Help got virus, cant access desktop pc UPDATE, pls advise

GunJack

best do a new hjt log then

Browntoa

I'd leave it until you can follow ALL thos steps in that Bleeping computer link you posted

your internet is being hijacked/redirected and needs fixing , the only way is to follow those steps

as it stands it is NOT secure and someone could intercept any secure transactions you make

leave it for now and print out the instructions , then follow ALL the steps in the order it shows you....

MrsE_2

BROWNTOA

Its as bad as ever< i [EMAIL="can&#64;t"]can@t[/EMAIL] quote your message< it just highlights it all & deletes it>

Do you think if I brought it to a pc fixer they could fix it & save stuff on it?

i looked at the instructions< but its beyond me:(

the keyboard is even going funny now:(

dogmaryxx

Try Hitman Pro before you give up. It's very easy.

Just hold down the left CTRL-key when you start Hitman Pro and all non-essential processes are terminated, including the malware process and let it scan.

Browntoa

try dogmarys suggestion

if you take it to someone they will only follow the same steps and charge £50 for the honour ( I wold follow the same steps if removing this)

sometimes it is just a case of getting something to crakc the infection and then everything else will run

MrsE_2

dogmaryxx wrote: »

Try Hitman Pro before you give up. It's very easy.

Just hold down the left CTRL-key when you start Hitman Pro and all non-essential processes are terminated, including the malware process and let it scan.

Thank you

When exactly do you hold the CTRL key?

dogmaryxx

Just hold it down when you click Hitman icon to start program running.(after its been downloaded to your desktop)

MrsE_2

dogmaryxx wrote: »

Just hold it down when you click Hitman icon to start program running.(after its been downloaded to your desktop)

Sorry to be stupid.

I've tried it with IE on.
Held down Ctrl & clicked Hitman, just did a regular scan.

Tried it with IE off & steps as above, just did a regular scan.

Tried it by repeatedly clicking Ctrl while opening Hitman, just did a regular scan.

What am I doing wrong:(

I'm not very good:o

dogmaryxx

Did the scan find anything?

MrsE_2

dogmaryxx wrote: »

Did the scan find anything?

Tracking cookie things.

About 150 this morning.

7 this evening.

But can't make it do the turn off thing:o