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Real Life MMD: Should I send the wallpaper back?

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  • *Louise*
    *Louise* Posts: 9,197 Forumite
    I bet the original person would have been quick enough to contact the company if they were subsequently billed for the extra rolls they decided to keep....
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  • Please, do the right thing... and contact the supplier (don't know why but I keep thinking it's B&Q lol!)
    Then at least you won't feel guilty, AND the supplier would probably thank you for your honesty :)

    This is what I'd do anyway... or you can always just sell the remaining wallpaper on ebay, but I'm pretty sure that's breaking the law (I'm an A Level Law Student so I'm quite certain it's breaking the law if you decide to keep it)

    Nevertheless, good luck!
  • I have been in exactly this situation a few years ago and came on this forum to ask for advice. Like the majority of posters are saying now I was told it was theft and anything but contacting the company (in my case the bank) would be stealing. I did the right thing and returned the holiday money I had been given in error and am glad I did so.

    However, I am curious as to the actual law regarding this - not the assumed law, quoting sale of goods act, etc as various posters on here have done. Is there anyone who can confirm, from a legal standpoint, exactly what actions should be taken?

    I think there is a law that if you buy something in a shop for X and the retailer does not realise until after the transaction has been completed (whether the customer realised or not) that they should have charged you 5X, there is nothing they can do. If they notice the price is wrong before you pay for it then they do not have to sell the item to you for the wrong price. This is not quite the case in this scenario, but could these laws apply?
  • You should tell them but it is their choice whether to pick up. As it costs so much for transport they will probably tell you to keep it anyway
  • You know you shouldn't keep them so get the retailer to arrange for collection, if you sell them on ebay & they sus you you'll be in trouble, and they probably will find out, the boss will suspect an employee & look on ebay.... i would, wallpaper has batch numbers on it, think on.
  • hennypenny wrote: »
    I have been in exactly this situation a few years ago and came on this forum to ask for advice. Like the majority of posters are saying now I was told it was theft and anything but contacting the company (in my case the bank) would be stealing. I did the right thing and returned the holiday money I had been given in error and am glad I did so.

    However, I am curious as to the actual law regarding this - not the assumed law, quoting sale of goods act, etc as various posters on here have done. Is there anyone who can confirm, from a legal standpoint, exactly what actions should be taken?

    I think there is a law that if you buy something in a shop for X and the retailer does not realise until after the transaction has been completed (whether the customer realised or not) that they should have charged you 5X, there is nothing they can do. If they notice the price is wrong before you pay for it then they do not have to sell the item to you for the wrong price. This is not quite the case in this scenario, but could these laws apply?

    I believe this may count as an unsolicited gift or mail. If so then the length of time you have before the goods are legally yours depends on whether you have let the company know and requested them to collect the product. From memory I think after 6 months of letting them know it's legally yours and even without letting them know it is 12 months before it's yours.

    It is not illegal to not contact the supplier and inform them of the error I believe. Though realise it's a moral question rather than a legal one. Personally I would contact them as otherwise that's a lot of storage requirements until they are legally yours!
  • you have got to remember that £600.00 could send the firm in to bankrupt so you may put a lot of people out of work
  • Tell the supplier what's happened and ask them to collect (at their expense and at a time convenient to you!). If they don't do so, you can keep the stuff with a clear conscience.
  • There is no dilemma here, you have only ordered and paid for 5 rolls of wallpaper, the honest and only action to be taken here is to contact the company and let them know their mistake so they can resolve the situation quickly
  • Contact the seller and inform them of their mistake. Tell them that you want the extra rolls collected at their expense (and trouble) within a reasonable period, say 28 days. If they can't get their act together in this time that's their look out.
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