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Alliance & Leicester (merged)

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  • Rex_Mundi
    Rex_Mundi Posts: 6,312 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Send the next letter giving them 7 days to respond or you will go to court, add into the letter that you will only accept the £75 as a part payment, but you will continue the claim for the balance.

    How much was the claim for in total?
    How many surrealists does it take to change a lightbulb?
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    Fish
  • feefeegabor
    feefeegabor Posts: 3,165 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I have posted in the "success" stories as I have managed to get £180.00 back from A & L in Bank charges. I did the letters, issued the Summons, and then they got Optima Legal Services to write to me, with a cheque in settlement for the full amount.
    Today I have had a letter from A & L asking me to ring them on an 0151 number "as a matter of urgency with your account number in order that (we) can give full consideration to your claim.". Just wondering ... do you think they are going to offer me more money .....lol!
  • Horasio
    Horasio Posts: 6,676 Forumite
    Part of the Furniture Combo Breaker
    They made me overdraw at another bank, which incurred charges, due to their faulty website that day and they are taking forever to sort it.

    Why are they so s-l-o-w?
    An average day in my life:hello: :eek::mad: :coffee::coffee::coffee::T :o :rotfl: :rotfl: :p :eek::mad: :beer:
    I am no expert in property but have lived in many types of homes, in many locations and can only talk from experience.
  • Horasio
    Horasio Posts: 6,676 Forumite
    Part of the Furniture Combo Breaker
    buglawton wrote:
    I read in the paper that banks like A&L close poepel's accounts after they make a successful reclaim of what they think to be unfair charges.
    I have just opened mine:eek:

    Sounds rather extreme
    An average day in my life:hello: :eek::mad: :coffee::coffee::coffee::T :o :rotfl: :rotfl: :p :eek::mad: :beer:
    I am no expert in property but have lived in many types of homes, in many locations and can only talk from experience.
  • Charlie711
    Charlie711 Posts: 3 Newbie
    Rex_Mundi wrote:
    Send the next letter giving them 7 days to respond or you will go to court, add into the letter that you will only accept the £75 as a part payment, but you will continue the claim for the balance.

    How much was the claim for in total?

    Just been on to my online account and they've refunded £25 but there is now a pending charge of £25????
    This wasnt there yesterday and i thought that they had removed the 2 pending charges and credited £25 back. This i thought was the £75 refund as per their letter.
    Im really confused and angry now

    Ive been charged £100 now since december:mad:
  • james_mummy
    james_mummy Posts: 15 Forumite
    I have now written to alliance and leicester 3 times requesting they refund my bank charges of £550.

    On all occassions they write back and say that these charges were fair and just and they will stand.

    What shall i do now?

    Gilly
  • Rex_Mundi
    Rex_Mundi Posts: 6,312 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    james_mummy wrote:
    I have now written to alliance and leicester 3 times requesting they refund my bank charges of £550.

    On all occassions they write back and say that these charges were fair and just and they will stand.

    What shall i do now?

    If you have followed the steps in Martins article, and sent all the letters to the bank. You need to issue a court claim now. More information on this is in the article.
    How many surrealists does it take to change a lightbulb?
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    Fish
  • digp
    digp Posts: 2,013 Forumite
    1,000 Posts Combo Breaker
    Loopy_Laura wrote:
    I sent my data access request letter, and within the 40 day period I have recieved absolutely nothing from Alliance and Leicester, no confirmation despite chaser letters being sent recorded delivery, although they were pretty quick to cash my £10 cheque!!

    I sent an e-mail to the managing director of A&L this morning saying I'd be taking court action against them if I don't get my info in the next 7 days. We will see!!

    What was the outcome?

    Not sure, if DPA allows u to launch a pros for failure to comply with DPA request, poss mags ct summons might concentrate their mind?
  • Edinburghlass_2
    Edinburghlass_2 Posts: 32,680 Forumite
    10,000 Posts Combo Breaker
    This is the webpage for complaints re DPA requests...

    http://www.ico.gov.uk/complaints/data_protection.aspx
  • lawtz04
    lawtz04 Posts: 585 Forumite
    Ive sent in a complaint to the Info Comm people - what happens with it, and how longs the process?
    I've just started entering the competitions (July 07). When I win I'll update this signature. Look on the bright side, I shouldn't have to update it very often.
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