Help got virus, cant access desktop pc UPDATE, pls advise

MrsE_2

Typing on iPhone so bear with me! Last night while browsing web a virus alert alert & I thought it was my virus system, but it was the virus programme infiltrating itself on my Pc. Now it won't let me switch on the Pc, well it will switch on but won't let me do anything, just wants me to purchase software off them! To clean my Pc, my own antivirus told me last night this is what it does & it's a virus doing the rounds. I
I'm not very tech minded, do I need to take it somewhere or can I fix it?

MrsE_2

The desk top has funny alert writing on the screen where I used to have a screensaver

Browntoa

you can fix it , you need access to another pc (friends ??)

download all variants of Rkill

http://www.bleepingcomputer.com/forums/topic308364.html

you may need to try all of them before you find one that works

download malwarebytes

http://www.filehippo.com/download_malwarebytes_anti_malware/

and its update file

http://data.mbamupdates.com/tools/mbam-rules.exe

and combofix in case you need it later

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

put them ALL on a usb drive or burn to a CD on the other pc

run Rkill first

then install malwarebytes , then run the update file

do a full scan with malwarebytes and fix all it finds , then post the log file it produces at the end back here(you will probably have internet access etc back on the infected pc by then

only run combofix if I or AlienRik tells you

MrsE_2

While waiting 4 a response I managed to start maleware (sp?) it's running now.

aerostar

Answer removed as someone beat me to it !

Iexplore worked for me.

Browntoa

MrsE wrote: »

While waiting 4 a response I managed to start maleware (sp?) it's running now.

if it was already installed and you did not update it first then abort current scan , click on the update tab and update , then start scan again

WhiteChristmas

MrsE wrote: »

The desk top has funny alert writing on the screen where I used to have a screensaver

Could you elaborate on this, please? What does it say?

MrsE_2

Browntoa wrote: »

if it was already installed and you did not update it first then abort current scan , click on the update tab and update , then start scan again

Got on PC, still got the funny system tool warning.

Have updated Malware & am rerunning.

Have started step 1 of your fix above too.

MrsE_2

This log file is located at C:\rkill.log.
Please post this only if requested to by the person helping you.
Otherwise you can close this log when you wish.
Rkill was run on 13/02/2011 at 11:37:09.
Operating System: Windows Vista (TM) Home Premium

Processes terminated by Rkill or while it was running:

Rkill completed on 13/02/2011 at 11:37:16.

Browntoa

ok , leave it till malwarebytes is finished and post the log file

spud17

MrsE wrote: »

Got on PC, still got the funny system tool warning.

Stick with Browntoas advice,

But more info on system tool removal below, used it myself to sort a friends PC.

http://www.bleepingcomputer.com/virus-removal/remove-system-tool