

Just have to wait and see if they pay up now!

Dave.

roguestar

hi
i have put in a claim for my bank charges against HSBC (totalling around £1500) and have got as far as sending of the list of charges for tha past six years. today i received a letter from HSBC saying ...

I am looking into the matters you have raised and will contact you with a full response as soon as i have completed my investigation.

Whats my next step? do i just wait? if so, for how long? i'm unsure of how to proceed.

thanks

nickmack

roguestar wrote: »

i have put in a claim for my bank charges against HSBC (totalling around £1500) and have got as far as sending of the list of charges for tha past six years. today i received a letter from HSBC saying ...

Whats my next step? do i just wait? if so, for how long? i'm unsure of how to proceed.

Continue with your timetable.

samjocky

\hi - I have had a similar scenario with HSBC. I got fed up with this so filed with MCOL. A letter arrived from HSBC the very next day (crossed in the post) offering me £800 less than I was asking for and stating that they would not pay my interest as it was not appropriate (!!!)

Now that I have filed my MCOL, I am going to stick to my guns and wait for the Courts to decide. Incidentally HSBC have acknowledged my court claim and intend to defend it. I was at first very worried at this, but having read through ALL the threads about HSBC tactics, I am not worried now. I am just going to sit back and wait for any court correspondence/HSBC correspondence to feed through.

It is just as everyone says it is, a waiting game and a battle of nerves. I will not deal with these people over the phone (not courageous enough!!) so I have done everything through paperwork and am looking forward to the end result, whatever.

Hold your nerve and read through everyone's posts.

roguestar

so i should send off the "Threaten to take it to Court" letter today?
Also before i have been sending the letters straight to the branch, should i send this to the person who is "looking into my matters"?

Thanks

Thinkpink_2

Hi Everyone

Thought these details might help

Tel: 08456 028 006
Fax: 0133 2766 202

Address: HSBC Bank Plc
Arlington Business Centre
Millshaw Park Lane
LEEDS
LS11 0PP

Telephoned on the above number today and wasnt waiting for that long before they answered. I have sent 2 letters to HSBC, 1st to local branch and 2nd to Canada Square, neither (I have been told) have reached the Charges Team Direct but was today given both a postal address and a fax number to forward my letters and breakdown of charges to.

I was told that all correspondance should be sent to them so have listed the details given to me today above and hope it helps....good luck everyone

noodles1982

well no celebrations yet, i got a reply from HSBC saying they have given me a reference, and are looking into it

Is that a good thing, has anyone else who had this had good news since??

pray tell listening ears wide open!!

Neil

roguestar

anyone? should i just go straight ahead to the next step and basically ignore the letter i was sent today?

snoopysunderland

Still nothing from HSBC so rang on free phone number 0800 88 11 55 to check if i would receive any thing in post to be told still going though back log. So have gone though money claim today easy process ,sorry to say martins letter to long in text to used the following from Rex_Mundi post (see thread Moneyclaim Online (MCOL) question) many thanks and hope you don't mind me using

The Claimant has an account XXXXXXXX (put your account number) with the Defendant, opened (DATE XX/XX/XXXX). Since (DATE XX/XX/XXXX) the Defendant debited charges and interest in respect of purported breaches of contract.Defendant is aware of all details as a list of charges has already been supplied. Claimant contends: The charges exceed the Defendant's losses caused by the breaches; The Term permitting the Defendant to levy such charges is unenforceable under the Unfair Terms in Consumer Contracts Regulations 1999, Unfair Contract Terms Act 1977 and at Common Law. Claimant claims: return of the amounts debited of £XXXX; Interest per S.69 County Courts Act 1984 of 8% - £xxx [enter interest total at date of claim] continuing at 8% until judgment or settlement at a daily rate of £0.xx; Alternatively, if the charges are a fee for a service, then they must be reasonable under S.15 of the Supply of Goods and Services Act 1982. Costs allowed by the Court.

The claimant claims interest under section 69 of the County Courts Act 1984 at the rate of 8% a year from {date when the money became owed to you} to {the date you are issuing the claim} of £ (amount of interest only) and also interest at the same rate up to the date of judgment or earlier payment at a daily rate of {enter the daily rate of interest} To work out the daily interest. Multiply the amount of your claim (charges only, not including interest) by .00022


wait to see what happens next

Natalieee_2

I RANG HSBC TODAY BECAUSE MY DEADLINE WAS UP ON THE 9TH .. THEY SPOKE TO ME BECAUSE I FINALLY QUESED MY SPECIAL`CODE` HA!!
BUT THEY SAID THEY HAD 8 WEEKS AND I COULD DO WHAT I WANTED I WOULD NOT GET ANYTHING BEFORE 8 WEEKS..

I BEGGED ON THE PHONE (SHAMEFUL I KNOW) SAYIN I WOULD ACCEPT LESS BUT SHE WOULDNT BUDGE, SAID THAT I WOULD HEAR FROM THEM AFTER THE 8 WEEK TIMESCALE..

I NEARLY CRIED (SAD I KNOW) .. MY CLAIM IS FOR JUST UNDER £800 AND I CAN SEE THEM SENDING ME A PAULTRY OFFER NOW I SAID I WOULD ACCEPT LESS... I MEANT LESS AS IN MAYBE 650-700

I CANT AFFORD TO DO A CLAIM UNTIL NEXT MONTH BY WHICH TIME THE OFT RULING WIL BE IN AND ILL HAVE NO CHANCE OF RE-CLAIMING ALLL THE CHARGES :mad:

I HATE HSBC GRRR ..

SORRY I JUST HAD TO SHARE THAT!!! IM SO ANGRY I COULD CRY XX