Help got virus, cant access desktop pc UPDATE, pls advise

Gillyx

GunJack wrote: »

^^ start at the beginning of this thread and follow the advice already given, see how you go, and start a new thread of your own with it to save confusion

I did have a look at that but I have no idea how to even save things onto a usb stick ha

aliEnRIK

Gillyx wrote: »

I did have a look at that but I have no idea how to even save things onto a usb stick ha

Its very easy

Download whatever .exe file you want
Find the file on the hardrive (usually c\documents\user\downloads or similar)
RIGHT CLICK on the file and COPY

Insert USB device
Find the device, RIGHT CLICK and PASTE

The file has been copied onto the usb stick

Take the stick and put into the infected computer

COPY and PASTE the file onto the desktop and install it by double clicking on it

Gillyx

aliEnRIK wrote: »

Its very easy

Download whatever .exe file you want
Find the file on the hardrive (usually c\documents\user\downloads or similar)
RIGHT CLICK on the file and COPY

Insert USB device
Find the device, RIGHT CLICK and PASTE

The file has been copied onto the usb stick

Take the stick and put into the infected computer

COPY and PASTE the file onto the desktop and install it by double clicking on it

I will give it a go thanks

MrsE_2

Gillyx wrote: »

My dad has just come to me with the exact same thing, I thought he had anti virus but obviously now he's told me he doesn't, neither me or him are very good with computers, so what would my best course of action be?

I had/have anti virus, this one seems to be getting through to loads of peoples machines.

sb1234

hello.
i just had the WindowsRestoreVirus, which i clicked on and it got on my system. i think i was able to remove it with malwarebytes.

now my problem is that i cannot access the desktop folder. if i go to "my computer", there is no desktop icon.
i still have all my files that were stored on the desktop, and can access these folders by searching for them. but there is no desktop icon under "my computer"

how can i restore it so that all my folders are back on the desktop?

i have windows7 and would appreciate any help.

debitcardmayhem

sb1234 wrote: »

hello.
i just had the WindowsRestoreVirus, which i clicked on and it got on my system. i think i was able to remove it with malwarebytes.

now my problem is that i cannot access the desktop folder. if i go to "my computer", there is no desktop icon.
i still have all my files that were stored on the desktop, and can access these folders by searching for them. but there is no desktop icon under "my computer"

how can i restore it so that all my folders are back on the desktop?

i have windows7 and would appreciate any help.

You really should have started a new thread but there is one here about that , I am on my phone so I cannot help much at the mo but click here for the link https://forums.moneysavingexpert.com/discussion/3164956

Unhide is the answer for some of it . but ask for more help if needed someone will be along.

sb1234

deleted because i posted twice

sb1234

THX for the quick reply!